Carwow Leasey Avaliações 

1.429
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fairly straightforward order, plenty of time, and ran like clockwork. Carwow had a slightly better price than anyone else, got me exactly the car I wanted, delivered on the day I wanted to dovetail wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

The attention to detail and fulfilling promises for sourcing and delivering my lease car was excellent. I cannot find a single fault in their process and the agent I had the good fortune to deal with... Ver mais

Avaliado com 3 de um total de 5 estrelas

A difficult one to sum up as to where does Carwow Leasey responsibilities end and the supplying dealer start. Easy to place an order and a fantastic deal. The car took over 6 months to arrive despite... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sven and the whole team made the leasing of my Abarth 600e very easy indeed. I received bi-weekly updates in regards to the delivery of my vehicle and the Car wow team were very quick to respond to a... Ver mais


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(1.429)

770 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience

Sven kept me updated throughout. There was a bit of misunderstanding with my contract but Sven was very honest and apologetic regarding this, so I felt I could trust him and went ahead with my contract. I received regular emails with the updates.

1 de julho de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Sarika,

We are so pleased to hear that our team member kept you well-informed throughout the process. We appreciate your understanding regarding the contract clarification and are glad that our honesty fostered trust.

We always aim for clear communication and are happy that you received regular updates. Thank you for your positive feedback!

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Denise was amazing and very…

Denise was amazing and very professional. Her communication was on point and knowledge exceptional! Thank you 5 star service! The car is amazing also!

3 de agosto de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Ben,

We are so happy to hear that our team member provided you with such an excellent experience! We appreciate your kind words and are glad you are enjoying your new car.

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Great experience and Sven was very helpful!

Searching the options was really easy and efficient to fine tune a lease option I was happy with. Sven then stepped in to guide me through the process and get it all finalised. He was very helpful, friendly and patient. Would definitely use this again for my next lease.

1 de julho de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Benny,

We are so pleased to hear that our options made fine-tuning your lease easy and efficient. We are especially glad that our team member provided such helpful, friendly, and patient guidance throughout the process.

We truly appreciate your kind words and look forward to assisting you again for your next lease!

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

A very good experience.

A very good experience.
My leasing consultant, Sven Liegis, was excellent and all points of interaction with Carwow Leasey were smooth, clearly explained and prompt.
What could be a potentially daunting process was made easy and I would highly recommend them.

1 de junho de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Kurt,

Thank you for your wonderful feedback! We're so pleased to hear that your experience was excellent and that all interactions were smooth, clearly explained, and prompt.

It's great to know that we could make a potentially daunting process easy for you.

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Sven at Carwow

Fantastic service from Sven at Carwow, who took my requirements and sourced a car and deal which met them

30 de julho de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi there,

Thank you for your fantastic feedback!

We are so pleased to hear that our team member was able to understand your needs and successfully find a car and deal that perfectly matched your requirements.

It's wonderful to know you had such a positive experience.

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! Uwais Mahmood was extremely helpful and understood exactly what I was looking for. Highly recommend

3 de agosto de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Umey,

Thank you for your wonderful feedback! We're so pleased to hear that you experienced great customer service and that our team member was extremely helpful in understanding your needs.

We truly appreciate your high recommendation.

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Uwais has been very thorough in…

Uwais has been very thorough in explaining about the cars I was interested in . He has been excellant in all his dealings and followed up with emails .
Thanks alot .

5 de agosto de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Aqsa,

Thank you for taking the time to share your positive experience. We're delighted to hear that our team member was thorough and excellent in all their dealings, providing clear explanations and consistent follow-up.

We truly appreciate your kind words.

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Uwais was very trustworthy

Very trustworthy and honest about how they do business. This helps me make my decision very much

I would also like to share in my personal experience Uwais was very helpful with finding the right car for me. I know it can sound a little silly, but I was stuck between a few options which Uwais did a very good job of simply laying out the facts and helping clear up any confusion when it comes to comparisons.

Honestly, I thank you very much Uwais

5 de agosto de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Dakar,

We are so glad to hear that our transparent approach to business helped you make an informed decision. It's wonderful to know that our team member provided such excellent assistance in clarifying your options and guiding you to the right car.

We truly appreciate you sharing your positive experience with us.

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Great experience with Ralph Burbeck…

Great experience with Ralph Burbeck from start to finish regularly updated with our order and checked in with us when the car arrived to make sure we was happy will be using Ralph again when purchasing our next car

4 de agosto de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Spencer,

Thank you for your fantastic feedback!

We're so pleased to hear about your excellent experience from start to finish. It's wonderful to know that you were regularly updated and checked in with upon your car's arrival. We look forward to assisting you with your next car purchase.

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Good service

Simon was very helpful and everything went very smoothly

4 de agosto de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Kieran,

We're so glad to hear everything went smoothly and that our team member was helpful. We appreciate your kind words!

Kind regards,
Caio at Leasey

Avaliado com 5 de um total de 5 estrelas

Jamie was in touch straight away and on…

Jamie was in touch straight away and on hand with support throughout the process. Great service.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Carwow Leasey

Resposta da Carwow Leasey

Hi Marcus,

We truly appreciate your kind words! We're so pleased to hear our team provided excellent support throughout your experience. Your feedback means a lot to us.

Kind regards,
Caio at Leasey

Avaliado com 2 de um total de 5 estrelas

★★☆☆☆ Still waiting, communication is inconsistent

Ordered a BYD through Carwow Leasey with a straightforward ask: delivery close to a fixed date I gave them at the point of sale. That date is looming with no confirmed delivery date.

Communication has been well-intentioned but scattered. At one point I was told "I totally forgot about you" regarding a promised follow-up — which I appreciated the honesty of, but it doesn't inspire confidence. I've also had messages relaying that a manager "agreed with" what I'd already been told, rather than that manager actually speaking with me directly, which felt like an odd way to reassure a customer. The current explanation is that the delay sits with the manufacturer, which may well be true, but after several rounds of updates I'm still no clearer on an actual date.

I have just had a call with a manager called Charlie who has told me the team have done everything right their end, everything was handled as it should be and I should wait to call judgement until the car is on my drive. That was an "interesting" call to say the least.

To be fair, it has been confirmed I'd get a full refund with no penalty if I chose to cancel — no complaints there. This review reflects where things stand right now; I'll update it if the situation is resolved properly.

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ellie was friendly

Ellie was friendly, responsive, and kept me updated every step of the way. Everything went smoothly, and she made the experience hassle-free. Thanks for all your help!

30 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A fantastic experience from start to…

A fantastic experience from start to finish. Max was brilliant throughout the whole process- he made everything so easy, kept me updated every step of the way, and found me exactly the car I wanted. Nothing was too much trouble, and he was always happy to answer any questions I had. I couldn’t be happier with my new SEAT Ibiza. I’d definitely recommend Carwow Leasey, especially if you get Max looking after you!

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Service

I was very cautious about arranging a new car “online”. Enter Simon from Carwow and he helped me at every step. He was very knowledgeable and talked me through each step and explained all my queries and questions. Simon wasn’t pushy and let me make my own decisions while guiding me through the process. I would thoroughly recommend Simon to anyone thinking of getting a new car, he secured me the exact car I wanted at a price that is excellent and I’m now enjoying my new vehicle. Great service, thanks again Simon.

28 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Such good service

Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got the same car , exact specifications offered by the dealership , but half the deposit required and much lower monthly payments . We are so thrilled with our new car and Car Wow made it so easy .

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Company

I would give more than 5 stars if I could Calum who I dealt with was amazing really looked after me I had to cancel after breaking my leg but I will be back when I can due to Calum.

30 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

It was easy to get sorted. Uwais went above and beyond in making sure I got the best deal. I will be using this service again in the future!

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simon was brilliant

Simon Butler was brilliant, from the first contact to securing the vehicle he was very responsive, helpful in providing options and guiding me through the process. Really simple to deal with! All in all from first enquiring to deal completed in under 4 hours ! Thanks !

31 de julho de 2026
Avaliação não solicitada

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