Caspian Insurance Avaliações 

10.339
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have been using Caspian for the last 7 years, and Mark has been our account manager since day 1, he has been given expertise advice in which covers is better for us and for our growing family. 100... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My advisor spent quality time with me explaining every single item clearly and making sure I understand everything about all options available to me. No big words, just simple and plain English. She w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Advisor, Nathan Smith, was first class. He explained the policy details to me clearly and checked to make sure I fully understood the policy requirements. The documents were with me within an hou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was a good experience from the first person we talked (Millie) she then passed us onto (Katy) who led us through the process professionally and patiently she was more than helpful. We then pas... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora para Empresas
  2. Corretor de seguros
  3. Seguro para Pessoa-cave
  4. Agência de seguro de vida
  5. Seguradora Pessoal
  6. Serviço de Proteção ao Acionista

Escrito pela empresa

Caspian Insurance, owner of the viral brand, IGotCover, is a UK-based award winning life insurance and business protection broker. With over a decade of experience helping families and business owners protect their business, their people, and their financial future. We work with businesses across a wide range of industries and sizes, taking time to understand each client's specific risks and objectives before recommending practical, tax-efficient protection. Our advisors are experienced, straightforward, and focused on getting the right cover in place. If you have a question or want to understand your options, our UK-based team is always happy to help.

Caspian Insurance

Escrito pela empresa

Financial Protection For Your Family's Future
At Caspian Insurance, we work hard to provide the best cover for each customer’s individual circumstances at a competitive rate.

Experts in Life Insurance

Our advisors are fully trained in financial protection

Our advisors are fully trained in financial protection
No call centres, no jargon. Just a team of experienced advisors dedicated to providing a customer centric approach.Their extensive industry knowledge means that they can provide you with the best policy options for your life protection.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(10.339)

402 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I had a really positive experience with…

I had a really positive experience with Caspian Insurance. They helped me change my insurance policy and made the whole process really straightforward. Katy, who I spoke to, was especially helpful and friendly she explained everything clearly and made sure I understood my options without any pressure.

Great service and very easy to deal with, would definitely recommend

17 de março de 2026
Avaliação não solicitada
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Shannon,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!
We are so glad you are happy with our service. Thank you for your 5-star review!


Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service. Luke made everything simple and easy to understand.

17 de março de 2026
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Resposta da Caspian Insurance

Hi Joseph,

thank you for taking the time to leave us a 5-star review!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service

easy, quick and great service. Robyn Nicholls was handling our request and did so in a professional and effective manner. She explained everything incredibly simply and would highly recommend Caspian and Robyn. Many thanks

17 de março de 2026
Avaliação não solicitada
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Resposta da Caspian Insurance

Hi Jack,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

It is the sales person Liam who is a…

It is the sales person Liam who is a great , professional and knowledgeable man. He did a great job. Bravo to him

16 de março de 2026
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Resposta da Caspian Insurance

Hi Sim,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Profesional service

Profesional service, not pushy, patiently explained options and was thorough in asking questions.

16 de março de 2026
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Resposta da Caspian Insurance

Hi Adaora,

We are so glad you are happy with our service. Thank you for your 5-star review!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great deal, smooth service.

Knowledgeable staff member, Lewis was polite and got me a great deal.

12 de março de 2026
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Resposta da Caspian Insurance

Hi Harvinder,

Thank you for taking the time to leave us a 5-star review!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Katy was very helpful in finding the…

Katy was very helpful in finding the perfect insurance plan for us. She explained everything clearly and was extremely understanding.

13 de março de 2026
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Resposta da Caspian Insurance

Hi Monish,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Thank you Nathan

Putting your finances in order can be a daunting task but Nathan Smith gave excellent advice and made the long process of applying for life insurance so much easier. Thank you Nathan

11 de março de 2026
Avaliação não solicitada
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Resposta da Caspian Insurance

Hi Donita,

We are so glad you are happy with our service. Thank you for your 5-star review!


Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendy call centre agent

Friendy call centre agent. Helpful.

10 de março de 2026
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Carol,

Thank you for taking the time to leave us a 5-star review!

Reneiss,

Caspian Customer Care Team

Avaliado com 2 de um total de 5 estrelas

Poor customer service!

Price promise failure.

Took out life insurance policy with alleged price promise that the monthly payments would never increase. However not so, every year the policy has increased, currently double the price than originally agreed.
Despite complaints by email and telephone. Im still waiting on resolve.
In process of cancelling policy!

3 de março de 2026
Avaliação não solicitada
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Joyce,
Thank you for your review. We’re sorry to hear that you’re unhappy with your experience.
Your policy includes an indexation option, which increases the level of cover each year to help maintain its value over time. When the level of cover increases, the monthly premium also increases in line with the updated level of cover and the policy terms. We will be in contact today.

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

5* service

Thank you to Carl for his 5* service helping set up our life insurance.

3 de março de 2026
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Irene,

Thank you for taking the time to leave us a 5-star review!

Reneiss,
Caspian Customer Care Team

Avaliado com 4 de um total de 5 estrelas

Kegal good ambassador but too many…

Kegal good ambassador but too many emails to cope with

3 de março de 2026
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Resposta da Caspian Insurance

Hi William,

We appreciate you taking the time to review our service! We would love to know what we could do to improve our experience to a five-star rating for you. Please get in touch with us at info@caspianinsurance.co.uk to let us know.

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Robyn explained everything so clearly and was super patient. Would highly recommend caspian. I received the best cover possible and with ease.

5 de março de 2026
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Resposta da Caspian Insurance

Hi Kieva,

We are so glad you are happy with our service. Thank you for your 5-star review!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience

James was absoultely lovely couldnt have asked for a nicer person the process was simple and understandable
Im very happy to be with such a fantastic company.

5 de março de 2026
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Resposta da Caspian Insurance

Hi Aaron,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Craig was extremely helpful in…

Craig was extremely helpful in organising my policy for me, explained everything clearly. Friendy, professional and polite.
Made the whole process easy.

23 de fevereiro de 2026
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Lynsey,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Carl Thompson in Customer Service was a…

Carl Thompson in Customer Service was a very exceptional insurance guy who helped me in every way possible to get a life cover. It took us a few months to get there because of retrieving medical reports etc, but he managed to find me a broker who accepted my application. Very satisfied and will recommend to anyone who is thinking of taking life cover.

4 de março de 2026
Avaliação não solicitada
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hello Summer,

Thanks for leaving us a 5-star review!
We are really glad to hear that Carl was able to help and find the right insurance for your circumstances, and that you were happy with our overall service!


Jake
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I had a teams call with the lovely Mishel

I had a teams call tonight with the lovely Mishel what an asset to any company thankyou for being so warm and Friendly.

2 de março de 2026
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Resposta da Caspian Insurance

Hi Thomas,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!


Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Sean was very attentive and patient…

Sean was very attentive and patient allthe way through and ended up saving me money on an unnecessary poligy

2 de março de 2026
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Charles,

It is great to hear that you are satisfied with the level of customer service we offer here at Caspian!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Nathan Smith guided us through the…

Nathan Smith guided us through the process. He was very helpful and efficient. He took time understanding our needs and suggested relevant products.

27 de fevereiro de 2026
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Nupur,

We are so glad you are happy with our service. Thank you for your 5-star review!

Reneiss,
Caspian Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Caspian insurance

Myself and my partner recently used Caspian insurance to take out a new policy. Robbie Wilkinson was incredibly helpful and informative, guiding us through the process with such a friendly and personal touch. Thank you again Robbie!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Caspian Insurance

Resposta da Caspian Insurance

Hi Florence,

We are so glad to hear that we were able to help you find the right insurance for your circumstances and that you were happy with our overall service!

Reneiss,
Caspian Customer Care Team

A Experiência Trustpilot

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