Catalina Crunch Avaliações 

64
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am a formerly loyal customer and loved the Cheddar Protein Snack Mix. That is, prior to their deceptive and dishonest bait and switch. The formulation/recipe was changed without any notice to consum... Ver mais

Avaliado com 1 de um total de 5 estrelas

I purchased this as a crunchy snack because of the high fiber low carb no sugar benefits. I am an avid buyer of these types of foods but I was very disappointed with the flavor and the after taste. I... Ver mais

Avaliado com 3 de um total de 5 estrelas

I used to really like this cereal before they changed their ingredients. Previously, the calorie total for a serving (36 grams) was 110. I'm not sure what they changed, but now the calorie total for... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely NOT recommended for Type 2 diabetics. This garbage makes my blood sugar go OFF THE CHARTS every time. Claiming this is "diabetes friendly" is like saying smoking is perfectly fine. It's jus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Alimentos
  2. também em
  3. Fornecedor de Produtos Alimentícios
  4. Loja de Produtos Saudáveis
  5. Produtor de Alimentos

Informação fornecida por fontes externas variadas

Catalina Crunch is an exciting new cereal brand that has zero sugar, is low in empty carbs and is packed with fiber and protein. It is currently available in dark chocolate and cinnamon toast flavors.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 12% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(64)

9 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I subscribed in July in order to place…

I subscribed in July in order to place an order, then cancelled immediately after receiving the shipment. I just noticed that I was charged for a second shipment 10/30. The contact phone number that showed up on my credit card info just went to someone's private voice mail. Their website has no record of my account, so it appears to have been cancelled on that end but I was still charged $46.75 and am worried I will continue to be charged repeatedly for an inactive account.

2 de novembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

High protein high fiber cereal

High protein high fiber cereal, great for bodybuilding when you're tired of drinking protein shakes. Why not supplement with something tasty and edible? I like to buy them in bulk whenever they go on sale.

25 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Inedible

I purchased the dark chocolate cereal. The picture and description looked very appealing. It was inedible. Tasted nothing like chocolate and was so dry it clumped in my mouth. They have no return or refunds available.

20 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Catalina Crunch has the worst customer…

Catalina Crunch has the worst customer service ever!
I wrote them because I just received my 4 box order in July and one box expires in August, and another has a date I can't read. You are advised to eat only 1 a day initially, which means I would be forced to eat every day and only the one flavor! Basically they told me tough luck! Will never order from them again, expecially since the cost is $49 for 4 boxes!

11 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just curious why are u buying direct…

Just curious why are u buying direct from the company when you can buy cheaper in the store. And don’t have to worry about them scamming you. Walmart sells 3 flavors for $7.00 s bag. Sprouts just had a sale on all flavors for $6.00 a bag. I would never spend $10.00 to $12.00 for that cereal, it’s ok but not that great. Atkins should come out with a ceral.

29 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraudulent billing practice

Despicable customer service and fraudulent billing practice, no phone number or voicemail is full, continues to charge for AUTO RENEW order that was never placed. Auto renew was cancelled immediately with email verification. Catalina would NOT REFUND the CC or have UPS pickup their crappy cereal

8 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company is a scam….

If I could give zero stars I would. I never received my order. I received wrong tracking info and after many many email attempts I gave up. Very frustrating I agree with previous reviews that say this company is a scam.

28 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Recalled products not replaced nor refunded

Catalina Crunch recently had a recall due to metal contamination. Per their email, they said to not eat and to immediately destroy the recalled products. I contacted the company, asking for replacement pouches, and was told that since the recall was voluntary, no replacement bags would be provided. This is unacceptable for any recalled product, especially one so expensive.

24 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered direct from their website

Ordered direct from their website, chose "Free Shipping". They waited a week to hand the shipment to USPS, which then took an additional 4 days to get it to me (they are in California, I am in Colorado). Their customer service responded to my complaint with a screenshot showing Free Shipping takes 7-10 days. Subsequent emails from me went unanswered asking why it takes them a week after charging my card to hand the shipment to the carrier. Oh, and half the cookies were in crumbs, not well packaged at all. I will not do business with this company again, they don't deserve to have my custom.

21 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a scam

This company is a scam! You can't cancel or modify any recurring orders. The last order was all one kind and not even the original assortment I ordered. Mulitple emails sent to them have been returned. I now have to dispute with credit card company. Good cereal but an unbelievably BAD company.

4 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This Company is Bad News

I would give 0 stars if I could. The product is ok, taste-wise, but horribly expensive and that's the best thing I can say about them. As others have indicated, there is NO customer service, no way to contact them, other than through Facebook or through their website, and the "manage your orders" screen on their website is inoperable. I've left messages on their Facebook page, sent messages through their website, and even obtained an actual phone number for them through my bank and no response at all. I'm going to the Better Business Bureau.

30 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

As a diabetic I'm always looking for good tasting sugar free or Low sugar desserts and I didn't find Any here.

I'm a diabetic so I'm always looking for sugar free or extremely low sugar desserts. These cookies are 1g of sugar each. I bought all 3 cookies. The vanilla creme, chocolate vanilla and the chocolate mint. I also got the regular and spicy snack mix. ALL OF THEM TASTE HORRIBLE! The only way I've been able to choke them down is to chase them with a tasty beverage. It's like eating cardboard. One of their accolades said the chocolate vanilla was a good replacement for Oreos. LIAR! Now granted your tastes are likely different from mine and you'll enjoy their snacks but just in case I'm right buy small first. I'm not going to try their cereal even if it's free (unless they buy the milk).

27 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stomach bloating

Bought from whole foods, so I didn't have to deal with any subscription related issues. Stomach cramps after eating. Glad to read that I'm not alone. Taste is good. But I just bloat up after eating one portion 1/2 cup.

26 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered an 8 variety pack of the cereal…

Ordered an 8 variety pack of the cereal but was what delivered was a 4 pack. I emailed customer service twice and no response. They should either send me the additional 4 packages or partially refund me. For them to not fulfill my order and keep my money is illegal. From reading the reviews below, I anticipate they will charge my credit card for future subscriptions that I opted out of. Just great.

26 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad Taste and Bad Service

I did not like the taste and it seemed hard on my digestive system. I had stomach cramps for days. I would ask to make a return for a refund but this does not seem possible. I would welcome contact with a customer service representative.

12 de agosto de 2021
Avaliação não solicitada

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