I am a formerly loyal customer and loved the Cheddar Protein Snack Mix. That is, prior to their deceptive and dishonest bait and switch. The formulation/recipe was changed without any notice to consum... Ver mais
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I purchased this as a crunchy snack because of the high fiber low carb no sugar benefits. I am an avid buyer of these types of foods but I was very disappointed with the flavor and the after taste. I... Ver mais
I used to really like this cereal before they changed their ingredients. Previously, the calorie total for a serving (36 grams) was 110. I'm not sure what they changed, but now the calorie total for... Ver mais
Absolutely NOT recommended for Type 2 diabetics. This garbage makes my blood sugar go OFF THE CHARTS every time. Claiming this is "diabetes friendly" is like saying smoking is perfectly fine. It's jus... Ver mais
A empresa respondeu
Detalhes da empresa
- Fabricante de Alimentos
- também em
- Fornecedor de Produtos Alimentícios
- Loja de Produtos Saudáveis
- Produtor de Alimentos
Informação fornecida por fontes externas variadas
Catalina Crunch is an exciting new cereal brand that has zero sugar, is low in empty carbs and is packed with fiber and protein. It is currently available in dark chocolate and cinnamon toast flavors.
Informações de contato
W 53rd St 30, 10019, New York, Estados Unidos
- www.catalinacrunch.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 12% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I subscribed in July in order to place…
I subscribed in July in order to place an order, then cancelled immediately after receiving the shipment. I just noticed that I was charged for a second shipment 10/30. The contact phone number that showed up on my credit card info just went to someone's private voice mail. Their website has no record of my account, so it appears to have been cancelled on that end but I was still charged $46.75 and am worried I will continue to be charged repeatedly for an inactive account.
Best snack ever
Best snack ever. Taste great & satisfying! It's my must go to, after a long day to unwind snack.
High protein high fiber cereal
High protein high fiber cereal, great for bodybuilding when you're tired of drinking protein shakes. Why not supplement with something tasty and edible? I like to buy them in bulk whenever they go on sale.
Inedible
I purchased the dark chocolate cereal. The picture and description looked very appealing. It was inedible. Tasted nothing like chocolate and was so dry it clumped in my mouth. They have no return or refunds available.
You cancel your subscription but they send and charge anyway
You cancel your subscription but they still charge and send you product.
No number to call!
You have to email. Only way to stop them from charging is to cancel the card on file. System will not let you delete card.
Catalina Crunch has the worst customer…
Catalina Crunch has the worst customer service ever!
I wrote them because I just received my 4 box order in July and one box expires in August, and another has a date I can't read. You are advised to eat only 1 a day initially, which means I would be forced to eat every day and only the one flavor! Basically they told me tough luck! Will never order from them again, expecially since the cost is $49 for 4 boxes!
DISGUSTING taste with a disgusting…
DISGUSTING taste with a disgusting aftertaste. This wouldn’t even work for someone desperate for a “cereal experience”.
Just curious why are u buying direct…
Just curious why are u buying direct from the company when you can buy cheaper in the store. And don’t have to worry about them scamming you. Walmart sells 3 flavors for $7.00 s bag. Sprouts just had a sale on all flavors for $6.00 a bag. I would never spend $10.00 to $12.00 for that cereal, it’s ok but not that great. Atkins should come out with a ceral.
Fraudulent billing practice
Despicable customer service and fraudulent billing practice, no phone number or voicemail is full, continues to charge for AUTO RENEW order that was never placed. Auto renew was cancelled immediately with email verification. Catalina would NOT REFUND the CC or have UPS pickup their crappy cereal
Cookies are pretty bad and my family…
Cookies are pretty bad and my family and I experienced terrible gastric issues after just 3 pieces. Never again, to display reviews comparing them to Oreos is ridiculous.
Company is a scam….
If I could give zero stars I would. I never received my order. I received wrong tracking info and after many many email attempts I gave up. Very frustrating I agree with previous reviews that say this company is a scam.
Recalled products not replaced nor refunded
Catalina Crunch recently had a recall due to metal contamination. Per their email, they said to not eat and to immediately destroy the recalled products. I contacted the company, asking for replacement pouches, and was told that since the recall was voluntary, no replacement bags would be provided. This is unacceptable for any recalled product, especially one so expensive.
Ordered direct from their website
Ordered direct from their website, chose "Free Shipping". They waited a week to hand the shipment to USPS, which then took an additional 4 days to get it to me (they are in California, I am in Colorado). Their customer service responded to my complaint with a screenshot showing Free Shipping takes 7-10 days. Subsequent emails from me went unanswered asking why it takes them a week after charging my card to hand the shipment to the carrier. Oh, and half the cookies were in crumbs, not well packaged at all. I will not do business with this company again, they don't deserve to have my custom.
This company is a scam
This company is a scam! You can't cancel or modify any recurring orders. The last order was all one kind and not even the original assortment I ordered. Mulitple emails sent to them have been returned. I now have to dispute with credit card company. Good cereal but an unbelievably BAD company.
Product received crushed
Product received crushed. Catalina Crunch offered me 20% off a future order. No thanks! Paid almost $10 for 16 cookies that arrived in crumbs. Future order????
This Company is Bad News
I would give 0 stars if I could. The product is ok, taste-wise, but horribly expensive and that's the best thing I can say about them. As others have indicated, there is NO customer service, no way to contact them, other than through Facebook or through their website, and the "manage your orders" screen on their website is inoperable. I've left messages on their Facebook page, sent messages through their website, and even obtained an actual phone number for them through my bank and no response at all. I'm going to the Better Business Bureau.
As a diabetic I'm always looking for good tasting sugar free or Low sugar desserts and I didn't find Any here.
I'm a diabetic so I'm always looking for sugar free or extremely low sugar desserts. These cookies are 1g of sugar each. I bought all 3 cookies. The vanilla creme, chocolate vanilla and the chocolate mint. I also got the regular and spicy snack mix. ALL OF THEM TASTE HORRIBLE! The only way I've been able to choke them down is to chase them with a tasty beverage. It's like eating cardboard. One of their accolades said the chocolate vanilla was a good replacement for Oreos. LIAR! Now granted your tastes are likely different from mine and you'll enjoy their snacks but just in case I'm right buy small first. I'm not going to try their cereal even if it's free (unless they buy the milk).
Stomach bloating
Bought from whole foods, so I didn't have to deal with any subscription related issues. Stomach cramps after eating. Glad to read that I'm not alone. Taste is good. But I just bloat up after eating one portion 1/2 cup.
Ordered an 8 variety pack of the cereal…
Ordered an 8 variety pack of the cereal but was what delivered was a 4 pack. I emailed customer service twice and no response. They should either send me the additional 4 packages or partially refund me. For them to not fulfill my order and keep my money is illegal. From reading the reviews below, I anticipate they will charge my credit card for future subscriptions that I opted out of. Just great.
Bad Taste and Bad Service
I did not like the taste and it seemed hard on my digestive system. I had stomach cramps for days. I would ask to make a return for a refund but this does not seem possible. I would welcome contact with a customer service representative.
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