Catalina Crunch Avaliações 

64
•
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am a formerly loyal customer and loved the Cheddar Protein Snack Mix. That is, prior to their deceptive and dishonest bait and switch. The formulation/recipe was changed without any notice to consum... Ver mais

Avaliado com 1 de um total de 5 estrelas

I purchased this as a crunchy snack because of the high fiber low carb no sugar benefits. I am an avid buyer of these types of foods but I was very disappointed with the flavor and the after taste. I... Ver mais

Avaliado com 3 de um total de 5 estrelas

I used to really like this cereal before they changed their ingredients. Previously, the calorie total for a serving (36 grams) was 110. I'm not sure what they changed, but now the calorie total for... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely NOT recommended for Type 2 diabetics. This garbage makes my blood sugar go OFF THE CHARTS every time. Claiming this is "diabetes friendly" is like saying smoking is perfectly fine. It's jus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Alimentos
  2. também em
  3. Fornecedor de Produtos Alimentícios
  4. Loja de Produtos Saudáveis
  5. Produtor de Alimentos

Informação fornecida por fontes externas variadas

Catalina Crunch is an exciting new cereal brand that has zero sugar, is low in empty carbs and is packed with fiber and protein. It is currently available in dark chocolate and cinnamon toast flavors.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 11% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(64)

10 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible scam artists

Terrible scam artists! Like all the others I adamantly said NO to any subscription, yet they shipped fraudulently. I had to cancel my DEBIT card, go to FedEx, lose hours of my life. Lesson learned the hard way. HOW AND WHY would you have no phone number, as a business? COME ON NOW...only one reason...because they are scammers. Buyer BEWARE

3 de junho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It made me sick for 3 days

It made me sick for 3 days, my digestive system was completely unable to digest this cereal and it give me abdominal pain, bloating and gas, I couldn’t eat for a few days without feeling incredibly pain. Please DO NOT PURCHASE

27 de maio de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Blech (and I have a really easy palate)

I wanted to love this--SO MUCH--and I couldn't even make it through a single bag. The flavor is terrible. It tastes like hay with a sheen of artificial flavoring. I spent so much on it, received a sample pack of five flavors, tried them all, couldn't finish the bowl and threw them away. A huge disappointment. Don't waste your money.

15 de março de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting Cardboard & Fake Sugar Cereal

The cereal is absolutely disgusting. Sure it stays crunchy, but chewing it takes ages to get through one bite. It starts out tasting like fake sugar and then turns to very crunchy cardboard. There's no saving it. It also took 3 weeks to ship to me. The cookies were ok, but I don't know if I'll finish the box.

25 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Too expensive and crunchy

Too expensive and crunchy. Not worth it
Do not order these products. There is no way nor customer service number to cancel orders after initial shipment. They will keep charging your card. To opt out you will need to cancel your credit card! I agree. Pure scam!

13 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The photo of the package is t the real product!

The product isn’t that bad at all, lots of stevia flavor, but I just don’t get the wRnih about the color, it is a 100% scam. The packaging colors are completely different from the actual cereal color, I felt fooled. Why just don’t say the truth and have a real photo instead trying to sell more with a fake photo in their packages?

10 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I rarely review things, but I had to post because these people deserve better reviews!!

I'm going to be honest, I have been ordering from Catalina Crunch for months now, and I have been more than pleased by the quality of the product and the customer service. It's also incredibly fast delivery! The cereal is delicious and incredibly filling. I eat it for a snack or for breakfast often. Also, I have actually contacted customer service a few times, and this was my interaction. The first time, I reached out about not receiving a promotional smoothie. They were very kind and had a smoothie on my porch in 2 days!!! Second time I contacted them was because I had referred a friend and we BOTH get $10 off coupons, which is huge I think. Anyway, they refunded 10$ off my most recent order and sent the money back to me, which I think is above and beyond. I honestly only expected them to take money off the next order. Lastly, I forgot to cancel my order and contacted them today to change the type of cereal I ordered. I just contacted them so I am not expecting a response yet, but I have no doubt that they will contact me back within a day and help me out. I have no idea how they only have one star, because they have an amazing product and fantastic service in my opinion!!! Keep doing what you are doing guys! Us loyal customers will continue to purchase your product month after month.

THE ONLY possible complaint I have is that I wish there was more variety on the smaller purchases. I usually eat 4 packs a month or so, and I would like to be able to choose more than one kind of cereal without purchasing a whole new bundle. Otherwise, I love it!!

Also, I really don't know what others are talking about, I have always easily canceled my subscription with the click of a button on the website. I ONLY do this because I like to mix up my shipment of flavors, not because I want to actually cancel, but I have no idea what others are talking about, their website is incredibly simple to use.

6 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would give zero stars

I would give zero stars. No responses from customer service, had to wait a long long time to hear back after sending 3 emails. No refund entertained. Super costly products.

8 de janeiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

BUYER BEWARE-SUBSCRIPTION SCAM

BUYER BEWARE!!! These people are con artists. They claim you subscribed to monthly shipments when you did not!!! Their mailbox is always full so you can never reach them and no matter how much you communicate by e-mail about stopping an order that you did not request, they ship it anyway. An e-mail was generated at 12:34 a.m. on Thanksgiving morning stating that they are shipping an unsolicited order!!! E-mail responses say they'll get back to you in 48 hours!!! They ruined my entire Thanksgiving weekend between calling the credit card company, the post office and Fed Ex. I refused shipment and they knew I would but billed me anyway for $78/the subscription reduced price which we don't want or need. I am disputing with the Credit Card company. I'm reporting them to the Better Business Bureau. Wish I looked into them before my first purchase!!!!! All the posts on this site are spot on! You are not alone!

27 de novembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This cereal tastes HORRIBLE

This cereal tastes HORRIBLE! And is very expensive! I contacted them about this asking for a refund and they responded saying they don’t give refunds. Wow! Horrible policy considering the only was to try this is to order 4 bags, at $10 a piece!

2 de novembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dont use Catalina Crunch

Catalina Crunch has no customer service. No one to talk to regarding damaged products shipped. Way over priced. Do not purchase from them.

4 de outubro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SNAKE OIL COMPANY

They automatically set you on auto ship without your consent. No phone number to contact and cancel or get a refund. Had to cancel my credit card to stop another unapproved shipment! TOTAL SCAM....DO NOT BUY FROM THIS SNAKE OIL COMPANY!

30 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst

The worst. They advertise Keto and claim their smoothies are 3 net carbs. More like 15-18. Taste horrible. Refuse to answer my emails demanding my money back. I have turned it over to my credit card company but DO NOT buy from them. Terrible on all fronts.

26 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Weird taste AND subscribe box auto checked

I have 2 issues with Catalina Crunch cereal. The taste was really unpleasant and I couldn’t get past the chemical taste to be able to Actually taste the cereal flavor. I understand that’s my opinion, but I have tried 2 other keto cereals and one tasted exactly the same but the cereal from High Key was delicious and without that strange flavor. My other issue was that the box to “subscrbe” to auto order is checked, so in your first order you are automatically set up to reorder. And like others reviewed, you don’t get any notice until you received the shipping notification and it’s already posted to your bank. I know it’s my fault for not paying attention but almost $100 for cereal I did not like or want seems a bit excess. Also I was unable to leave a review on the Catalina Crunch website and noticed the only reviews posted were 5 star.

Edited to say there is no place fir me to remove my credit card info from my account.

8 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bloodsuckers

Same as below. Awful god damn bloodsuckers who sign you up for an auto renewal and then don’t ever contact you again. They cereal itself is fine. The company is a total mindfuck of a scam. No way to cancel, no phone number. Nothing. Awful awful awful

25 de junho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst Customer (lack of) Service

Enrolled in program. I responded to an email that my order was soon shipping, and I changed the flavor. They shipped what I did not want and stated that they did not receive change. When I complained, I go a “sorry too bad” response. I said I would refuse order and to cancel my subscription. They didn’t even respond. I sent to messages and no reponse. Horrible experience

19 de junho de 2020
Avaliação não solicitada

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