Cats Protection Avaliações 

469
•
O TrustScore é 3 de um total de 5

2,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Staffordshire Cats Protection have been exceptional - after the recent passing of my 14 year old cat, I got in touch with the charity about adopting rescue kittens if they had any available. The proce... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I accompanied my sister to this aesthetically beautiful centre in woodland near Sheffield Park. We were introduced to a lovely cat that had already spent far too long there. My sister is a seasoned ca... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Our neighbours recently went to a care home due to dementia and left their two cats unattended. We have a key to their house so are popping in four times a day to feed and clean up after the cats. De... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

You need to get vet records before you rehome cats. When Harry came to us we paid £6000 for an operation, on contacting CP they looked into it and found he had a history of problems, and gave me £5... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Caridade

Informação fornecida por fontes externas variadas

Cats Protection, the UK’s leading feline welfare charity, helps around 200,000 cats and kittens every year through its national network of over 250 volunteer-run branches and 32 adoption centres.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

469 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(469)

54 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

A year on and still have not had mu 3…

A year ona and still have not had mu 3 cats back.
Fluffy lady and boy

Not a day goes by when we don't miss you.
This organisation is hateful they lie to make you part with animals and make a profit from them.

Nothing more than a business and hiding from paying business rates and tax.

Disgusting my cats were rehomed against my wishes. I handed them over under false information. I made a complaint to the charities commission last year they agreed I had been treated unfairly and have kept the case on record

31 de julho de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Barbara,

Please could you get in contact with us using the following link so we can look into this for you:

https://www.cats.org.uk/find-us/contact-us

Avaliado com 5 de um total de 5 estrelas

Fantastic Adoption Centre

Cats protection were great at helping us to adopt our cat. She was exactly as described in adoption forms and the information provided was very helpful. They are organised and the whole process was stress free. You can tell that all the cats are very well cared for. Thank you

14 de setembro de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Thank you Chantelle for your lovely comment. We are very happy to hear that your experience with us has been good for you. We of course wish you and your new addition to the family a happy future.

Avaliado com 5 de um total de 5 estrelas

Fast and smooth adoption

I expected things to take a few weeks so was surprised to find I could meet my cat the next day. As she is a very social cat and seemed to like me, I took her home the day I met her and she has settled very well. I wanted an older cat rather than kittens as I am an older adult. the staff were helpful and called me to check on her a couple of times.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hello, thank you for your wonderful feedback and for giving a cat a loving forever home. Our volunteers and staff work hard to make the adoption process seamless and positive. Your feedback is appreciated and valued.

Avaliado com 5 de um total de 5 estrelas

Team Purrfect

The team at Fishcross are excellent and clearly care greatly for the cats in their care. They were so friendly and welcoming and kept us fully informed from start to finish of the adoption process.

12 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Thanks so much for your positive review. We are so pleased you adopted from us. Our dedicated adoption team at Forth Valley Cat Centre will be pleased to receive this. Thanks again.

Avaliado com 5 de um total de 5 estrelas

Forth Valley Adoption Centre

I adopted 2 feral kittens from Forth Valley Adoption Centre, the staff were very professional and caring, and supportive throughout the whole process. They were all very knowledgeable, and always the kittens welfare at the forefront. The follow up calls were really helpful and knowing I can contact them for advice anytime is really reassuring. I have the 2 most amazing loving kittens ever. Thank you to the team

9 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Thank you for your lovely review. We are so pleased you had a positive adoption experience with us and it is lovely to hear your two kittens are settling in well. We will be sure to pass on your feedback to the team. Thank you for your support.

Avaliado com 5 de um total de 5 estrelas

Adopted a cat

I adopted my cat from the Ferndown rehoming centre. Everyone was really lovely, friendly and helpful. I am so happy and the cat I have adopted is perfect for me and my lifestyle. He has settled in really well and also seems happy too!

9 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Jojo, thank you so much for your lovely review. We are so pleased you had a positive adoption experience & that your cat is settling in well. We will be sure to pass your comments on to the team at Ferndown.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Adopted my lovely cat from Cat protection. I was so impressed with how smoothly it went and how they followed up for updates and made sure everything was ok.

30 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Emma, thank you for your lovely review. We are so pleased to hear you had a positive adoption experience. Thank you for helping us make a better life for cats!

Avaliado com 5 de um total de 5 estrelas

Adopted a kitten from North Wales…

We adopted a kitten from North Wales Centre in Wrexham. The staff are polite, kind, patient and informative. They made the whole process super easy and provided us with a blanket and food to help Simba move to our house. They also offered additional support and always said we can call them if we had any concerns.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Thank you for your lovely review. We are so pleased Simba has gone to a loving forever home and I have passed your comments on to the team at our North Wales Cat Centre.

Avaliado com 5 de um total de 5 estrelas

Newbury Cats Protection - Great Service, lovely car

Newbury made the process of adopting a cat straightforward. They have lovely, factual descriptions of all of the cats in the website. My son and I logged an interest for Cookie and were reassured that we were asked to provide details of the home in which Cookie would come to (to make sure we were suitable). We were able to see Cookie within a few days. We found the chattery clean and calm. We were delighted that Cookie had been checked over by a vet, had received all vaccinations needed for homing and that we were provided with her medical record whilst with Cats Protection. We thought the one month’s free pet insurance was great and took the pressure off of us in finding insurance immediately. The various fact sheets/welcome pack was informative and will be good for future reference. We valued the advice given to us for managing Cookie’s first 3 weeks and the weekly follow up calls. We also really liked the shop within the homing centre were we purchased most of Cookie’s ‘gear’. Thank you Cats Protection Newbury.

29 de julho de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Thank you for your lovely review. I have made sure the team at our Berkshire Cat Centre are aware of your positive experience. We are very pleased to know Cookie has a wonderful forever home.

Avaliado com 5 de um total de 5 estrelas

Birmingham CPL Centre -incredible place

Birmingham CPL Centre - very friendly,patient, genuinely caring staff, listened to "my previous cat history"and were absolutely spot on with the cat they thought would be just purrfect for me / but most importantly me for her. I especially liked the fact you could visit and see the cats they have for adoption, some rescue places you still can't
My furbaby Mittens is absolutely adorable, rules the house - thank you SO much CPL for all the work you do

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Kathryn, thank you so much for your kind comments. We are so pleased you had a positive adoption experience with us. We will be sure to pass your feedback to the team at Birmingham.

Avaliado com 5 de um total de 5 estrelas

The team at Mitcham Cats Protection…

The team at Mitcham Cats Protection were wonderful. They were friendly, knowledgeable and helpful and we have found a gorgeous little cat who is just right for us. We feel very lucky that they were able to help her as they are asked to take on a huge number of abandoned cats with limited resources. We feel very supported in the adoption.

25 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Thank you so much for taking the time to share your positive feedback with us. We have forwarded this to the team at Mitcham to share your kind words.

Avaliado com 1 de um total de 5 estrelas

Cat protection don't help!

So I call the cat protection regarding a stray cat that has approached us at the care home I work at, it was hissing but still approaching us like it was scared but needed help, So we had started to feed him and he was so thirsty and hungry. We made him a bed and he's been there 24/7 for couple of weeks.
Cat protection advised me to stop feeding it so it can find it's way home.when I explained I couldn't do that, the line went dead, and they never called me back.
I'm glad I ignored their advice! I take it to the vets today, it was microchiped and been missing for 3 years from a loving home 11 miles away!! Unless it got stuck in a vehicle it would have had to cross a motorway to get to where it was. So no chance of finding its way home! If everyone listens to cat protection telling ppl to not feed stays, then sadly there's alot of desperate furry friends desperate for help being ignored on the streets.
It's the whole point of why owners microchip them!!

8 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Dear Tara

We are sorry to hear about your experience with us and are very happy to know the cat has been reunited with its family.

We care about all cats and provide advise along with suggested measures that the public can take to locate any previous owners.

One of these measures is to contact a local veterinary surgery - they will be able to scan the cat to see if it's been microchipped so the owner can be contacted.

Our branches and adoption centres run lost and found registers. Once all steps have been taken to find an owner, we may be able to take them into care. 

It can be really tempting to feed an unfamiliar cat, but it’s best not to. Some cats might be on a special diet or have a medical condition that needs a particular type of food. Feeding them something different might seriously upset their tummy or stop them getting all the important nutrients they need.

Feeding an unfamiliar cat can also keep them coming back to you.

Again we are happy to know the cat is safe and back home. We thank you for all your help in finding its owner.

Avaliado com 5 de um total de 5 estrelas

Everybody was friendly and informative

Everyone we met was informative and friendly.
Joe matched me with our Coco and she is all we could have wished for. As soon as she stepped out of the cat carrier she made herself at home. She loves everybody. Is comical, clean, easy to feed. Loves all the toys awaiting her. Is very loving and loves a lap. She loved everybody at the vets & made her visit so easy.

3 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Sandra, thank you for your review. We are pleased to hear you had a positive adoption experience with us & that Coco is settling in well.

Avaliado com 1 de um total de 5 estrelas

Awful organisation had nothing but…

Awful organisation had nothing but stress and anxiety with a rehome that hasn't worked out nearly 7 weeks with hardly and surport or anyone showing any willingness to help resolve the issue. I will never have anything to do with cats protection again.

1 de julho de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Paul, I am sorry to hear that this has been your experience.

Please could you get in contact with us using the following link so we can look into this for you:

https://www.cats.org.uk/find-us/contact-us

Avaliado com 1 de um total de 5 estrelas

Disappointed in Cats Protection

I contacted Cats Protection because there has been an uneutered ginger tom visiting our garden and house for most of the year. He comes in the house at any opportunity and sprays. He also eats my 14-year-old cat's food at every opportunity. I've asked around and nobody has claimed him. I daren't try and catch him in case i get scratched because my health would suffer if that happened. Cats Protection has said they'll come out and catch him, so I've waited in a couple of times now and they never arrived. My cat was a stray and although I love Cats, I'm nearly 68 and don't want another one. I get upset about this cat because he knows he's unloved and unwanted. I live on a main road and I've seen him dodge the traffic a few times to go and mate. Our cat hates him but he's also an outdoor cat and gets very upset about his food being eaten. I'm at my wits end with it. I really hope Cats Protection can help this poor cat because he doesn't look very old, he doesn't appear to be to be nasty, he's a very cute looking cat and I know that if he was neutered, he'd make somebody a lovely pet. Unfortunately I think his fate will be on the main road.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Yvonne,

I am sorry to hear that this has been your experience.

Please could you get in contact with us using the following link so we can look into this for you:

https://www.cats.org.uk/find-us/contact-us

Avaliado com 5 de um total de 5 estrelas

Fantastic service and well cared for kitties

On Saturday 3rd August 2024 I adopted a cat from the Tyneside adoption centre. From start to finish the process was fantastic. Jenny, who I was emailing back and forth for a few weeks before the adoption was great. Provided me with all questionnaires required and asked me for all my required documents, proof of ID, address and homeowner status etc.

I simply emailed photos of these documents through, with no need to provide hard copies which was easy.

When going to meet the cat the facility was clean and you could tell all the staff really cared for the cats and looked after them well. The cats all had fairly nice pens (for a shelter).

Cats protection have been great with myself and I couldn't ask for a better service.

3 de agosto de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Simon, thank you so much for your kind comments. We are so pleased you had a positive adoption experience with us. We will be sure to pass your feedback onto the team at Tyneside.

Avaliado com 5 de um total de 5 estrelas

We had a great experience adopting two…

We had a great experience adopting two young cats from the Curridge/Newbury centre.

The staff were lovely, very friendly and informative.

We had three follow-up calls to check on how things were going and good advice given for any questions we asked.

14 de julho de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hello Janine, We’re so glad you had a brilliant adoption journey with us. We'll be sure to pass on your feedback to the team at our Berkshire Cat Centre. Thank you for helping us make a better life for cats.

Avaliado com 5 de um total de 5 estrelas

Great experience with the Harrow homing centre

We adopted a wonderful cat from the Harrow homing centre, who is playful and relaxed around the whole family including our 4-year-old daughter. The staff were incredibly helpful and ensured that the adoption process went smoothly.

30 de junho de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Anna, Thank you so much for your kind comments. We will be sure to pass them on to the staff at the centre.

Avaliado com 1 de um total de 5 estrelas

I HAVE SPONSOR A CAT

I HAVE SPONSOR A CAT. AND THEY SAY THEY DON T KNOW ME. MORTIMER

28 de julho de 2024
Avaliação não solicitada
logotipo da Cats Protection

Resposta da Cats Protection

Hi Noel,

If you are having issues with your sponsorship or anything else, could you please contact us with more details, we'd be happy to look into this for you:

https://www.cats.org.uk/find-us/contact-us

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais