Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... Ver mais
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Veja o que dizem as avaliações
I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human... Ver mais
A empresa respondeu
The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase m... Ver mais
First class service, quick, efficient. Had a chat with Matthew Rice who helped me select the right rear sprocket for my Bonny and then helped me through payment process as I was struggling. Highly rec... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de motocicletas
- Concessionária de motocicletas
- Loja de acessórios para equipamentos de motocicletas
- Loja de peças para motocicletas
- Oficina de conserto de motocicletas
Escrito pela empresa
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Informações de contato
Monarch House, Long Leys Road, LN1 1DT, Lincoln, Reino Unido
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
4,7
Excelente
897 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Import Eu
import duties 3€
customs formalities 21,5€
Tax 11,01€
Total of 35,51€ extra for one front sprocket. No thank you.
25 de agosto de 2026
Friendly fast service.
25 de agosto de 2026
Great company fast service and great…
Great company fast service and great communication would not hesitate in using again
Many thank
David
24 de agosto de 2026
Avaliação não solicitada
Resposta da Chains and Sprockets
Hi Paul,
We’re sorry to hear that you were disappointed with your experience, particularly the tone of the email you received. That was certainly not our intention, and we apologise if our response came across to you as sarcastic.
According to the tracking information available to us, the parcel was recorded as delivered to you in early August. However, we appreciate that a delivery scan does not necessarily resolve your concern if you have been unable to locate the item.
Please get back in touch with us with your order details so we can review the delivery information with you and assist further. We’d welcome the opportunity to clarify what happened and help resolve any outstanding concerns.
Many thanks,
Team Chains & Sprockets
Always trust Chains & Sprockets to…
Always trust Chains & Sprockets to provide me with a fast efficient and top quality product.
29 de junho de 2026
Resposta da Chains and Sprockets
Hi Paul,
Thank you for leaving this 5-star review, and for trusting us to always deliver the parts that you need. We hope to be able to serve you again soon.
Many thanks,
Team Chains & Sprockets
Resposta da Chains and Sprockets
Hi Ian,
Thank you for the great feedback and review. We hope to be able to serve you again soon and, in the meantime, happy riding.
Many thanks,
Team Chains & Sprockets
Fast delivery
25 de junho de 2026
Resposta da Chains and Sprockets
Hi Peter,
Thank you for leaving us your 5-star review. Happy riding.
Many thanks,
Team Chains & Sprockets
Easy finding the right product
Easy finding the right product, easy to order, and fast delivery.
25 de junho de 2026
Resposta da Chains and Sprockets
Hi Danny,
We appreciate you leaving us this 5-star review, and we're pleased to hear that you found our site easy to use to find the right product.
Many thanks,
Team Chains & Sprockets
Fantastic service and a kind gesture
I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human service, that's so rare in this AI age. Well done and thank you. PS: invoicing, delivery, and everything else was a dream.
19 de junho de 2026
Avaliação não solicitada
Resposta da Chains and Sprockets
Hi Alex,
Thank you for leaving such a great review. We appreciate it and are pleased that we could be of assistance with the Scouts event.
Many thanks,
Team Chains & Sprockets
Chains and Sprockets were great
Chains and Sprockets were great, with next day delivery. They had everything we needed in stock, and I can’t wait to put it to use in our Formula Student Car at York!
11 de junho de 2026
Avaliação não solicitada
Resposta da Chains and Sprockets
Hi Alfie,
Thank you for leaving such a great review. We're really pleased we had everything you needed ready to go and that it arrived on time.
Best of luck with the build.
Many thanks,
Team Chains & Sprockets
Highly recommend i personally wouldn't…
Highly recommend i personally wouldn't go anywhere else.
26 de maio de 2026
Resposta da Chains and Sprockets
Hi there,
Thank you for leaving us such a positive review and for highly recommending us to other customers. Happy riding.
Many thanks,
Team Chains & Sprockets
Fits perfectly and I ordered it Friday…
Fits perfectly and I ordered it Friday morning and they arrived on Saturday
24 de abril de 2026
Resposta da Chains and Sprockets
Hi there,
Thank you for this 5-star review. We're happy to hear how pleased you are with our service and quick delivery.
Many thanks,
Team Chains & Sprockets
Resposta da Chains and Sprockets
Hi there,
Thanks for leaving your 5-star review. We hope to be able to serve you again soon.
Many thanks,
Team Chains & Sprockets
Happy with the service
Happy with the service will order again when needed for mine or my sons bikes
26 de março de 2026
Resposta da Chains and Sprockets
Hi Liam,
Thank you for leaving us such a great review. We hope to be able to serve you again soon.
Many thanks,
Team Chains & Sprockets
Resposta da Chains and Sprockets
Hi there,
Thank you for leaving us this review, and we're pleased to hear you are happy with our quick delivery to you.
Many thanks,
Team Chains & Sprockets
Resposta da Chains and Sprockets
Hi there,
We're happy to hear how pleased you are with our service. We hope to serve you again in the near future but, in the meantime, happy riding.
Many thanks,
Team Chains & Sprockets
Good service
26 de março de 2026
Resposta da Chains and Sprockets
Hi Guy,
Thank you for leaving us this 5-star review. Happy riding.
Many thanks,
Team Chains & Sprockets
First class service
First class service, quick, efficient. Had a chat with Matthew Rice who helped me select the right rear sprocket for my Bonny and then helped me through payment process as I was struggling. Highly recommended 👍
25 de março de 2026
Resposta da Chains and Sprockets
Hi Pascal,
Thank you for your detailed review, and for recommending our first class service. Happy riding.
Many thanks,
Team Chains & Sprockets
Resposta da Chains and Sprockets
Hi Patrik,
Thanks for leaving this 5-star review. We hope to be able to serve you again soon - happy riding.
Many thanks,
Team Chains & Sprockets
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