Chancellors - Hay on Wye Avaliações 

299
O TrustScore é 5 de um total de 5

4,8

16a Castle Street, HR3 5DF Hay-On-Wye, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All staff in the Hay office have been charming, helpful, encouraging. Nothing is too much trouble, for example, arranging a second viewing. I've been very impressed by the joined-up service of mortgag... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service offered by Jane & the team at the Hay on Wye office when selling a house. Regular updates were given for all aspects of the house sale & it was useful to have access to the online po... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On meeting Jane she was extremely friendly, helpful and informative. Throughout the whole rental application process Jane has been there every step of the way. On occasions I was very worried and st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am not local to my property and chancellors handled everything for me, they made, what could of been a very stressful situation, ran extremely smoothly. They found us tenants within a day or two. Ou... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito pela empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Informações de contato

  • 16a Castle Street, HR3 5DF, Hay-On-Wye, Reino Unido

  • 01497 821222

4,8

Excelente

O TrustScore é 5 de um total de 5

299 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(299)

1.576 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

We are in the process of completing the purchase of a house in Hay on Wye. Travis has been extremely helpful and available to get us the perfect house! Thank you Travis for making the process so smooth.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you Laura for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Great customer experience with Travis from the Hay on Wye office was…

Travis from the Hay on Wye office was excellent during a recent viewing we completed on a lovely property. He was friendly, engaging and made us feel very relaxed and welcome to explore the property. I had a lot of questions as it was a unique property that had been extended. He knew all of the back story and information and I was super impressed. Whilst the house wasn’t the right one for us due to size, the experience was excellent and I purchased our current home through Chancellors. Great to see the quality of staff is still right up there and thank you.

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for your kind words about Travis and your experience at our Hay on Wye office. We are delighted to hear that you found Travis to be friendly, engaging, and knowledgeable. We strive to provide our clients with a positive and informative experience, and it's wonderful to know that Travis exceeded your expectations. We are also glad to hear that you purchased your current home through Chancellors. We appreciate your continued support and hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

Positive experience

Positive experience. Was running late and response from when I called in was positive. Travis was there at the property and let me take a look at my own pace which was nice and was informative about the property.

11 de fevereiro de 2025
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

We appreciate you taking the time to share your positive experience. We are glad to hear that you had a smooth and informative experience with Travis. We strive to provide our customers with the best possible service and we are happy to hear that we were able to meet your needs.

Avaliado com 5 de um total de 5 estrelas

Chancellor’s made the experience…

Chancellor’s made the experience bearable and sorted out issues with other third parties which otherwise would have made it an unhappy experience.

Having contact with the owner was very good and meeting with them we were able to understand how things worked etc

7 de fevereiro de 2025
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide our customers with the best possible service and are happy to hear that our efforts were successful in this instance.

Avaliado com 5 de um total de 5 estrelas

Helped in every way possible to make…

Helped in every way possible to make moving easier for me, very grateful. Thank you

23 de janeiro de 2025
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Hi Mr Bradford, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Avaliado com 5 de um total de 5 estrelas

Professional from the outset....to finish

The agent Jane Carter is the most helpful and reliable person whom found us a property and ensured that the process was seamless from the start to finish.
Jane is extremely recommended and her professional abilities are outstanding.
Thank you for everything.

6 de dezembro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Dear Iain, thank you so much for your kind words! We're thrilled to hear that Jane Carter provided you with exceptional service and made your property search seamless. Your recommendation means a lot to us. If you need any further assistance, please don’t hesitate to reach out. Best wishes from the Chancellors team!

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful , responsive, efficient ‘ , and was communicative which meant we could work together to get the job done

3 de dezembro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for leaving us this great review customer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Chris Dorsett of Chancellors

Chris Dorsett of Chancellors visited 5 Brecon Road, Hay on Wye, on 21st August 2024 to advise on a market valuation of the property. He was extremely professional and helpful, explaining how he had arrived at his valuation and detailing how to proceed, should we decide to put the house on the market. He is knowledgeable, friendly and courteous, both in person and on the telephone.

22 de novembro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you Mrs for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Jane at Chancellors in Hay On Wye is…

Jane at Chancellors in Hay On Wye is absolutely incredible.She is so patient,listens to your needs,am trying to rent a property and she showed me one but was not suitable,she then followed up a bit later to see how I was doing and gave me some useful contacts and assistance!She is outstanding and would highly recommend her for her lovely nature,her empathy,her knowledge which is enormous!felt safe and trusted her implicitly,you are an asset dear ladyxxxxx

7 de novembro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Made our move easier!

Jane made our property search easy, very proactive and professional. She was always at the end of the phone to answer our queries and quick to return our calls.

14 de outubro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Lili Moses from Chancellors

Lili Moses from Chancellors helped us with renting the lovely bungalow we now live in. We found her friendly, efficient and very professional. We had never rented before but Lili was very patient and answered all our queries promptly. Highly recommended.

11 de outubro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Hi gill, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Avaliado com 5 de um total de 5 estrelas

Chris was very professional

Chris was very professional, knew all the property details , Best viewer we have had.

5 de outubro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Professional and friendly

Travis from Chancellors was very professional, personable, friendly and accommodating. He arrived ahead of time and he was able to answer all relevant questions about the property. There was no time pressure.

24 de setembro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Dear Mr. Harvey,

Thank you for your fantastic five-star review! We're thrilled to hear about your positive experience with Travis. Our team prides itself on professionalism and providing a relaxed, informative service. It’s great to know that Travis’ approach made a lasting impression. We’re here to help with any further questions or property needs you may have.

Best regards,
Chancellors - Hay On Wye Estate Agents

Avaliado com 5 de um total de 5 estrelas

Professional service

We have recently let our house in Herefordshire through the Hay-on-Wye branch. The photos, marketing and viewings procedure was excellent as usual.
I would especially like to mention and thank Jane Carter the Lettings Manager in Hay, she is extremely professional and experienced, her advice and invaluable help was very much appreciated.
We have let our Herefordshire house through Chancellors (formerly Russell Baldwin & Bright) for 25 years!

6 de setembro de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Chris was great

Chris was great- friendly and honest, answering questions asked with openness.

Thank you!

31 de agosto de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Avaliado com 4 de um total de 5 estrelas

Worked with enthusiasm and positive…

Worked with enthusiasm and positive attitude to market the property. Great results

30 de agosto de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you Nicola for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, quick replies and paying attention giving a chance to young people

30 de agosto de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you Miss for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 1 de um total de 5 estrelas

A simpler Process

To Whom It May Concern ,

im not one to write reviews but found myself pulled to write this review , only towards positive criticism .

firstly I found all the personal at Chancellors fantastic right from the start to a rocky finish , which Rebecca handled very well

what I would like to comment on , is the letting hub program and process , I found it really tiring and unnecessary, I found the whole process slow .

Simplicity is the key to a seamless process , I really struggled with this system and I felt the chancellors personnel also struggled with it .

all the very best , Thank you Chancellors for getting this over the line

Huw Pryce Jones

28 de agosto de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for bringing this to our attention Mr Jones, we really appreciate it and are sorry that you have found it necessary to do so. We are disappointed to read you have had problems with the lettings hub and will pass this onto the relevant team. In the meantime, please contact directors@chancellors.co.uk if you have any further issues. Thank you.

Avaliado com 5 de um total de 5 estrelas

Jane was excellent to deal with

Jane was excellent to deal with. Found and matched a tenant for us quickly. Helped with paperwork and checked everything had proceeded smoothly with the handover to tenants.

21 de agosto de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Jane was absolutely terrific

Jane was absolutely terrific. Very informative, understanding, patient, and willing to be flexible and work with whatever obstacles came in the way. She was also extremely efficient and on-the-ball the whole time. I would thoroughly recommend her, and Chancellors.

10 de julho de 2024
logotipo da Chancellors - Hay on Wye

Resposta da Chancellors - Hay on Wye

Thank you for leaving this fantastic review.

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