Chancellors - Sunbury on Thames Avaliações 

413
O TrustScore é 4.5 de um total de 5

4,4

1 Staines Road West, TW16 7AB Sunbury-On-Thames, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ben and Daisy were absolutely brilliant. They made my experience so straightforward and answered any questions I had at every stage of my application. I want to give my up most gratitude to these guys... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was pleasantly surprised by the speed and efficiency of the service I received from Chancellors today. Within 10 minutes of walking through the door, all my particulars had been noted and one of the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chancellors estate agent’s Sunbury branch in Middlesex recently sold one of our by-to-let flats. The market is not good for sellers at the moment and there were some particularly tricky issues that ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have just sold my house through Chancellors in Sunbury. I would definitely recommend Chancellors to any one considering buying or selling a house. Daniel Short was absolutely excellent in all that h... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito pela empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Informações de contato

  • 1 Staines Road West, TW16 7AB, Sunbury-On-Thames, Reino Unido

  • 01932 785164

4,4

Excelente

O TrustScore é 4.5 de um total de 5

413 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(413)

1.578 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Property Purchase

The service I received to buy a property from Chancellors was outstanding and far better than a traditional estate agent. The consultant I had the pleasure of speaking too, a Gentleman called Luke Westcott was such a great man. He really knew his stuff and I always felt at ease with the process. Also I would like to thanks to the helping staff like Eve Clark & Angelika Stawarz who made the process easy. Fully Recommended.

11 de agosto de 2022
logotipo da Chancellors - Sunbury on Thames

Resposta da Chancellors - Sunbury on Thames

Hi Mr Singh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Avaliado com 1 de um total de 5 estrelas

This Estate Agent is a joke!

This Estate Agent is a joke! I’ve had my property on with them over 20 weeks (locked in). I found them so unprofessional & uncaring. I had two viewings one of which made an acceptable offer but after a couple of months couldn’t continue due to Health reasons. I asked them to also show us houses to move to in time of which the sum total was zero. Not one house!
Now the contract is up I cannot get them to remove my property from all the web Portals. I.e Rightmove-Zoopla etc. this is greatly affecting the marketing with my new agent who can’t put the house for sale as it will clash with the old details. I’ve spoken to numerous people from chancellor’s who are telling me it’s a computer glitch or the site is down. I don’t care they have no contract with me anymore and I want this sorted of which they seem incapable. I am going to take legal advice if this goes into the 3rd day tomorrow.

11 de agosto de 2022
Avaliação não solicitada
logotipo da Chancellors - Sunbury on Thames

Resposta da Chancellors - Sunbury on Thames

Hi Mr Martin Mcauliffe, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Avaliado com 5 de um total de 5 estrelas

Olivia Hitching from Sunbury branch was…

Olivia Hitching from Sunbury branch was really helpful and professional.
I would strongly recommend Chancellors!

28 de julho de 2022
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Resposta da Chancellors - Sunbury on Thames

Thank you for leaving us this great review Valentin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Very nice and polite 👌

28 de julho de 2022
logotipo da Chancellors - Sunbury on Thames

Resposta da Chancellors - Sunbury on Thames

Hi Mr Gurung, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Avaliado com 5 de um total de 5 estrelas

Property viewing

She explained everything in detail.

Thank you Olivia

28 de julho de 2022
logotipo da Chancellors - Sunbury on Thames

Resposta da Chancellors - Sunbury on Thames

Hi Mr Patel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Avaliado com 5 de um total de 5 estrelas

The very first time Vanessa picked up…

The very first time Vanessa picked up the phone to answer my enquiries about the property, she was so polite, professional and ready to assist. I give her 5 STARS for her good work.

19 de julho de 2022
logotipo da Chancellors - Sunbury on Thames

Resposta da Chancellors - Sunbury on Thames

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Sunbury branch

Daniel, Luke and others from Sunbury branch and Bracknell office where Great.
Over all we are very happy and satisfied with sale and purchase with Chancellors.
There was always someone to answer the phone, no email left without response.
Helped us to find property with no chain before interest rate on our mortgage offer went up, perfect place for our family.
Every aspect of the process in stressful conditions as it is with moving went well.
They are helpful, organize team of people working together for they customer.
We had family situation and need to say, they respect and understand what we been trough.
Will definitely use them again if need to and recommend to everyone.
Thank You Chancellors

14 de julho de 2022
Avaliado com 3 de um total de 5 estrelas

More improvements needed

Honestly, Vanessa was kind, respectful and very professional in doing her job.
But the branch agreed the moving date as the first of July and it didn’t happened that caused me being in the hotel for 6 days.
When moving to the property it’s not furnished even it’s says so.
I must add that Amelia from central office was very rude to me and unprofessional at all.
Thanks

6 de julho de 2022
Avaliado com 2 de um total de 5 estrelas

Unprofessional, puerile and rude.

Shortest and most cursory valuation. Lowest of 5 agents valuations. Daniel became sarcastic and rude when advised that due to large gap in valuation would not be using them. Proceeded to continually talk over and when asked to listen abruptly terminated call.

Unprofessional, puerile and rude. Would not recommend.

30 de junho de 2022
Avaliação não solicitada
logotipo da Chancellors - Sunbury on Thames

Resposta da Chancellors - Sunbury on Thames

Hello, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk with the details? Many thank

Avaliado com 5 de um total de 5 estrelas

Property hunting

Property hunting is a mission itself but chancellors made it easy for us. Becca, Daniel. They were really helpful.

Excellent service.

22 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent service from Luke at the Sunbury branch

Luke at the Sunbury on Thames branch was great from day 1 of him visiting our home to value it, right up until the point of sale/completion. Always extremely helpful when we had any queries, professional, knowledgable and kept us up to date throughout the whole process.

I would highly recommend Luke to anyone who is looking for an honest, reliable and hard working Estate Agent.

Thank you Luke!

19 de maio de 2022
Avaliado com 5 de um total de 5 estrelas

Luke and the team at Chancellors…

Luke and the team at Chancellors provided an excellent service from viewing through to the regular updates from Eve Clark. All members of staff that I spoke with were courteous, knowledgeable and helpful.

I would thoroughly recommend using them.

19 de maio de 2022
Avaliado com 5 de um total de 5 estrelas

Luke has been incredibly helpful

Luke has been incredibly helpful, professional and has provided excellent service throughout our property search.
Luke has updated us on every step of the process and ensured that our sale has gone through within a very quick turnaround (4 weeks)!
I couldn't recommend him highly enough!

11 de maio de 2022
Avaliado com 5 de um total de 5 estrelas

Luke is very professional and very good…

Luke is very professional and very good communicator, he helped us so much during the process of buying our new home, he even helped the seller to answer the enquiries which I found it very good customer, service, a person who goes extra mile to facilitate the transaction, thanks Luke and which you all the best.
Said Chbary

9 de maio de 2022
Avaliado com 1 de um total de 5 estrelas

DO NOT USE If I could give minus stars…

DO NOT USE If I could give minus stars I would , unorganised receptionist has awful tone on the phone , never give you updates , treat yourself like a number no empathy , lost the sale
Of our place 3 times due to lack of due diligence the list is endless avoid this company , even when I complained it was never dealt with like no one care absolutely appalling company

2 de maio de 2022
logotipo da Chancellors - Sunbury on Thames

Resposta da Chancellors - Sunbury on Thames

Hi Carl, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

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