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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

お水が出なくなり、修理もしくは交換依頼をしました。 外国製の製品は、サポートが悪く、今回も返信が無いかも?とか、捨てることになるかも?と思いつつ問い合わせをさせていただきましたら、迅速に代替え品を送っていただき、大変助かりました。 メールの返信もちゃんといただいて、とても安心しました。 今のところ順調に動いております。 交換フィルター購入でお世話になっておりますので、 引き続きどうぞ... Ver mais

Avaliado com 5 de um total de 5 estrelas

We purchased the Wicked Ball and Wicked Bone over a year ago, and our dog loves them. After about a year of use, the Wicked Bone started losing its Bluetooth connection intermittently. I reached out... Ver mais

Avaliado com 1 de um total de 5 estrelas

FRAUDULENT! Dishonest company! STOLE MONEY via Kickstarter on a campaign, with added extras! at a later date - but failed to produce the product altogether in the end. They promised to refund everyone... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve been using the Cheerble fountain for my cat for a few months now, and she loves it! Not only is she drinking water, but it’s easy to clean and quiet. The company is also extremely responsive, car... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

At Cheerble, we’re all about bright ideas for brilliant pets that bring owners and their companions unforgettable moments of play, relaxation, and unconditional love.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

208 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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4,4

Todas as avaliações

(208)

98 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service!

The first ball I got wasn’t strong enough to run on carpet, so I emailed asking for return instructions and they sent me an upgrade with a stronger motor at no extra cost. All animals are different so don’t expect yours to take to it right away, but the customer service was great!

1 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Dog Toy EVER

What a great toy. My little miss Vicky just loves it. She kept herself busy for hours. Without this toy, poor little Vicky would've been devastated as we had to put down our old dog Buddy. His heart and liver were giving out . This cheerble ball has kept Vicky from getting depressed,and it's helped me from getting overly depressed just by watching Vicky have fun with the ball.

30 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prima ervaring.

Hele fijne ervaring met de support afdeling, omdat het pakketje op een ander pick up point was afgeleverd ( adres gewijzigd door pakket bezorgdienst) werd het teruggestuurd, na mail contact met support (die super snel reageerde) hebben ze het nog een keer opgestuurd, dit keer kwam het weer verkeerd aan alleen had ik het nu beter in de gate. Kwaliteit is super van de cheerble en de hond vind hem geweldig.

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great for giving your dog something to think about!!

I wasn’t entirely sure how good the Wicked Egg would be, got an offer so felt I would risk it. As vids looked great.

I was surprised how invested in it my Border Collie, Bess, was, she loves it.
I have to watch her as she’s a strong chewer, but it feels a solid item and it does what it’s meant to do, I’m very pleased.
I think my only point would be it seems to thrown lots of treats out at once, when it was on the mid-difficulty and then not often enough on hard, but I’ve not read the instructions properly to see if there’s a way to alter the rate, but Bess isn’t complaining!!

4 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My cat loves this!

I have had one of the Cheerble balls for years now and my cat loves it! The interactive feature is perfect for keeping her entertained and stimulated. Think you Cheerble for an amazing product!

22 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cats absolutely loved it!

Cats absolutely loved both the ball and wicked mouse. Had a minor issue with the mouse but Elaine and the rest of the team got it resolved super quickly. 10/10 product and customer service.

5 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wicked ball is awesome! My dog loves it!

Wicked ball is awesome! My dog brings the ball to me very often so that I can turn it on for him. Funny thing is that he likes to keep the ball in his mouth while it's bouncing 😊 He really enjoys the toy. Great to see how he observes the ball while it's in 'resting mode' and touches it with his paw to activate it again

12 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service ⭐⭐⭐⭐⭐

I recently bought a snail and a mouse toy from Cheerble for my cat, Mr. Miyagi, and he absolutely loves them! The toys are of excellent quality, keeping him entertained for hours. I provided some feedback on the snail toy, and the Cheerble team was very receptive, offering a Cheerble ball as a thank-you gesture. Their customer service is fantastic, Elaine was brilliant, and I appreciate their attention to detail and commitment to customer satisfaction. I will definitely keep an eye on their future launches and get more toys for Mr. Miyagi!

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Erratic mode

Cheerble Bal purchased in may, never working well even after a change from the reseller : stille going on erratic mode. My cat is afraid of it. I tried to wait but the mode red is always activacted... So sorry, it was nice but not going well

1 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order placed June 22nd

Order placed June 22nd. It's the 26th and all they've done is print the shipping label. Their website guarantees shipping within 24 hours. Shipping. Not printing the label. It has not shipped 4 days later.

26 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product!

Our wicked mouse pro arrived on time, works well, and is built well! Our cat is taking a little bit of time to warm up to playing with it, but when he does he seems to really enjoy chasing it.

29 de abril de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Edit: Cheerble sent a new ball, updated review.

Ball arrived with the spinner inside not working, just making a loud noise. I contacted cheerble, I never even got a response back, via email. $70 waste of money.
Terrible customer service. If the ball worked as promised, or they actually responded. I expect this review would be alot different.

Edit: Cheerble contacted me and sent me a replacement ball. I appreciate it. I'll up it to 5stars once it's been used a bit and survives.

19 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wicked Ball

Originally purchased the smaller Wicked Ball SE for my dog when he was a pup, then happily upgraded to the Wicked Ball PE when he got bigger. He is a very active dog, and this is definitely one of his favourite toys. The customer service is A+. Will be purchasing from Cheerble again in the future!

1 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A++ Product & Customer Service

This company is awesome! My dogs are obsessed!!! I did not receive my first order as there was a mix up with USPS (long story) but after dealing with their amazing customer service, Elaine helped to get me a new order sent and it came fast! My second dog is jealous and now I may need to buy him one as well!! I HIGHLY RECOMMEND!!!

5 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great toy quality, even better customer service

I purchased the soft version of the cheerble cat toy and my cats absolutely adore it! After making several trips around the house it encountered a battery issue (over a year of use) and the customer service team was very quick to respond and provide solutions. I will absolutely be a returning customer here.

21 de março de 2024
Avaliação não solicitada

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