Chelsea Magazines Avaliações 

Total scammers. Paid for subscription for 1 year. They automatically renewed the subscription for a 2nd year. Didnt receive a single magazine. You also cant cancel via their website. Why are they getting away with this, they are disgusting. PLEASE AVOID THIS COMPANY.

Paid for 1-year subscription, but never received the magazines. Avoid!

I wanted to give a gift subscription to The English Home as a birthday present. When I went online the earliest issue that could be sent as the first issue was February 2024. As the recipient's birthday was at the beginning of December, I was told I could order separately 2 previous issues.
I therefore ordered the gift subscription and 2 magazines. The amount for both was taken from my account and no magazine has been received.
It is tortuous trying to get through on the phone and e mails are ignored or replied to in a meaningless way by telling me the magazine "could still be in the postal system". I have requested a refund and received nothing. Avoid this company.

I paid a subscription for Discover Britain in November 2022. It is now October 2023 and I have received just one copy. I live in Sydney, Australia and the only response I get is, we cannot control delivery. There has been no offer of a refund. How can all magazines “go
astray”. They do not even reply to my emails. Dreadful company to deal with. If you live outside Britain do not waste your money.

If you live outside the UK, don't expect to receive the magazines you've paid for.

I took out a subscription to Popshot Quarterly Magazine in February 2022. To date, I should have received nine magazines; however, I have received zero. I live in Japan and have never had any issues with deliveries from the UK, so I find it very hard to believe that nine separate magazine deliveries have somehow gone missing in transit.

Each time I write to Chelsea's support team, I get a generic response saying that it can take up to 45 days for international delivery, that replacements have been sent, and not to forget that I can view the digital versions of the magazine online.

If the subscription had been for digital versions of the magazine, this would not be a problem, but I paid for a subscription that stated they would send physical copies as well.

Looking at other reviews here, I am not alone. It's abhorrent that Chelsea Magazine Company take people's money with zero intention of sending out the magazines they have paid for.

Had a subscription for several years, three years ago it started, that the magazine did´t arrive my home. Long story short, got just 3 out of 8 magazines an didn´t extend my subscription.

Absolutely awful company to deal with. Was double charged for a subscription and never received any issues. Emailed multiple times about cancelling and i havent gotten a response back at all and its been weeks. Had to cancel the card to get the random charges to stop. What a scam!

Ordered via a special offer which I saw on social media offering a low introductory rate. 4 months later and no magazines have reached me in Ireland, I have had severla emails back and forth with a customer service rep called Richelle who has offered platitudes but nothing substantial

Really bad, as you can see from other customer reviews. I subscribed to Racecar Engineering magazine in December 2022 and to date (11th April 2023) I still haven't received a single issue, which is a disgrace. I have contacted customer services by phone and email and all they have done is apologise and insist that they have sent out a new issue (obviously to someone else as I haven't seen it). Very bad, and should be avoided at all costs.

EDIT (8th July 2023): Another 3 months have passed, and yep, you guessed it, still no magazine to be found. I have been told countless times that it has been sent and that I should receive it, but I still haven't seen a single copy of a magazine I subscribed to more than 7 months ago! I strongly suggest you avoid this company at all costs. Moreover, they do not provide refunds (even if it is clear you have not benefited from the subscription). They state that it is the policy and cannot provide refunds. Pretty low-class thievery.

I live in New Zealand and took out a subscription to English Home in October 2022. I have not received a magazine yet (February 2023). I have emailed the company 6 or 7 times only to be fobbed off each time. Initially there was a question about my address, then the British postal strike was blamed, and now they have refused to reimburse my subscription fee because I did not tell them I wanted a refund within 14-days of taking out my subscription. How stupid, I did not know that I was not going to receive my magazines at that time!

They have offered me the electronic magazine instead of the hard copy version. I do not want this!

The company is a fraud, they are unhelpful and their staff seem not to understand simple emails. I advise anyone reading this not to have any dealings with Chelsea Magazines.

Professor I C Shaw
Lyttelton,
New Zealand

Fraud!!! They are perfect in using the word SORRY. Stay away-!!!

Simply speaking, they are swindlers, 6 months awaiting for magazines and nothing arrived, but they dont forget to charge on my credit card

Keep away from them

Scam. I ordered 6 month subscription for my mother, here in Australia. Never received ANY of the magazines. Kept replying to my emails saying they would resend or to wait (50 days!) but nothing ever received. Am now seeking Ombudsman advice re getting refund, which I also have not received! Avoid these people at all costs.

I would give them minus stars if I could. Avoid at all costs. I subscribed to one of their 3 month offers on the Artists and illustrators magazine. They sent me 2 but I never saw the 3rd. I rang them and they said the summer edition (which is the one before the August edition) was on its way that was 2 months ago. I rang them again about a month ago and they said they would send me the August edition...which never arrived. Of course it was a lie like before when they said one was on its way. So it wasn't really an offer I could have bought 2 magazines for the price they charged in the shops. I like the magazine, but they should change their publisher because their bad reputation reflects on them.

Terrible company. Took my money and didn't send out the magazine. Won't reply to emails or Facebook messages. Going to contact my bank

This is a scam stay clear. They some how accessed my account and I haven’t even subscribed to them. They need to be taken down .

I'm writing this to warn any small business who will get approached by them. They approached us last year for featuring us. Paid £960 and it was a total waste of money. They don't have subscribers as they claim and it didn't generate any volume to our website. That money was much better spent on Google ads.

Subscribed to the English Garden and the first 3 magazines have yet to arrive. They added a further 2 months on to the subscription and said the 3rd could be up to 45 working days to arrive. We are at 45 days now and still no sign of it. If they are unable to deliver to New Zealand then just say so and don't take the money.

I called Chelsea Magazines to cancel my subscription because the person I was taking out was my wife who passed away a week ago. All I got was a very cold woman telling me because the subscription was in my name they could do nothing. What an appalling attitude. I did the same with Radio Times, in my name, no questions. They arranged a refund immediately. Never use this company. Disgusting.
Angelos Adamopoulos

Great company and I loved working here.

Could not recommend this enough.

One real superstar who works here is Catherine Chapman - pure delight and one of the best managers I could of ever asked for.

Kind regards

Kyle