Chipotle Mexican Grill Avaliações 889

So my son got food poisoning from this location. He was the only one in the family that had chipotle. The food was obviously old and may have been cross contaminated with raw food. Also when looking in the back it was really dirty. Looking at the hot food, you could tell it had been sitting for a long time. When I pointed out the food and asked for fresh and stated that all of this should be changed AND needed changed out. The person behind the counter just stirred it and said it was not that old. Against my better judgement I ordered it for my son. He now has food poisoning and is miserable; throwing up and diarrhea. The poor guy is in great spirits though. I will be following up with lawyers and the health department. Lawsuit pending.

By the way; What was ordered was the shredded beef burrito with white rice and extra cheese.

It’s time for chipotle to start taking this seriously. I’m not going to let this one down.

I visited the Chiplote Mexican Grill in Portland Maine on June 5th as I was rushing to catch plane. This establishment was the dirtiest place I have been into in many years. This was at 3 o'clock in the afternoon.
All the tables were dirty, the trash cans were over flowing and running onto the dirty floor. There were no napkins, no plastic ware to use to eat. It was disgusting. I will never go to another Chipotle.
It's hard for me to believe the fine people of Maine would eat at this this filthy place

Seriously one of the worst burritos i have ever had my meat tasted fake and the lettuce isn’t always as good. The cheese dip is the only thing saving this place.

I made an order to Chipotle over the app. The app put the time to delivery as 30 minutes, I continued to wait as the time to delivery increased by 10-15 minutes as I waited. I decided to contact Chipotle - there is no way to get a human person on the line at the restaurant. Instead you get Pepper, an AI bot. I never received an order confirmation email. So twice the bot just kicked me out. Then I called the Chipotle line. The representative was rude and accusatory, saying I did not specify the app but said online, which was not true. Obviously there was something wrong with their app, but the accusatory tone and no helpful assistance was mind boggling to me, and I work with customer service. I had been only once to Chipotle before, but I will never eat there again.

We ordered takeout on the app & arrived 10 minutes after it was supposed to be made but they hadn’t started the order. The portion was very disappointing and I received about ten shreds of lettuce.

Here’s a fact as an avid chipotle eater (breakfast, lunch and dinner) I got an ocular migraine eating their food for prolong period of time. Now I am completely off it and I haven’t received another ocular migraine.

147th and Maple - I worked with Stefan yesterday and I wanted to comment about him. He is very much a leader and problem solver. I enjoyed my interaction with him and would highly recommend going to see him at this store.

Universal to all Chipotle locations at any given time:
Always messy counters.
Always tiny portion sizes (specifically meat/lettuce).
Always running out of items (specifically chicken/lettuce).
Always favor online orders and DoorDash over physical customers.

Last time i went the portion sizes were extremly small and the food was cold

Terrible portion I will never be going back here

Last time I went in Chipotle's it was when they first opened and the bowl I got was cold like straight out of the fridge. If their food is made fresh daily why would have came out of the fridge ?????? I haven't been back and don't know if I ever will. Ended up trhowing it in the trash, it was disgusting !!!!!!!!

They used a half scoop of rice, half scoop of meat which was only about 5 pieces of meat. The guy was literally putting meat in my bowl piece by piece. SMH! And two bowls totaled @$25.00 ! RIDICULOUS!!! SHUT CHIPOTLE DOWN!!!!!!!!!!!

The portions are a complete scam. $20 for a bowl that’s not even halfway filled.

It was my first time there. I thought I was ordering a taco salad, but there was no shell. I had a bowl of soggy "whatevers." The steak was mostly gristle. I threw most of it out. Very nasty. The chips weren't even good, too spicy. Money wasted; I won't be back.

Wow, very small portions!!!!!’nnn n

I was at the 117 location in Lima Ohio on may 17, the place was dirty & my food was cold! When I ordered the bin of Barbacoa was empty. The server said he would be right back. He went to the back of kitchen & took my half finished bowl with him. When he returned, my bowl now had meat? He finished my bowl & when I went to eat it in store, it was cold! I won’t be returning to this location anytime soon! Location is poorly managed! Guess you can attribute it to the younger generation & their poor work ethic & manners🤷🏻‍♂️

The last five times we ordered from Chipotle on Smoky Hill Road in Colorado they have messed up our order. This is the worst managed Chipotle I have ever seen. They need to get someone who actually cares about customers or at least an IQ above single digits. I'm done with this worthless company.

Tiny portions, pale greens not worth the money

Portion sizes are so bad , you hardly get any rice