Choices Avaliações 

1.246
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Shiquerah and jamie at Choices has been amazing since dealing with them. Polite , friendly and always willing to help find solutions to issues or problem, Many thanks

Avaliado com 5 de um total de 5 estrelas

We are happy with the services offered by the company, especially the people who we interact make a huge difference. Would like to mention Nicola Dunn, who is our point of contact, she has been very p... Ver mais

Avaliado com 5 de um total de 5 estrelas

What an amazing service and professionalism I have received from Robyn. Thank you so much for all your help and fantastic work. Recommending you and Choices to my friends and colleagues. Thank you aga... Ver mais

Avaliado com 1 de um total de 5 estrelas

Landlords stay away from this agency, they ripped me off by failing to transfer me the rent payments through from my tenants. Every month to come up with a new lie. Do your own research. Their a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Dinheiro e Seguros

Informação fornecida por fontes externas variadas

Estate agents & Lettings agents in Bromley, Crawley, Redhill, Horley, Croydon, Caterham, Coulsdon, Sutton & Central London


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 44% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.246)

90 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent Service and Responsiveness

Very impressed with how prompt and professional the Ebony Ramsey from Choices Real Estate has been.
She respond quickly to concerns and take action without delay.
Communication is always clear, courteous, and reassuring.
Her attention to detail and care for tenants truly stands out.
Grateful for the support — it makes a big difference.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great experience

I have been so very lucky to have, Robyn Copperthwaite, assigned to me. He is always prompt in replying to any queries I may have and is someone I can always rely on. He is highly professional, reliable, genuine, friendly and knowledgable. In essence, he is a great asset to Choices and I very much look forward to continue working with him.

23 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Choices Redhill

I am very happy with the service I received from Shiquerah because she was helpful and friendly.

22 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Choices have been very great with…

Choices have been very great with managing my tenancy. Robyn Copperthwaite has been very helpful. He was able to reassure me even though my arrears repayment and the overall support from the team has been very good. Particularly, Robyn was able to provide consistent support with my arrears repayment.
Thank you guys.

21 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You are saying that the flat was seen…

You are saying that the flat was seen in a bad state a flat that was filled with mould all over the walls, the toilet and bathroom needed repairs but nothing was done. Have you forgotten that I lived in the flat for 2 years. Your inspection was coming to the flat for every 3 months to check the state of the flat and there was no indication that the flat was in a bad state. I also had a brand new washing machine which I bought for 400 pounds but to my surprise choices used the washing machine as part of advert for the new tenant the occupied the flat. Are you also saying that am not going to be compensated.

Before the TDS made decision in the matter, this was up to 6 months before I contacted the TDS, if choices is a good agent why haven’t made arrangements for the collection of my deposit.

I know it is an arrangement between the TDS and the landlord not to give back my deposit and this is unfairness.

I need the payment of my washing machine at least the flat was empty without washing machine when I occupied the apartment/flat.

21 de julho de 2025
Avaliação não solicitada
logotipo da Choices

Resposta da Choices

As per the other review, we are very sorry to hear that you have been disappointed with any service received and the Landlord claim on your deposit following check out. Of course at the end of the tenancy we are bound by the Tenancy Deposit Scheme regulations set by Government and this means we are unable to release any deposit to either party without their agreement, TDS adjudication or Court Order. This protects you as well as the Landlord. The TDS have adjudicated and awarded the full deposit to the landlord. If you wish to raise a formal complaint about the service received please do put that in writing and by email to stephanieprior@choices.co.uk in accordance with our complaints procedure.

Avaliado com 1 de um total de 5 estrelas

This company attempted to coerce me…

This company attempted to coerce me into increasing my rent hours before receiving keys or they would give it away. Only upon highlighting how this was illegal did they conceded.

In addition they ignore all emails and only contact when they want more money. In my case despite agreeing to an itemised inventory check in. Attempted to keep my deposit for elements that were already broken or missing when I moved in.

Complete con. Worst estate agents for renters, only trying to line the pockets of landlords. They will screw you over

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super Helpful and Professional

The two agents Millie Lawlor and Jamie Burton who helped me secure my new studio were fantastic – professional, polite, and always quick to respond. They made the whole process smooth and stress-free. I’m really grateful for their support and would highly recommend them!

18 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service from Choices

We’ve rented through Choices for a long time. The staff and service have always been fantastic.
As we end our tenancy, we’re still getting great service. Special thanks to Shiquerah for her assistance this week.

17 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I rented an apartment with choices for…

I rented an apartment with choices for two years. Robyn Copperthwaite Was managing my lettings. They are quick in response and there to help. It was just my landlord which was not very helpful but not that bad as well. Karen Gunner and Robyn Copperthwaite both are cooperative and helpful. Highly appreciated.

11 de julho de 2025
Avaliação não solicitada
logotipo da Choices

Resposta da Choices

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Thank you Choices for a great…

Thank you Choices for a great experience dealing with yourselves has been easy and an effortless rhythm your help offered to landlords is creating much value in the housing market

19 de abril de 2025
Avaliação não solicitada
logotipo da Choices

Resposta da Choices

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Good communication and straight…

Good communication and straight forward, they ensured the renting process was a breeze for me and my partners first home. Great service from Lucy and Robyn who have supported us when needed. Definitely recommend

30 de junho de 2025
Avaliação não solicitada
logotipo da Choices

Resposta da Choices

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Very prompt and nice

Very prompt, professional, and polite. Has made a renting go so much smoother and really handled things amazingly. Really excellent response time. Nicola Dunn and Millie Lawlor were huge helps!

24 de junho de 2025
Avaliação não solicitada
logotipo da Choices

Resposta da Choices

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Great company

Great company. Keep you in the loop and very profesional. Highly recommended. Shannon was especially helpful in moving things along.

25 de junho de 2025
Avaliação não solicitada
logotipo da Choices

Resposta da Choices

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Choices were fantastic in every way

Choices were fantastic in every way ALL the staff were very helpful and considerate, from Emma in the office to Danny who helped me with the alterations to meet my needs and Steve who delivered the bike and took my part ex. i would very much recommend this motorcycle dealer, they have awesome bikes that come with a warranty and the choice they have in stock is exceptional, from scooters to Harley-Davidson cruisers

6 de junho de 2025
Avaliação não solicitada
logotipo da Choices

Resposta da Choices

Thank you for your review.

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