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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Reached out last Wednesday as a restaurant looking to sign up for their service. Three email exchanges with two different people back and forth and gave them our name location and contact for sign up... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

if I could leave zero stars I would. delivery driver delivered to the wrong address and then wouldn't take responsibility for a $130 order of food. do not use this delivery service unless you want t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Order through a app for a medium sized restaurant chain and the order was processed through chowbus.... My goodness they tacked on an additional 10% in fees and took a 25% tip which is fine I gues... Ver mais

Avaliado com 1 de um total de 5 estrelas

We ordered dinner on Friday and it was scheduled to arrive at 8pm. The food did not come until 12pm. My friend was in constant dialogue with the customer service people who were utterly useless and... Ver mais

Detalhes da empresa

  1. Serviço de encomenda de comida online
  2. Supermercado Asiático
  3. Restaurante Asiático
  4. Serviço de Entrega de Mantimentos
  5. Serviço de take away

Escrito pela empresa

Chowbus is an Asian food ordering platform. The food from Chowbus is not the kind you find at the mall or in an airport food court — but the kind you find at top-tier restaurants (big and small) that truly embody the flavor of their culture. Whether you're craving dim sum, dumplings, or boba, Chowbus has you covered for breakfast, lunch, and dinner (or whenever you are hungry!) If you are unfamiliar with the dishes or do not know what to order, a quick browse through our fullscreen photo menus will help you find your answer.


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Worst Delivery App / Service

This is the worst delivery service in the marketplace. The first time I used this my food arrived cold, arrived 1 hour 45 minutes from the time I placed my order (and past the upper bound of the promised delivery time). Please note that the restaurant I ordered from is only 2 miles away from my home. I thought it may have been just a bad first experience. However, my second order was not even picked up until 2 hour 20 minutes after I placed the order. By that time, I was starving and had already made instant noodles. I called the restaurant and they were also frustrated as they were about to close. I called the driver to refuse the order and deleted the app.

12 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Trying to sign up...but

Reached out last Wednesday as a restaurant looking to sign up for their service. Three email exchanges with two different people back and forth and gave them our name location and contact for sign up. As of today Monday, nothing. We sent an email again following up this morning. Nothing. Disappointed. Understand if we are busy but some sort of update would be appreciated.

2 de fevereiro de 2021
Avaliação não solicitada
logotipo da Chowbus

Resposta da Chowbus

Hi Micheal, we are so sorry to hear that you haven’t been able to reach us. We appreciate your patience. Are you able to share more information with sharon.wu@chowbus.com? She would be able to help you out.

Avaliado com 1 de um total de 5 estrelas

Absolutely disappointing

Absolutely disappointing delivering services. Doesn't matter if they have great food choices on the app if they can't deliver them to your door. I waited for more than 2 hours for my food to deliver in Chicago. That didn't happen once, it happened quite often and I live in the South Loop area which is ironic that no one is delivering food in a big city. I am moving to Uber Eats and other alternative options, this is the worst food delivering app/service in 2020/2021.

25 de dezembro de 2020
Avaliação não solicitada
logotipo da Chowbus

Resposta da Chowbus

Hi,

Sorry to hear your delivery is late. Sometimes factors such as weather or traffic can slow us down. If your order isn’t on time, we will typically compensate you. You can also reach out to our customer care specialists inside the app and they should be able to help you out. Are you willing to provide hello@chowbus.com with more information so that we can investigate?

Avaliado com 5 de um total de 5 estrelas

lots of great food options in Toronto…

lots of great food options in Toronto and the delivery rates are fair and transparent. Also, it's such a saving for me to subscribe to Chowbus plus so that I save a ton on the delivery cost, which could be 20+ dollars with other platforms.

Love the customer service folks who helped me patiently. Will recommend more to my friends.

9 de dezembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dishonest company

This is a very dishonest company. I ordered and had a coupon code which was successfully applied. Upon paying, my credit card was charged for the full amount. I immediately emailed hello at chowbus.com on 11/22/2020 and received no response. I then chatted with Jonas Jias via "intercom" on their chat site and he absolutely refused to refund the $5 to me. I was supposed to get $5 off my first 3 orders. I was also about to place another big order, but they have lost my business and I am complaining about their company. They do not deserve anyone's business if they are going to be this dishonest. Do not think that their app works at all.

24 de novembro de 2020
Avaliação não solicitada

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