The customer service was super quick and my products delivered super quick too! An item was missing and after I emailed them they replied immediately and didn’t question me or make me jump through hoo... Ver mais
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Veja o que dizem as avaliações
This vibrator is amazing! I have only ever been able to have a G Spot orgasm using my hands, and have only ever orgasmed from clitoral stimulation with a partner. I bought this bad boy and my partner... Ver mais
A empresa respondeu
The delivery took place on the same day it told me with no issues. I tried 3 of the products I ordered, the throat stroker, the creampie thing, and the KY lube. The KY Lube was gel-like and overall wa... Ver mais
My wife and I went into cirillas on our night out Friday... female employee greeted us and was kind but the man eye balled us the whole time like we were thieves! Both followed us around acting like... Ver mais
Detalhes da empresa
Escrito pela empresa
For more than 30 years, Cirilla's has been a trusted destination for adult sex toys, vibrators, lingerie, intimate wellness products, men's sex toys, couples' toys, lubricants, BDSM gear, romance essentials, and bachelorette party supplies. Since opening our doors in 1992, we've helped millions of customers discover products that inspire confidence, intimacy, and fun in a welcoming, judgment-free shopping environment. Whether you're shopping for your first vibrator, upgrading your favorite couples' toy, searching for premium lingerie, or planning the perfect bachelorette party, Cirilla's offers an extensive selection of top brands and innovative products for every experience level. Our knowledgeable team is committed to providing discreet, friendly service and helping you find products that fit your needs and comfort level. Browse thousands of products online, including vibrators, dildos, male masturbators, anal toys, bondage accessories, lubricants, massage oils, lingerie, hosiery, costumes, romantic gifts, and party favors. With convenient online shopping, 100% discreet shipping, and free shipping on orders of $59 or more, it's never been easier to shop with confidence from the privacy of your home. Prefer to shop in person? Visit one of our retail locations to explore our carefully curated selection of adult products and intimate apparel in a clean, comfortable, and welcoming environment. At Cirilla's, we believe intimacy should be celebrated. That's why we're dedicated to offering quality products, exceptional customer service, competitive prices, and a shopping experience built on privacy, respect, and education. Discover why Cirilla's has been helping customers spice up their love lives since 1992.
Informações de contato
4741 Central St Suite 127, 64112, Kansas City, Estados Unidos
- 1-877-599-2181
- info@cirillas.com
- www.cirillas.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My package arrived in a timely manner…
My package arrived in a timely manner and I loved all the products
Awesome ..great timing great product.
Awesome ..great timing great product.. world highly recommend store and product
canceled the order
canceled the order for no reason, made a refund, but the money did not come, does not help in solving the problem and finding money

Resposta da Cirilla's
Fast and easy ordering
Fast and easy ordering, fast delivery, all was great. The wife really loves the tiny 5” suction cup dildo. We play “dildo on the shelf” I put it in different spots, and she takes pictures and sends it to her friends.
The fu** me or fu** you blindfold was a great addition to our sec life.
great product im just a little sad that…
great product im just a little sad that shipping took longer this time an the store is quite close.
One of the candy pouches was open and…
One of the candy pouches was open and the candy spilled out. The lube's paper box had a cut on it. Otherwise, satisfied with the products and the prices for them.
So pleased with how fast the got our…
So pleased with how fast the got our stuff to us

Resposta da Cirilla's
Great price
Great price, shipped fast, packages well, product is great so far. Thanks again

Resposta da Cirilla's

Resposta da Cirilla's
Mis/non-delivered item, out $130
Ordered something online, found out after it disappeared that they use uninsured shipping.
Since the carrier reported it delivered, I'm out $130 even though it never showed up.
Contacting customer service told me to take the issue up with the mail carrier, who won't do anything because it's uninsured.
Would not use store again.
[edit] Customer service told me to take up problems with shipper, they did not "work with me".

Resposta da Cirilla's

Resposta da Cirilla's
I placed an order for two items
I placed an order for two items. I was later emailed that the order “could not be processed” and that a refund had been issued. I twice (3X?) contacted customer service to see if it was a payment issue (I assumed not since a refund was issued) or if one or both items were out of stock. I just kept getting the same response - could not be processed, order canceled, refund issued. I realize credit card companies sometimes intervene in adult purchases, but again I assume that didn’t happen in my case since a refund was issued. All I wanted to do was get one of the items (if both were not out of stock), or choose a different color, or whatever. However it’s impossible for me to order if I don’t know what “unable to process means.” I don’t want to order again just to have it canceled again. I also tried to contact my local store at the intersection of Post Rd and Washington St but no one ever answered the phone - I was just trying to see if the store had either item in stock. The website says they are open, so why don’t they answer their phone? Just a negative experience. I just wanted to buy a couple of products, why is it so difficult?

Resposta da Cirilla's
amazing product and shipping was fast
Receive a detected product in the mail…
Receive a detected product in the mail got in touch with customer service thru email the next day a new product was being shipped out to me arrived 3 days later and also got to keep the defected product as well
One of the items I purchased does not…
One of the items I purchased does not work and no way to return it. Very dissatisfied

Resposta da Cirilla's
fast service
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