10th Aug 24, ride from Terminal 5, Heathrow, couple with two small bags, to Thames Ditton, Surrey. 10pm pick up, 25% cheaper than competitors. Collection on time, large & clean car. Helpful driver. No... Ver mais
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Veja o que dizem as avaliações
Really poor service. Driver couldn’t find my home location making me late for my appointment. He used his phone whilst driving. Then when the return journey was confirmed the app stated the driver wou... Ver mais
Elderly mother booked a ride from hospital to home. Was advised didn’t take cash after pick up and driver took her to a cash point where had to withdraw cash plus pay 2% charge ( probably pocketed by... Ver mais
A empresa respondeu
After being diverted from Heathrow to Gatwick due to the substation fire, the driver travelled from one airport to the other, waited a further two hours for me at Gatwick due to the delay in getting m... Ver mais
Detalhes da empresa
- Táxi
- também em
- Serviço de transportes
Sobre Clocktower Cars UK
Escrito pela empresa
Clocktower Cars, established for 15 years are market leaders when it comes to transporting people or packages. Facilitated with market-leading dispatch system Cordic, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell borough and surrounding areas. If you looking for a taxi near me, Clocktower Cars can supply any type of vehicle to suit your requirements being from a saloon to a vehicle to accommodate up to 8 passengers with luggage. Our drivers and vehicles are fully vetted and inspected to ensure you receive the best of service.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.
Informações de contato
Epsom Clock Tower, High St, KT19 8BA, Epsom, Reino Unido
- +44 1372 747747
- info@clocktowercarsuk.com
- www.clocktowercarsuk.com
3,2
Bom
894 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome driver
Awesome driver…took a slightly different to expected…thank you for being available to take us home
24 de fevereiro de 2024
Avaliação não solicitada
Comfortable
Comfortable, easy-going, and great conversation.
24 de fevereiro de 2024
Avaliação não solicitada
Our car came quickly
Our car came quickly. Good service. Good price.
24 de fevereiro de 2024
Avaliação não solicitada
Very good driver
Very courteous driver. Excellent driving and nice vehicle.
24 de fevereiro de 2024
Avaliação não solicitada
Good as ever.
23 de fevereiro de 2024
Avaliação não solicitada
Brilliant service again
Brilliant service again, on time. Driver is excellent. Will definitely use it again.
23 de fevereiro de 2024
Avaliação não solicitada
Journey good
Journey good, bit disappointed that there was no card reader so had to do a bank transfer.
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da Clocktower Cars UK
Hi Flavia,
We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.
We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.
Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.
Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.
We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.
Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.
Kind regards,
**Epsom & Ewell Cars Ltd**
The driver is always polite
The driver is always polite, he drives safely and cares about his clients.
23 de fevereiro de 2024
Avaliação não solicitada
Very friendly and helpful
23 de fevereiro de 2024
Avaliação não solicitada
Really nice guy
Really nice guy. Its always a pleasant and relaxing drive. I have driven with him a few times now and he has always been courteous and polite. I only wish I was a wealthy man so I could give him deserving tips but who knows......maybe one day I will.
23 de fevereiro de 2024
Avaliação não solicitada
Rubbish wait time
Me and my grandma booked 3 hours in advance and they didn’t show up so we phoned them and they told us that our cab wouldn’t be there for another half hour so we walked instead. Never using them again
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da Clocktower Cars UK
Hi Dylan,
We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.
We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.
Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.
Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.
We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.
Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.
Kind regards,
**Epsom & Ewell Cars Ltd**
Very prompt
Very prompt, very personable and efficient.
23 de fevereiro de 2024
Avaliação não solicitada
He was on his phone from when he picked…
He was on his phone from when he picked me up to her he dropped me off to his other wife or girlfriend not sure
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da Clocktower Cars UK
Hi Barry,
We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.
We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.
Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.
Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.
We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.
Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.
Kind regards,
**Epsom & Ewell Cars Ltd**
Perfect
Perfect: polite, great coms, easy pick-up, quick drive home - would recommend.
22 de fevereiro de 2024
Avaliação não solicitada
Very helpful safe journey there
Very helpful safe journey there. Excellent.
23 de fevereiro de 2024
Avaliação não solicitada
Great customer service
23 de fevereiro de 2024
Avaliação não solicitada
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