The goods haven't arrived, some were on back order, so fair enough, but there has been no response to emailed queries on likely delivery. Update, looks like I'm not getting the replies, not in spam... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
How can you ask for a review when I've not got the pre ordered product I purchased. Not even a shipping confirmation or proper expected delivery time not just "Mid Jan" which has well and truly pa... Ver mais
A empresa respondeu
As per your delivery was fast and correct. Given the problems of k3 aspire batteries i can't seem to see a similar pen type on your site clearly. I don't want a disposal type or one that sends clouds... Ver mais
I’ve used Cloudstix a long time now buying everything from flavours to ecig hardware and have never had an issue. Their prices are competitive and even on the cheapest delivery option, items are recei... Ver mais
Detalhes da empresa
Sobre Cloudstix
Escrito pela empresa
Cloudstix is a brand formed in 2013 by vapers for vapers having become frustrated by either the unrealistic high prices from some vendors or the non genuine low ticket items supplied by others.
We want to make sure that our customers get access to quit smoking / lifestyle changing products at ultimate cost effective prices.
Our company has grown considerably over the years and in addition to our online website we also have 4 highstreet stores & a vast number of resellers offering our products throughout the UK.
We also have several exclusive E Liquid brands sold through our platform that have gone on to be high sought after in the UK & across Europe.
With Cloudstix dedicated customer service team you are without doubt in the best hands possible.
We want to make sure that our customers get access to quit smoking / lifestyle changing products at ultimate cost effective prices.
Our company has grown considerably over the years and in addition to our online website we also have 4 highstreet stores & a vast number of resellers offering our products throughout the UK.
We also have several exclusive E Liquid brands sold through our platform that have gone on to be high sought after in the UK & across Europe.
With Cloudstix dedicated customer service team you are without doubt in the best hands possible.
Informações de contato
715 Ormskirk Road, WN58AQ, Wigan, Reino Unido
- 03338805431
- admin@cloudstix.com
- www.cloudstix.com
4,5
Excelente
4 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always excellent reliable service
Always excellent reliable service, I never use anyone else.I've used them for about 9 years, firstly in a local Cloudstix store but since they refused to stock my particular product choice I went direct to using the parent company on line.
13 de outubro de 2022
Happy Returning Customer
Second order from cloudstix, just as happy as I was last time. Excellent service from and excellent company. Cannot fault them, I will be returning
7 de outubro de 2022
Excellent customer support and service
Excellent customer support and service, DPD unfortunately let us all down but cloudstix were very helpful and responsive, plus the extra touch of sweets, when I opened package was really really nice, thank you and I’d definitely recommend 🌟🌟🌟🌟🌟
4 de outubro de 2022
Very good service thanks
27 de setembro de 2022
ordered 4am saturday recieved package…
ordered 4am saturday recieved package in post Tuesday you cant get service like that anywhere else the best out there
10 de setembro de 2022
Rba deck
The mulus rba comes in three parts the part that holds liquid the deck and air flow control,unscrew the air flow sobyou can screw the deck onto the build deck easy to build good flavor highly recommended.
8 de setembro de 2022
Easy to order
Easy to order. fast delivery happy about the service
25 de agosto de 2022
Avaliação não solicitada
Really happy with item purchased
Really happy with item purchased, super speedy delivery even received sweeties with order. Would recommend this company 100%.
15 de agosto de 2022
Quick delivery
5 de agosto de 2022
Excellent service as always
Excellent service as always, staff went the extra mile to ensure delivery was on time during heatwave and postal services not running
Thanks to all
1 de agosto de 2022
Site easy to navigate
Site easy to navigate, items delivered within days to the Western Isles. Very happy customer
26 de julho de 2022
Arrived quite quick and equipment…
Arrived quite quick and equipment ordered is excellent as always 👌
25 de julho de 2022
Calls are answered pretty quickly…
Calls are answered pretty quickly Orders are delivered in time as they Promise. Damages are solved in a very good manner. Would definitely recommend them for any vape products.
8 de junho de 2022
Great offer and products
Great offer and products, but so difficult to pay. Only with credit secure card - it would be very helpful if one could also pay by bank-debit or by bank transfer.
7 de junho de 2022
Resposta da Cloudstix
Hi, thanks for the review which i am hoping you will view us more favourable once we explain.
Cloudstix have been operating since 2011 and had many years of offering PayPal as a payment option.
Last year PayPal decided to remove their services from the vape industry as a whole and so this decision was taken away from us.
Paypal does still run on some vape websites, the ins and outs of this we cannot get into without getting people in trouble but i hope now you understand if we could offer PayPal then we would.
Just Excellent with great customer service
I'm fairly new to vaping and i found plenty of websites offering E Liquids and accessories I gave Cloudstix a go over others I'd found a couple of orders so far and they have not let me down, excellent prices and quality merchandise
6 de junho de 2022
Avaliação não solicitada
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