Co-wheels has put a car near me and I am so happy. We used to be regular users of Zipcar and then they closed. I have had some difficulty parking due to bikes being parked in the car bay (grrr) and th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Co-wheels has put a car near me and I am so happy. We used to be regular users of Zipcar and then they closed. I have had some difficulty parking due to bikes being parked in the car bay (grrr) and th... Ver mais
A empresa respondeu
Incredible that a car-sharing company expects to acquire customers with an app this broken. The account creation process is blocked entirely by an absurd password requirement asking for at least 16 ch... Ver mais
A empresa respondeu
I unfortunately do not remember the agent's name, however, she was extremely supportive and thorough with my request to change my login email address. She made the whole process seamless...honestly, m... Ver mais
A empresa respondeu
I had Co-Wheels account initially in Glasgow, and closed it when I moved to London. Now that there are more cars in London, I have opened an account here and have been really pleased with the services... Ver mais
A empresa respondeu
Co Wheels is an innovative social enterprise offering ‘pay-as-you-go ’ car hire with cars parked in convenient locations close to where people live and work. Members can make use of car club vehicles as and when they need them, without any of the costs of private car ownership. We have more than 600 vehicles - cars, estates, seven seaters and vans - in over 50 locations across the UK from the Scottish islands down to the south coast, including Glasgow, Dundee, Newcastle, Birmingham, Salford, Oxford and Bristol. You can rent by the hour or day, sign up online and then you can book vehicles on our website or via our smartphone App from just £5.50 an hour.
7-15 Pink Lane, NE1 5DW, Newcastle upon Tyne, Reino Unido
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Resposta da Co Wheels Car Club
Co Wheels is a great service and has really great communication skills. They always answer queries and can also be talked to by phone.

Resposta da Co Wheels Car Club
Always someone helpful on email or the phone if you've got a problem.

Resposta da Co Wheels Car Club
I gave Co-Wheels a try and was very impressed.
I had issues with other users not re-fuelling the car we were using but I would recommend that people give Co-Wheels a try.
The 'after care' from all of the staff has been positive and very helpful when I have had queries. Thank you.

Resposta da Co Wheels Car Club
The customer service is excellent but it’s frustrating that the annual licence recheck only becomes an issue when I make a booking. It would be better if I was notified ahead of time so that I can get it done before I need to make a booking

Resposta da Co Wheels Car Club
We've opened an account with Co Wheels, but never had an opportunity to use it. Their customer service is amazing - they are always available, understanding and helpful. Once we had a chance to use it, I'll update my review.

Resposta da Co Wheels Car Club
I was impressed that the team responded to my request (to expedite the annual check of my driving licence) outside normal office hours.

Resposta da Co Wheels Car Club
Dealt with Aaron about my membership. Quick, efficient, clear, helpful. What more could I want?

Resposta da Co Wheels Car Club
I have used co-wheels for a few years now and I have been very happy with the car's and found it very easy to access the car's and availability for them. I'm sorry to leave now but I have a new car with insurance with replacement if anything happens whilst it gets repaired or replaced. But I would like to return in the future if I need to, so thanks for letting me a member of your car club.

Resposta da Co Wheels Car Club
Jordan, their staff is an amazing person. He helped me to get the app sorted out and I love using co wheels. Thanks

Resposta da Co Wheels Car Club
5 star service by Common Wheels today and a special mention to Gareth who very quickly and efficiently resolved my issue. Super service.

Resposta da Co Wheels Car Club
Recently used the electric MG5 from Bethesda, it was the best driving experience I've ever had. Beautifully smooth, comfortable and powerful too. Enough space to move my girlfriend and all of her stuff out of her uni house and enough range to get us all the way to her grandparents' in South Wales! I've just used their customer support chat, and while the genAI robot is pretty dumb, it did quickly ask me if I wanted to speak to a human. After waiting only a few seconds I was connected with Gareth and he actioned my request immediately. Will be using again.

Resposta da Co Wheels Car Club
Been with co-wheels years now - the best bunch of people doing great things to help people stay mobile, green & lean!
Love ya bye x

Resposta da Co Wheels Car Club
I've been a member of CoWheels for several years, and it has been great for helping me not need to own a car. It's had some teething issues, but they are always at the end of a phone and happy to help, and thankfully it all seems to run smoothly now. Thanks

Resposta da Co Wheels Car Club
There was an issue with the car I originally booked but Zoe was so quick to help me. She was so friendly over the phone.
I later discovered an issue with the mileage cost and Kyle was super quick to respond and resolve the issue for me.
I am so grateful for their help! I have confidence in this company and will definitely recommend to my friends and family!

Resposta da Co Wheels Car Club
Customer service team is always very helpful and efficient. Cars are well-located, in good condition and pricing is fair.

Resposta da Co Wheels Car Club
Very responsive to queries and ensure the whole process has the customer in mind.

Resposta da Co Wheels Car Club
I raised an issue upon new account application and the customer service staff referred to Marketing team - Gareth who sorted out the issue promptly with clear feedback.
Excellent and Efficient Service team indeed👍

Resposta da Co Wheels Car Club
Customer service replied really quickly with great info. Really hope a branch opens in Carlisle so I can use this scheme!

Resposta da Co Wheels Car Club
I had a query that I couldn't sort out for one of our Pool Car Users but the help desk were able to resolve it almost immediately. Excellent Service. Thankyou

Resposta da Co Wheels Car Club
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