Coda Music Avaliações 4.474

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have bought from Coda since 1998 and have always had a good retail experience and great purchases. Recent purchase arrived next working day and was a fair price, Coda staff are very helpful and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Coda Music was incredibly helpful with all my questions regarding my recent purchase. Very impressed with the quick handling! The item was at my door in Norway one week after I paid. The guitar was... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service over email and timely dispatch. I received the guitar in Australia, set up out of the case was fantastic and the double boxing and packaging was superb. My first time purchasing a guitar... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great shop friendly staff no pressure while looking around excellent customer service special mention for Kelvin who went above and beyond to help me.Really pleased with my guitar nicely set up all I... Ver mais

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I paid for a guitar (Gretsch G6636T-RF)…

I paid for a guitar (Gretsch G6636T-RF) and later I got the message it couldn’t be delivered because it had a bad neck. The problem for me was that my money was locked for 4 days. I know this is a standard procedure but I would really appreciate if the quality check was made before payment is done. As a customer I feel that this is all your fault but I get no compensation, despite the fact that I wasn’t able to use my money elsewhere.

16 de março de 2026
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Resposta de Coda Music

Hi. Thanks for writing the review. You ordered the guitar on our website, that same day it went to our technician to be fully setup and checked over prior to dispatch. It was identified as having a severe twist in the neck, and we decided to return it to the manufacturer. It is unfortunate, but we are not the kind of store that will simply ship a guitar we are not happy with. We emailed you that same day and asked if you would like to wait for a replacement or have a full refund. You replied asking for the refund, which we processed, but as you say, banks take 3-5 days to return money. We dont agree with this, but there is nothing that can be done, it is totally down to the banks.
It would not be practical to fully setup every guitar before they have been ordered I'm afraid, we do check them over when they are delivered, but they dont go to the technician until the order has been placed.
Sorry we couldn't supply you a guitar on this occasion.

Avaliado com 5 de um total de 5 estrelas

Gretsch 6120 Brian Setzer 2004 used guitar

I have bought from Coda since 1998 and have always had a good retail experience and great purchases.

Recent purchase arrived next working day and was a fair price, Coda staff are very helpful and the guitar was set up which was a bonus.

Many tahnks I will use Coda again.

15 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Thank you Coda Music!

Coda Music was incredibly helpful with all my questions regarding my recent purchase. Very impressed with the quick handling! The item was at my door in Norway one week after I paid.

The guitar was set up and in excellent condition. I love it! Thank you so much, Coda Music.

3 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Very Happy

Great service over email and timely dispatch. I received the guitar in Australia, set up out of the case was fantastic and the double boxing and packaging was superb. My first time purchasing a guitar OS and its been positive.

2 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Proper Guitar Shop!

Great service and customer contact by Mark. Fast delivery. Nice used pedals. Good value. Been using CODA for nearly 20 years. 👌

27 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great range of guitars

Great range of guitars, and got the guitars i wanted,friendly staff no pressure or judgement they just let me get on with it and a decent trade in on my guitars,i would definately recommend this store if you want to purchase new or secondhand. However i did end up ordering another guitar that i had seen in the shop the next day from them which was'nt in the plan at all.

27 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Quality service

Great service ... bought guitar and delivered well packed by DHL within a few days. Best price and was as described .. and good to know its been checked. Used the deposit route first and finalised purchased within a few days

20 de fevereiro de 2026

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