Coffeelink Avaliações 

6.785
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I buy green beans every month and roast them myself. There is also a brewing guide you can download to help you get the optimum cup of coffee from your brewing preference. Also, the spiced Chai t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

have been using subscription service for about 6 months and find the process very easy. Its also easy to skip or move an order. As coffee prices have been moving a lot recently I have found the fixed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Such a wonderful range of coffees. Although I have my regular morning choice, a soft Columbian bean, I like to try one of the many coffee beans that are available and have never been disappointed. The... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Torrefação de Café
  2. Venda de Café
  3. Atacadista de Café
  4. Loja de Balcões
  5. Espresso Bar

Escrito pela empresa

Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 81% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(6.785)

303 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Just brilliant!

My regular order arrives in good time. If I need to change frequency it's easy and I can also change the coffee I order. Great service!

16 de junho de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Avaliado com 5 de um total de 5 estrelas

Dont delay, order today!

Excellent fast service and 3 incredible coffee blends. Im afraid you have a other loyal customer 😀

16 de junho de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Avaliado com 5 de um total de 5 estrelas

Coffee Subscription.

I have a subscription and always receive plenty of warning that my next delivery is due. The coffee is excellent.

14 de junho de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Avaliado com 4 de um total de 5 estrelas

Good coffee

Good coffee.
Cannot switch the subscribed bean to something else, it only allows cancel and re-subscribe (or if I am on the wrong page?)

1 de junho de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello,

We apologise for the inconvenience you have experienced. Thank you for bringing this to our attention; we will pass your feedback on to our development team for review.

In the meantime, if you would like to make any changes to your subscription or require any assistance, please feel free to email us at info@coffeelink.com, and we will be happy to help.

Thank you.

Avaliado com 2 de um total de 5 estrelas

I did not get my first time buyer…

I did not get my first time buyer discount. Not happy.

29 de maio de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello, we apologise for the inconvenience regarding the discount.
Please contact us on info@coffeelink.com and we will be happy to assist regarding this issue.
Once again, sincere apologies for the inconvenience.
Thank you.

Avaliado com 4 de um total de 5 estrelas

Good coffee. But Customer service can be a bit flaky at times

I ordered a one-off item to be added to my subscription to avoid additional shipping cost. When it turned up without it, customer services apologised, but no offer to ship free, and no reply to my request whether it could be shipped free (given it wasn't my error). Maybe they were a bit stretched after the bank holiday.

28 de maio de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello, we apologise to hear that the follow up was not done.
Please contact us on info@coffeelink.com and we will be happy to assist you.
Once again, sincere apologies for the inconvenience.
Thank you.

Avaliado com 4 de um total de 5 estrelas

Great choice

Great choice, excellent delivery , great coffee.

31 de maio de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Avaliado com 5 de um total de 5 estrelas

Fabulous coffee

Fabulous coffee, (I am a coffee snob) also great prices and ethical. Signed up for monthly delivery and they are super helpful abd flexible, allowing me to choose my favourite coffee, swith between decaf and caffeinated.
Totally recommend

27 de maio de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Avaliado com 2 de um total de 5 estrelas

Very difficult to cancel a subscription

Very difficult to cancel a subscription

30 de maio de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello, we apologise we are have issue when cancelling a subscription.
Please contact us on info@coffeelink.com and we will be happy to assist you resolve your issue.
Once again, sincere apologies for the inconvenience.
Thank you.

Avaliado com 5 de um total de 5 estrelas

Ordering online was easy.

Ordering online was easy and the supplier communication was timely. Excellent delivery service from the Post Office.

29 de maio de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Avaliado com 5 de um total de 5 estrelas

Outstanding coffee

I signed up for a subscription about a year ago that sends me two 1kg bags of coffee every month. The coffees are always different, and somehow the ones I end up loving most are the ones I would never have picked.

They choose the coffee. They roast it. They send it. I drink it. ☕️☕️☕️

Outstanding coffee, excellent service. Highly recommended.

25 de maio de 2026
logotipo da Coffeelink

Resposta da Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

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