The hotel was good and the person who advised us on walks was keen and knowledgeable. We could have benefited from something to bring collett’s travellers together such as a welcome drink. There was a... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The hotel was good and the person who advised us on walks was keen and knowledgeable. We could have benefited from something to bring collett’s travellers together such as a welcome drink. There was a... Ver mais
A empresa respondeu
The company were really knowledgeable about the area and very helpful with advice before we went. The hotel they recommended, the SportHotel Panorama was the best we have ever stayed in. The rep was e... Ver mais
A empresa respondeu
The experience was as wonderful as always! Penny & Henry, the hosts were absolutely amazing in every way. All the walking routes were planned thoroughly and were so beautiful. The breakfasts & packe... Ver mais
A empresa respondeu
The hotel was lovely with great food, but the value added by Collett's mountain guide is what made the trip great. Her advice on the hike, how to get there, and the written and map directions were ex... Ver mais
A empresa respondeu
Collett's Mountain Holidays, your gateway to unparalleled walking & skiing adventures in Europe’s finest landscapes.
First Floor Hornbeam Unit, Funstons Commercial Centre, Arkesden Road, CB11 4QU, Saffron Walden, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Collett's Mountain Holidays
Great communications from start to finish. Whole holiday very well thought out by Collettes. Would definitely recommend this company.

Resposta da Collett's Mountain Holidays
We’ve already submitted a thorough survey and a letter to Dee. We liked the route. The hotels were well selected. The breakfasts were fabulous and the dinners filling. That said, the package of materials we received failed on many counts. The French map was the wrong scale. The daily maps were put canid focus. The directions were often incomprehensible. And the apps were frustrating with the first one non functional and the second one incorrect or incomplete in many ways.

Resposta da Collett's Mountain Holidays
Excellent walks with a very knowledgeable guide. The hotel was very basic with indifferent service. A beautiful area with many pretty villages. We would like to go back but not to the same accommodation.

Resposta da Collett's Mountain Holidays
Good communication throughout the process, excellent accommodation and good walks, guided by the app

Resposta da Collett's Mountain Holidays

Resposta da Collett's Mountain Holidays
Agri Turismo Al Rigo is a wonderful place in a wonderful setting
There is always hot water even when everyone else is showering. The staff and the Collett's guide, Tao were excellent and the walks well judged and the transport when required was just the job.

Resposta da Collett's Mountain Holidays
Overall excellent holiday. Tea and coffee making facilities in bedroom would help

Resposta da Collett's Mountain Holidays

Resposta da Collett's Mountain Holidays
The ski guide was very considerate of my own, and the group's skiing ability, and gave clear instructions, ensuring that this was enjoyable for all.
The restaurants,food, and accommodation were excellent.

Resposta da Collett's Mountain Holidays
Alex our guide made our 6 day ski safari the best. He coordinated all the transportation and sleeping accommodations plus he was fun to ski with in less than ideal snow conditions. He was able to laugh and smile with 8 strangers with varying ski abilities and personalities.

Resposta da Collett's Mountain Holidays
The hotel was fabulous and the transfers worked perfectly. What's not to like. The booking process was also very easy and the portal was good.

Resposta da Collett's Mountain Holidays
The Dolomites are purely magical, but the way this trip was put together made it truly legendary. Between the jagged limestone peaks and the lush alpine meadows, the views were constant 'pinch-me' moments.
The Heart of the Trip: Hotel Posta Zirm
I have to give a special shout-out to our stay at Hotel Posta Zirm. It wasn't just a hotel; it felt like coming home. The owner is an absolute force of nature—by the second day, she feels like everyone’s best friend and makes the entire atmosphere so welcoming.
The Food: Every meal was a culinary highlight—truly delicious and authentic.
The Spa: After a long day of hiking, the first-class spa was exactly what we needed to recharge.
If you're heading to the Dolomites, this is the only way to do it!

Resposta da Collett's Mountain Holidays
My first trip with this company. Excellent service, great locations and clear and concise information.
Ski safari in the Dolomites, just a great experience!

Resposta da Collett's Mountain Holidays
I am not sure where to start. Our Guide was very knowledgeable , personable and engaging. The food was very very good, espeacially the first and last night. The skiing was good. I had an all around wonderful time.

Resposta da Collett's Mountain Holidays
Brilliant experience. Avge 40km skiing a day. Spectacular scenery, good company, excellent guide.

Resposta da Collett's Mountain Holidays
Hotel was very comfortable with helpful and friendly staff, a fantastic wellness centre and delicious dinners but the offer of guided snow shoeing was overpromised. Large groups of 20+ with just one guide on some days. Guide didn't wait for everyone and set off at some pace.

Resposta da Collett's Mountain Holidays
Since Brexit, the skiing side of Collett’s has diminished. They are no longer allowed to provide ski guides and for this holiday, our third, we did not even have a ski rep in resort or meet and greet at the airport. We missed the convivial pre-dinner drinks sessions provided in the past. On the plus side, transport is provided to and from the resorts (Arabba and Corvara) as well as a comprehensive self-guided ski programme for the week, but unless you are uber-confident with piste maps, this is no substitute for a proper personal guide or ‘group’ holiday. (For solos, couples or small groups of differing ski abilities, we would now recommend Ski Tracks, (Ski Club of GB), Club Med and/or Nielsen , although not sure latter caters for over 60s). The end of the holiday was particularly stressful. We were not told in explicit terms where to meet the coach for our departure and were left relying on other customers telling us pick up was at their hotel. I broke my wrist on the penultimate day and was in plaster and could not carry my own case/kit. The coach driver was very helpful when coach arrived, but it was a hundred yards or so down an icy road and we found the other Brits rude and pushing us out of the way to get on the coach first. (Not the type of person we’ve encountered with Collett’s in the past). We felt it was all a bit DIY and although we loved our apartment (Residenza Angelika) and the fabulous wellness centre there (included at no extra cost), we won’t be booking next year’s ski holiday through Collett’s. A shame, but the previous excellent customer interface has totally disappeared. Corvara remains a lovely, friendly, unpretentious resort in the heart of the spectacular Dolomites. It was busy this year due to the Olympics in nearby Cortina and ‘Carnivale’ starting on the Thursday and the Sella Ronda can be manic, but we found an abundance of quieter runs and no real queueing for lifts. An intermediates’ resort. Very few black runs.

Resposta da Collett's Mountain Holidays
A fabulous weeķs Skiing in Corvara, Colletts ski plan worked well packed with useful information, accommodation, and meals were first class, highly recommended

Resposta da Collett's Mountain Holidays
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.