ComFort Tours Cracow Avaliações 

48
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We werden opgehaald door een klein busje en zijn met een groep naar Auschwitz I gereden. Daar hebben wij een rondleiding over het kamp/museum gekregen door een prettige guide die veel informatie verte... Ver mais

Avaliado com 5 de um total de 5 estrelas

Chauffeur , Damian Fort , was netjes op tijd en bleek ook een goede gids mbt de omgeving waar we reden. Wat betreft de excursie zelf in de zoutmijnen : zeker een aanrader! Ongelofelijke bouwwerken ,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So easy! I'm the laziest tourist and when I'm away, I like others to organise me. I booked a tour to Auschwitz with them, paid online, was emailed confirmation, was messaged on whatsapp (by Olek) th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

AVOID THIS TOUR OPERATOR AT ALL COSTS!!!!!Booked a trip to auschwitz and birkenau in February for June 1st 2026, received a whatsapp at 15:42 the day before the tour saying there are no tickets availa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens
  2. Provedor de excursões culturais
  3. Serviço de transportes

Escrito pela empresa

ComFort Tours Cracow We are a family company named Fort Our company has been created by young people who chose the tourism services as their way of life. That is why we do it with passion and engagement. Due to the preferences of our tourists, we specialize in organizing trips to the Auschwitz Birkenau Museum and the Wieliczka Salt Mine. Why choose us? Reasonable prices Good price / quality ratio Quality We care about Yours opinion Quick and easy reservation We use Bokun Software a TripAdvisor Company We speak in six languages We cooperate with best guides Comfortable transportation Modern cars and pick up from Yours address


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

48 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 40% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(48)

37 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Damien Fort the owner of this company…

Damien Fort the owner of this company picked us up on time at 8:30am. We collected the other passengers and went direct to the salt mines. We had tickets for a 10:30am tour, but managed to get in on the 9:30am tour.
Our guide was excellent.
Damien was waiting when we came out and took us directly back to where we wanted to be.
My only problem, which I spoke to him about was no message the night before to confirm times, he says he will start doing that in future. We booked through booking.com, but it would have been better to book direct. Booking com do not provide his phone number and says times will be confirmed, he didn't know that, but says he will confirm in future. Thanks Damien

15 de maio de 2025
Avaliação não solicitada
logotipo da ComFort Tours Cracow

Resposta da ComFort Tours Cracow

Thank you David ❤️

Avaliado com 5 de um total de 5 estrelas

I recently went on a trip to Auchwitz…

I recently went on a trip to Auchwitz with this company. Knowing how long the queues can be there, I booked the trip 3 months in advance. It was a bullseye. I got great service from them and their driver. Clear information and easy contact via WhatsApp. Everything on time, very professional. I can recommend them wholeheartedly!!

13 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is a scam company

This is a scam company. Tried to scam me and my wife out of £500 for an Auschwitz tour. Sent us very horrible messages after agreeing on the phone to a refund. Luckily our credit card company has taken our side on this one due to the evidence we have. I am friends with 100s of polish men in Yorkshire and they will be giving this man a very hard time in krakow over his actions. We will make sure he is shown to be the fraud that he is

18 de abril de 2025
Avaliação não solicitada
logotipo da ComFort Tours Cracow

Resposta da ComFort Tours Cracow

With all due respect but this tourist is misrepresenting the truth and he is doing it on purpose, he called me half an hour after the departure of the tour that he was waiting outside the hotel. I told him that the driver was already on the Motorway and there was no possibility of turning back.
The pick-up time is between 6:30 and 8:00 a.m., he decided to call at 7:30 a.m, while the departure was at 7:00 a.m. He calls me a scammer, writes strange messages. He thinks I want to cheat him of €500. He is some kind of frustrated person.

Avaliado com 2 de um total de 5 estrelas

This company is not a tour company

This company is not a tour company. They "dynamically package" a tour, which means they get you to the attraction and then buy tickets for you whilst you wait. They then return you to your hotel.

We visited Auschwitz and paid for a guide but didn't get one (because it was busy apparently) so they provided a guide book. We also had to go around in the dark because we were picked up late and had to wait around for them to buy tickets when we arrived.

We also used them for the Salt Mines. Don't bother. Book a ticket online and get a taxi (it's 12 km from the old town). We were picked up in a battered and old taxi and then the driver went to buy us a ticket when we got there, but it was busy and we couldn't get in for an hour and a half. There is nothing else to do there.

The company should not take your money without being able to provide what you pay for.

28 de outubro de 2023
Avaliação não solicitada

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