Comfy Sacks Avaliações 1.269

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They compare their products to leading brands, they are not even close as far as quality is concerned. The foam is lumpy, you cant run and jump on the 5ft sack, even a light adult would hit the floor... Ver mais

Avaliado com 5 de um total de 5 estrelas

The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Informação fornecida por fontes externas variadas

At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very Helpful Support

Reached out because my 7.5ft lounger was seeming a little less fluffy than it originally was. Contacted support to try to buy more stuffing, but they ended up sending me a refill for free. Amazing!

23 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

We Love Comfy Sack!

We got a great product at a fair price! I would choose comfy sack over love sac any day! We had a little issue with the cover having a stain on it and comfy sack replaced it promptly at no additional cost to me. They were super kind and helpful!

26 de janeiro de 2023
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello Patrick!

Thank you for bringing this to our attention! When products come in damaged or dirty we replace those parts for free so we will reach out to you via email to help you get the new cover!

Speak to you soon!

Avaliado com 1 de um total de 5 estrelas

They are the worst when it comes to…

They are the worst when it comes to shipping. Ordered this product at the beginning of the month and just now shipping

10 de janeiro de 2023
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello!

Yes that is very strange, our shipments only take a day or two to ship out when the product is in stock so you should not have received the tracking so late! I will be reaching out via email to assist you further!

Avaliado com 1 de um total de 5 estrelas

BEWARE. Dont buy.

BEWARE. Comfysacks does not offer return shipping. If for any reason during the 30 day return period you want to return the product... too bad. The comfy sack is now 600% larger than it came to you... and you cant really get that monster back in a container to return it. Essentially this means their return policy is worthless.

16 de janeiro de 2023
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello!

Apologies we are a bit confused as we have no record of you trying to contact us for a return. Also, that is not the case either. When it comes to returns you do need to cover return shipping cost as mentioned in our FAQ below, but if the bag has already full expended we have alternative options such as returning just the cover, keeping it for a discount and we can even help you with the issue at hand to avoid a return altogether! You are not out of options just because the bag has expanded.

https://www.comfysacks.com/FAQs.html#faq-13

We will be sending you an email in regards to the issues you are facing so please respond to it when you get the chance!

Avaliado com 4 de um total de 5 estrelas

Customer Service

Customer service was great. I appreciate the communication. I look forward to receiving the 7.5 lounger!

11 de janeiro de 2023
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Resposta da Comfy Sacks

Hello Terri!

Apologies, but that is not the case. Your order has shipped out and a tracking number was generated! It is already on its way to you!

It seems you did not get the tracking detail so I will reach out via email to provide them, speak to you soon!

Avaliado com 5 de um total de 5 estrelas

The professionalism and courteousness…

The professionalism and courteousness of all employees we interacted with. They were out of a particular material we wanted, reacted fast and efficient with offering a similar one and shipped the order within 2 days. Thank you Janice for making this so easy to order and enjoy!

9 de janeiro de 2023
Avaliado com 4 de um total de 5 estrelas

Nice price

I have not sat in it, I’m 74 years old and trouble getting out a regular chair. So it’s for my grandchildren ages 12 thru 18 and they love it. It’s in our theater room and they all want to use at same time! The reason I didn’t give a five star review was I don’t get to use it. If there was room I would buy
another one!

9 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

I was contacted regarding a replacement…

I was contacted regarding a replacement when my order was out of stock and I was given a lot of options. I chose to wait for the item to come in stock and when it did I was still given the item at the sale price. Awesome customer service!

27 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

Happy with Purchase!

I wanted to give this comfy sack some time before I write a review. Overall, it was a very positive experience. I ended up with an underfilled sack, and the company reached out quickly to get me for stuffing! It arrived super fast and I'm definitely pleased!

Their customer service is off the charts and that is hard to find these days!

9 de novembro de 2022
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello!

It sounds like your product is simply under stuffed as it is supposed to provide a lot more support than that!

We provide extra fill for under stuffed bags for free!

I will be reaching out via email to help you with this, speak to you soon!

Avaliado com 5 de um total de 5 estrelas

Ordering was Easy!

Very easy online ordering experience. Was
Notified of Order conformation via email and was given ship date and shipping details with tracking info. Very simple procedure!

6 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

In transit

In transit. Will update on arrival

27 de novembro de 2022
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello!

It seems you did not receive the tracking details we sent your way, your order is on its way and set to arrive on Saturday!

I will contact you via email shortly to provide that for you!

Avaliado com 1 de um total de 5 estrelas

don’t pay for quickship

don’t pay for quickship. it’s been over 7 business days and my order hasn’t even shipped.

28 de novembro de 2022
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello!

We are sorry for the wait on your order, but according to the tracking your order has already shipped and is set to arrive tomorrow... We will reach out to you via email!

Avaliado com 5 de um total de 5 estrelas

Great Quality!

We received our Comfy Sack it was packed well and there was no smell. The product is excellent quality. My husband reviewed a YouTube video before we used it. We let it sit and fully fill with air for a couple of days. My grandkids LOVE IT! We are extremely happy. Customer service was great too.

6 de novembro de 2022
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello Annette! The tracking details were sent to you last night and it seems you did not receive it. I will have that resent to you ASAP!

Avaliado com 5 de um total de 5 estrelas

***WARRANTY REQUEST***

This is our second 6ft Comfy sack. I know someone who had a lovesac, ours is way better! So easy to clean and so comfortable. Not sure how it ripped but i went to order a new cover and seen there was a warranty. I emailed right away asking if i was covered and got a response the same day saying i was. I could not be happier and i will order thru comfy sac for as long as they are in business!!!! Thank you so much!!!

31 de outubro de 2022

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