Comfy Sacks Avaliações 1.269

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They compare their products to leading brands, they are not even close as far as quality is concerned. The foam is lumpy, you cant run and jump on the 5ft sack, even a light adult would hit the floor... Ver mais

Avaliado com 5 de um total de 5 estrelas

The dedication and commitment were evident and remarkable when we purchased our first three (3) Comfy Sack products. There has been some time between the initial purchase and this experience. Comfy Sa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience...last minute order for a damaged order from another company. The customer service rep, Janice was very nice, very sensitive to my needs and did everything she could to get my special... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a new cover for our comfy sac but wasn’t sure what size we have. We’ve had this one for many years, it’s in great shape and we’re only looking for a color change. I called in after hours and... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Informação fornecida por fontes externas variadas

At Comfy Sacks we offer the softest and most comfortable bean bags. With over 50 fabrics and colors and 15+ sizes you can be assured we have the right product for you. Check out our Bean Bags at Comfysacks.com


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My son loves it and is his new favorite…

My son loves it and is his new favorite place to sit, but it does not at all look like the picture and is not close to being as full as I was hoping it would get. I ordered more foam and that did the trick. Quite frankly, it needs to come with extra foam. The five stars is for their customer service. Super great customer service. I called about ordering additional foam, no hold time, a PERSON answered the phone, very helpful and friendly. Also was emailing with a customer service rep who was VERY prompt with respones and very helpful. The best customer service.

3 de maio de 2022
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello! We can help you get more fill! We will be reaching out to you via email to do so, speak to you soon!

Avaliado com 3 de um total de 5 estrelas

my order is lost nobody can find it

my order is lost nobody can find it but Brad a manager reached out and assured me they will partner with shipping company to locates my purchase or resend. Thank you awesome above and beyond customer service. Now to find and receive my purchase in a timely manner

19 de abril de 2022
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Resposta da Comfy Sacks

Hello!

We have spoken over the phone and we will ensure you get your package! If Fedex can not locate it we will have a new one shipped to you ASAP!

Avaliado com 5 de um total de 5 estrelas

Our 6 foot comfy chair came quickly

Our 6 foot comfy chair came quickly. It looks great. We then decided it would be better with a bit more fill. Janice was very kind and quick to respond and get more fill sent out to us. Thank you Janice!

11 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

Website and delivery were easy

Website and delivery were easy and on time. I love the feel of the cover purchased but even after giving it days to fluff, it's not as fluffy as I'd hoped. Maybe buying additional fluff will help.
Edit: Customer service was amazing and quick to get some additional fill sent to me! I think that will make all the difference!

9 de abril de 2022
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Resposta da Comfy Sacks

Hello!

We can actually help you with that by getting you more fill! We will reach out to you via email to assist, have a great day!

Avaliado com 5 de um total de 5 estrelas

They took care of everything

They took care of everything. Online order, super fast shipping, it was at the door in two days. Order was missing the cover, I called and the cover was shipped out and had it in two days. I waited a week or so and wanted extra stuffing. Quick e-mail and in two day extra stuffing arrived at no charge. Nice to see a company that does not make excuses and just make things right.

30 de março de 2022
Avaliado com 4 de um total de 5 estrelas

Love my 7ft comfy sac….

Love my 7ft comfy sac….. it was a lot bigger then I expected. I’ll probably let my daughter put it in her room and buy a smaller one for me to lounge in, in my living room!!

9 de março de 2022
Avaliado com 3 de um total de 5 estrelas

Looks and feels nice…but needs more fluffy stuff.

Ordering was easy and straight forward. Decent pricing and quick shipping.

Order received in a timely manner, undamaged, dry and intact.

Opening and assembly was fairly easy and the product looks good and the covers feel nice, comfy and cozy.

My only issue is it’s not full enough. I’ll likely have to purchase more filler, perhaps some bean bag filler in with the shredded foam? It’s been several days and the sac and ottoman look lost in their covers. Very loose, very baggy fit and they take a long time to recover after being compressed. I have to toss and roll them around after each use (before going to bed) to fluff them back up.

I almost bought a LoveSac, before looking at ComfySac and ChillSac. I do wish I could have had a side-by-side of all three to really compare as they all look and sound good online, however actual use is the best test of which is better.

21 de fevereiro de 2022
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello!

Oh no need to purchase any foam, when bags come in under stuffed all our customers need to do is reach out to us and we can send them more fill for free! No extra cost at all of course, we will send enough until you are happy with the fill level!

I will be reaching out to you via email to set this up for you right away, speak to you soon!

Avaliado com 3 de um total de 5 estrelas

Product not as advertised

Edit: I am bumping this review up to three stars from one star. While the product that was shipped to us was not anything like it is advertised on the website, our dealings with customer service were very good. They were prompt in replying to all emails, courteous, and gave us a full refund on our product including the return shipping.

This product is incredibly uncomfortable and not anything like the website leads you to believe. Instead of using the premium furniture grade foam it claims to use, it uses the "scrap foam and whatever they can get" that it claims it's competitors use. After opening the lining we found pieces of all random sizes and types, some even huge and plastic coated on one or more sides, making it very uncomfortable to lay on. You can even buy their foam on the website, and the picture of the shredded foam looks absolutely nothing like what is in their product. Going to be fighting for a full refund and all shipping with this company, or if they won't cooperate, going to the attorney general and filing a credit card dispute.

19 de fevereiro de 2022
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello!

Thank you for reaching out to us and not to worry we will be helping you with this matter ASAP! The fill is not supposed to be that way so hopefully we can fix the issue you are facing there, but if not of course we will be more than happy to help you with a return! An email has been sent you, please respond when you get the chance!

Avaliado com 4 de um total de 5 estrelas

Love the 7 ft sack!

I received my sack on time. It does have a weird smell but it is quickly going away. I’ve had it for 3 days and it has gotten so much bigger every time I flip it. It seems like it could still use more filler but time will tell. I hope there are more cover options for the 7ft sack in the future. Overall I am extremely happy with my purchase!

13 de fevereiro de 2022
Avaliado com 5 de um total de 5 estrelas

It took a out a week and a half to get…

It took a out a week and a half to get here maybe two weeks but it was so very worth it it’s my second day having it and it’s amazing I do t wanna get up it’s like I’m laying on a cloud and it’s very big can fit 3-4 adults and a great deal(edit so I have had it for a couple months now and it’s gets flattened pretty easy I would recommend buying more foam for it

10 de fevereiro de 2022
Avaliado com 5 de um total de 5 estrelas

Fast shipping

My dogs ate the zipper after 1 month lol so I ordered a new cover and pillow for it.

Love the product and the color of the red

1 de fevereiro de 2022
Avaliado com 2 de um total de 5 estrelas
logotipo da Comfy Sacks

Resposta da Comfy Sacks

Hello! We do apologize for the delay in your order, things were a bit backed up for a moment there, but they have cleared up! We will be reaching out to you ASAP to assist you with this matter as it should not have taken that long regardless!

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful, knowledgeable and kind. Very happy with the service and product, cannot wait to receive my Comfy Sack!

21 de janeiro de 2022

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