Controlaccount Avaliações 

1.075
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

In fairness it starts with their customer, FedEx, another bunch of common thieves who send you an invoice after you have received your item to collect duty of £12 and charge you £33 to do so, I tried... Ver mais

Avaliado com 5 de um total de 5 estrelas

'Angela' at Control Finance was extremely helpful. I had paid a bill to FEDEX TRANSPORTATION in June 2025. My account had not been credited because apparently Fedex do not accept cheques! In fact thei... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amanda - 297 was incredible. I got a text message out of the blue stating I owed money for an unknown to myself vet bill. I called and explained the situation, Amanda was extremely helpful and s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nabeel was very helpful & sorted out a complicated problem, ref to vat & import duty query. Once fully explained to me I was happy to pay the company vat invoice on behalf of DHL. Nabeel teleph... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Cobrança
  2. Cobrança de débitos

Escrito pela empresa

Controlaccount has been providing ‘order to cash’ outsourced services for 40 years and is proud to partner with some of the world’s most recognisable brands to deliver a range of innovative, efficient, and fully integrated solutions to transform your business. Our services, expertise, technology, and strategic applications will help your organisation to increase productivity, control capital cost, reduce overheads to improve cash flow, meet business goals and transform your company. Compliance, quality and transparency are fundamental to all that we do: In addition to our regulatory compliance accreditations, we hold International Standards ISO 27001 and ISO 9001. For a trusted, committed and results driven partnership, call our offices today.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 11% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.075)

122 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

John

John, was so helpful, kind and very understanding. I cannot recommend the control account team enough!

7 de janeiro de 2026
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that John was able to offer the assistance you needed.

Avaliado com 5 de um total de 5 estrelas

I had a very positive experience

I had a very positive experience with Control Account. Setting up a payment plan was quick and straightforward, and the process was clearly explained. The customer service team were friendly, understanding, and professional, which made everything much less stressful. I felt supported throughout and would definitely recommend them.

5 de janeiro de 2026
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear the team were able to offer the assistance you needed.

Avaliado com 5 de um total de 5 estrelas

Outstanding support and genuine care during a difficult time

My experience with Controlaccount’s support team was excellent. I was going through a very stressful situation, but their advisor was incredibly helpful, understanding, and patient throughout. They listened to my circumstances, offered practical solutions, and treated me with real empathy and respect. The communication was clear, prompt, and always professional. I truly appreciate how much effort they put into making a difficult process easier for me. Highly recommended for anyone needing support and fantastic service! 🙂

29 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear we were able to offer the assistance you needed.

Avaliado com 5 de um total de 5 estrelas

John was very helpful and we resolved…

John was very helpful and we resolved my issue successfully for both sides

29 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that John was able to offer the assistance you needed.

Avaliado com 5 de um total de 5 estrelas

Very helpful and patient with me as we…

Very helpful and patient with me as we went through the stages.

12 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear we were able to offer the assistance you needed.

Avaliado com 5 de um total de 5 estrelas

Extremely Easy Service

Great call with Nabeel today. Extremely cordial, didn’t rush any process and made sure I knew what was happening every step of the way! Immaculate service

11 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that Nabeel was able to offer the assistance you needed.

Avaliado com 5 de um total de 5 estrelas

Easy and helpful to deal with

Received a notification from Controlaccount re a FedEx invoice. Was easy to submit a query and upload proof that the invoice had been paid. John at Controlaccount was very helpful and confirmed that the file had been closed and no further action was due.

9 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that John was able to offer the assistance you needed.

Avaliado com 5 de um total de 5 estrelas

Had a very helpful and reassuring…

Had a very helpful and reassuring experience when dealing with an issue, Nabeel talked me through all the reasons why it happened, my options and what action I needed to take which was incredibly helpful and my account was sorted within 10mins. Thank you Nabeel!

8 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that Nabeel was able to offer the assistance and support you needed.

Avaliado com 5 de um total de 5 estrelas

Easy to communicate online and speak…

Easy to communicate online and speak with an agent via there chat service. John was helpful, quick and really polite. Good service.

5 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that John was able to offer assistance and support

Avaliado com 5 de um total de 5 estrelas

The woman representative that took care…

The woman representative that took care of my issue was so courteous and caring and made my day. Thank you so much for the kindness!

4 de dezembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that a team member was able to offer assistance and support.

Avaliado com 5 de um total de 5 estrelas

The agent Nabee I spoke to was so helpful and…

The agent Nabee I spoke to was so helpful and patient. More helpful than the two companies that were meant to have dealt with the situation before it went to a collection agency. However really helpful and personable. An arrangement was set up so one less thing to worry about.

26 de novembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that Nabeel was able to offer assistance and support. We will pass your kind words onto Nabeel.

Avaliado com 5 de um total de 5 estrelas

John has been very helpful and my query…

John has been very helpful and my query has been answered and resolved very quickly. Thank you.

26 de novembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that John was able to offer assistance and support

Avaliado com 5 de um total de 5 estrelas

Helpful

What can I say ! I spoke to Amanda and she was so helpful and understanding,fantastic at the job and communication

25 de novembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that Amanda was able to offer assistance. We will be sure to pass your kind words onto Amanda.

Avaliado com 5 de um total de 5 estrelas

easy to contact re a query and was…

easy to contact re a query and was sorted with a few minutes. no pressure and very helpful not what you would expect from a debt collection agency

24 de novembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review and your positive feedback.

Avaliado com 5 de um total de 5 estrelas

John was very reassuring and quick at…

John was very reassuring and quick at replying.

24 de novembro de 2025
Avaliação não solicitada
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Resposta da Controlaccount

Thank you for taking the time to review. We will pass your kind words onto John

Avaliado com 1 de um total de 5 estrelas

Keep pesting me for a payment

Keep pesting me for a payment, rang them up, they wanted my personal information even though i provided reference number. Refused to mention what payment is for, kept demanding my personal information threw out the call. When purchasing item on ebay no fees were mentioned prior to payment.

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Amanda 548 was very helpful in helping me resolve a query regarding invoices we had already paid for

19 de novembro de 2025
Avaliação não solicitada
logotipo da Controlaccount

Resposta da Controlaccount

Thank you for taking the time to review and your feedback. Its great to hear that Amanda was able to offer assistance.

Avaliado com 5 de um total de 5 estrelas

Payment plan

I talk to one of supervisor of control account team and they are very helpful and they understand my problem.

19 de novembro de 2025
Avaliação não solicitada
logotipo da Controlaccount

Resposta da Controlaccount

Thank you for taking the time to review and your feedback.

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