I spoke with an Advantis representative named Livvy. She was professional,articulate and very understanding of my circumstances. We agreed on an amount and a timescale of which I am really ple... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Ver mais
A empresa respondeu
Advantis have plucked my address from the internet and used it to try and find someone related to me. Debt collection agency should get their facts right before sending alarming letters out. They are... Ver mais
A empresa respondeu
For any business, going through challenging financial times is really stressful but dealing with Advantis has actually come as a welcome relief. Chloe was marvellous , kind and informative. Its giving... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Advantis
Escrito pela empresa
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner.
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Informações de contato
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Reino Unido
- advantiscredit.co.uk
4,4
Excelente
990 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I spoke with an Advantis representative…
I spoke with an Advantis representative named Livvy.
She was professional,articulate and very understanding of my circumstances.
We agreed on an amount and a timescale of which I am really pleased with.
I would give Livvy & Advantis
5 STARS
For being a 'Brilliant' Advantis Employee.
GW
29 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Livvy provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Misuse of Data
Advantis have plucked my address from the internet and used it to try and find someone related to me. Debt collection agency should get their facts right before sending alarming letters out. They are gaslighting me by insisting that person is linked to this address other than my surname, so they can't admit they scramble through thin air to find a link to the person they are searching for.
27 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
Ashleigh was a great help to me today…
Ashleigh was a great help to me today and confirmed everything I needed to know. The whole process with Advantist was a positive one and I was never made to feel under any pressure. They actually care and are always there to help when needed.
24 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Ashleigh provided such great support. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Really helpful
Really helpful
Listened and helped a lot
It’s always embarrassing when you owe money for no reason but they were so nice
24 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Very professional and reasonable.
24 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you for your feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Kind and efficient staff
Kind and efficient staff. It's good to be able to do this via webchat.
23 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you for your feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Call handler Nathan was professional
I spoke to Nathan the call handler who dealt with my issue regarding false information provided to them by HMRC. Nathan was extremely helpful and dealt with my issues diligently and professionally.
23 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Nathan provided such great support on your call. We’ll be sure to pass your comments on to them.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
This company can never get the…
This company can never get the information correct, they offer a false service to HMRC and should not be allowed to operate. Unclear if they are still owned by Japan, what interest do they have in UK Tax payers? Are they a registered charity or just sealing money form the UK Tax payer.
23 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
For any business
For any business, going through challenging financial times is really stressful but dealing with Advantis has actually come as a welcome relief. Chloe was marvellous , kind and informative. Its giving us a little bit of breathing space just having the option of dealing with a team who are clear in terms of what we need to do but also compassionate at the same time.
23 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Chloe provided such great support to you today. We’ll be sure to pass your comments on to them.
We’re proud of the way our team manages difficult situations for our customers, and feedback like this really means a lot when we know we’ve made a positive impact.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Ashleigh was very helpful and friendly
Ashleigh was very helpful and friendly, great service😊
23 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Ashleigh provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
The agent whom I talked to was very helpful, spoke clearly
The agent whom I talked to was very helpful, clearly spoken, explained everything. It was a good service.
21 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Amazing customer service
Amazing customer service! I had been having a very stressful few months with an ongoing issue with Virgin Media. In less than 5 minutes talking to Sophia at Advantis she had got to the bottom of what was going on, given me clear instructions on what to do next and had sorted the problem out for me! I had been going round in circles with Virgin media, backwards and forwards for months and getting no where. Now it is all sorted, which is a huge weight off my mind. All in a very convenient webchat as well. Thankyou!
20 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Sophia provided such great support on your webchat today. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Exceptional service from the lady on…
Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured in any way whatsoever! Also gave me advice on how to try and lower certain bills. People like her in your company are INVALUABLE to people like me,struggling through and almost always thinking theres no hope or help! For me today,she has turned that phrase on its head!
20 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you so much for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team especially when they make a difference like they have done today.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Sophia was a great help and everything…
Sophia was a great help and made everything easy to understand giving a difficult situation.
20 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Sophia provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
The person I was dealing with Emily
The person I was dealing with Emily, was so helpful, and made me feel very relaxed as I was very nervous. She is an asset to your company.
20 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Emily provided such great support on your webchat today. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Alicia was really helpful
Alicia was really helpful and understanding. Helped sort things out and explained everything.
17 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Alicia provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
The advisor was very helpful and respectful
The advisor was very helpful and respectful. She tried her best to help and help us as company managed the situation as well as it can be.
17 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thank you for your kind feedback. It’s great to know you were happy with the service, and we really appreciate you taking the time to share your experience.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit:
www.advantiscredit.co.uk/contact/
Asheigh was excellent!
Asheigh was excellent. I was very stressed when I got in touch and she put me at ease and made everything easy!
16 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Ashleigh provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Chole who helped me did not leave me…
Chole who helped me did not leave me feeling judged for my bad money management and made the process with kindness and fairness easily
16 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Chloe provided such great support on your webchat. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
Zoe was really kind and supportive…
Zoe was really kind and supportive about my situation, she made me feel very at ease and not judged
16 de abril de 2026
Avaliação não solicitada
Resposta da Advantis
Thanks so much for your lovely review. We’re delighted to hear about your positive experience and that Zoe provided such great support on your call. We’ll be sure to pass your comments on to them.
We pride ourselves on how we manage difficult situations with our customers and feedback like this really means a lot to our team when they make a difference.
If there's anything more we can support you with, please feel free to call us on 01782 401100, or visit: www.advantiscredit.co.uk/contact/
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.