Horrible! I ordered 6 sweat suits for school for my son size 10-12 on 9/24. I contacted them via chat. Angie is terrible prob AI but same dumb responses. The carrier lost it ! I spoke to the carrier... Ver mais
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Veja o que dizem as avaliações
Absolutely horrible experience. I ordered multiple items weeks before the start of the school year, and more than a month later after school started , I’m still waiting for my order. I contacted C... Ver mais
Horrible company! I ordered several uniforms for my child 5 weeks ago. I never received a tracking number. I contacted them on several attempts and no one told me what was going on and instead was rud... Ver mais
MISSING AND USED USED USED ITEM!! ordered crayola building blocks with crayon set. Box was damaged, open, missing plastic covering, coloring sheets, CRACKED PLASTIC TRAY and USED crayons. Clearly anot... Ver mais
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I brought the jacket and it's peeling…
I brought the jacket and it's peeling and I haven't even washed it. Very disappointed

Resposta da Cookieskids
My New Go-To Place For Children's Clothes
Finding the items I wanted on the website and ordering them were very easy. There was a good selection that was well priced for my budget. Correspondences via email and telephone were quick and accurate. The package arrived very quickly and was well packed. Cookieskids.com is now my go-to place for ordering children's clothing.
I love this site & have recommended it…
I love this site & have recommended it to all my grandma friends.
#1 Qualtiy & selection
Wonderful selection, great quality! Wish there was a way to return items that do not fit as I live in Canada.
Best company ever
We do a lot of ordering as we are foster care providers and need different size clothing for the kids that come to us. We have not had any issues and are extremely happy with the company and the customer service department. We have recommended your company to several other providers, family and friends.
this is review :)
really like the baby bottles i ordered they look nice, and affordable!!! the website is very easy to navigate and i like the name of the store… :)
I buy all my son's clothes on Cookie…
I buy all my son's clothes on Cookie and I am always satisfied
Even if I have an issue the customer service representative is always so helpful.
My experience with cookies was…great
My experience with cookies was excellent but a few things should be adjusted I had to make two separate purchases due to mis communication.
Happy Shopper
I love shopping for my 2 granddaughters at Cookieskids. The prices are very reasonable, great variety of clothing and accessories, and my order is always received very promptly. Keep up the good work!
From the clothing
From the clothing, to the prices, and the delivery everything about Cookies is great!!!! I have five children and they are extremely happy and dressed well
Busy mom of 4 glad to find quality clothes at a great price
I'm a mom of 4 so finding time to go out and buy clothes for my kids is hard. I live in a remote area with very few places to buy kids clothes. I found cookies kids and was so glad to find name brand clothes at a discount price. Everything has come on time and as expected. I've placed several orders and me and my kids couldn't be happier.
Love the sale.I shop for my grandsons (…
Love the sale.I shop for my grandsons ( 2 & 8 ). I was able to buy for both at the same time. I’ve been shopping with you guys since my children were young (30 $ 36). Now shopping online is different but it’s working.
I love ordering from Cookies Kids!
I love ordering from Cookies Kids!! Very good quality and reasonable prices. I even order clothes for my Ashton Drake babydoll. I get compliments when I give your clothing for gifts at baby showers and birthdays.
Excellent service online
Very fast an good affordable prices
Everything Was Exactly What I Wanted…
Everything Was Exactly What I Wanted And The Correct Sizes
Cookies pretends to have a Customer…
Cookies pretends to have a Customer Service department, but that is a joke. Do not expect any customer service from here. No replies, no help with issues
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY. They will send you the wrong items and incompleted sets. Then once you return the items they will NOT refund you even after they confirm they have your return. It's been over 60 days since I returned me items and still NO REFUND. Their excuse, "our return team is very busy". They are THEIVES. Customer service is horrible.

Resposta da Cookieskids
DO NOT WASTE YOUR TIME
In September of 2021, I ordered some items of clothing for my boys to wear to school. I received an email stating that the package has been delivered and I go to look outside and of course nothing was there. So I decided to wait another day because FedEx has done this before by saying the package is delivered when it’s not. On the next day , still no package. So I filed a claim and also contacted cookies kids. The following day, a Fedex driver knocked on my door and asked if I have received my package and of course I haven’t. He stated he wasn’t the driver and don’t know who the driver was or where the package was delivered to. So I’m thinking that’s odd never ha s that happened before. So a week later I contacted Fedex and spoke with customer service and was informed that my claim was denied. At this moment, I’m upset and no one could explain to me why it was denied. I refiled a claim 3 times because it kept getting denied for some odd reason. I was going back and forth with Fedex and Cookies Kids with nothing being resolved. It’s now 01/13/2022 and I haven’t received a refund or any replacement for the items I had purchased. I have been a loyal customer of them since 2015 and this is the worst customer service I have dealt with. Why do I have to go through this when it’s the Fedex driver fault. Cookies Kids didn’t seem to care and I would never shop with them again.

Resposta da Cookieskids
This is the most horrible…
This is the most horrible unprofessional scandalous business. First off I would like to say I order 4 outfits top and bottom and I only got 3 tops and 2 bottoms and a superior says for the rest of my items it would be a review of 14days for the rest of my items I would never order again. And for future shopper please take heed to all these bad reviews bc they are real experiences.

Resposta da Cookieskids
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