Coombe Farm Organic Avaliações 

51
O TrustScore é 2 de um total de 5

2,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Do not use this company. They force you to place a large minimum order but the frozen food is delivered unfrozen by the time you get it so you cannot refreeze any meat. Their customer service is very... Ver mais

Avaliado com 1 de um total de 5 estrelas

Research them online: horrible cruelty to animals. Look up new born calves thrown to ground and force fed coombe farm organic They have now changed their name to The Organic Butchery I’m so ups... Ver mais

Avaliado com 1 de um total de 5 estrelas

Placed a Christmas order for delivery on 23rd December. Some items were fine but others were either missing or substituted with something different. This was a real pain and I think they should have w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Coombe farm meat is not only ethically sound but also absolutely delicious. Best bacon around - cut thick so you can really get the flavour. Delivery is reliable and packaging effective at keeping eve... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de alimentos orgânicos
  2. Produtor de Alimentos
  3. Fornecedor de carnes
  4. Serviço de encomenda de comida online
  5. Fazenda orgânica
  6. Loja de produtos orgânicos

Escrito pela empresa

An certified organic farm in Somerset producing slow-grown award-winning meat, in harmony with nature🌱. Order online your Grass Fed Organic Meat direct from our farm - Choose award-winning Beef, Lamb, Pork or Poultry or try one of our specially prepared Meat Boxes for a selection & we’ll deliver to your door, nationwide.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

51 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(51)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Food arrived half defrosted chicken and…

Food arrived half defrosted chicken and turkey so couldn’t put in the freezer stuck with cooking it all in 5 days even though it was over a weeks worth of meals. Customer service disgusting offered £15 voucher Eventually as a good will gesture Like I’d done something wrong but then you have to spend minimum £40 why would I even want to do that again when it arrives like that. I’ll be taking this as far as possible with the relevant people!! Wish I’d checked the reviews on here first think ill go check the weights on them too!

4 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Company and Products

I've been using Coombe Farms for the last few months for Bone Broth as read about the many benefits. Excellent products and have been extremely reliable through the current situation.

I would recommend defrosting the Bone Broth in a bowl as sometimes the packaging leaks and you don't realise while the broth is frozen.
Depending when the package arrives it can be slightly defrosted but I have refrozen straight away and not had any issues.

In the last 2 orders I have branched out into their other products. Have yet to receive something that didnt go down very well with the family. The pies and ready meals are great for my elderly parents.

Would definetly recommend to anyone looking to buy organic ethical products.

6 de maio de 2020
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Thank you Sharon! We are so glad you enjoy our products and our broth!

Avaliado com 5 de um total de 5 estrelas

Quality meat products

Although slightly expensive, organic meat from coombe farm tastes great. You get your money's worth. Lovely customer service as well.

3 de maio de 2020
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Thank you Tricia, we are delighted you enjoy our products and hope to see you again soon.

Katie :)

Avaliado com 5 de um total de 5 estrelas

All round Excellence.

Excellent products, friendly staff.. I’ve been having meat from Coombs farm for a few years now. You can trust them to deliver when they say they’re going to. Not like some meat companies. Very helpful over the telephone, even on weekends.
I’ll always use them.

21 de abril de 2020
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Thank you Rhiannon, so glad you enjoy our products.

Katie :)

Avaliado com 1 de um total de 5 estrelas

Terrible service

Terrible service! False advertising ! Have had the same complaint last two orders they advertise a certain weight of streak for example and then send you two thin pieces instead of on thicker piece as advertised and even then it's under the weight they say. Complained directly and are rude and dismissive and not interest in correcting their errors. Avoid, avoid, avoid .

31 de março de 2020
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Hi Hilmi, I'm so sorry that you have encountered this service. It is our aim to provide the best service and product possible. I can't find a record of your direct complaint, but if you'd like to get in touch, i'd like to put this right and encourage you to try us again?

Avaliado com 4 de um total de 5 estrelas

Good meat delivery

Arrived frozen as expected. Good packaging with a significant amount of ice packs to keep the meat frozen. Quality of the meat is good. Packaging includes information of when the meat was frozen, ours was all within a few days of them sending to us. I was actually a bit confused after reading other reviews on here.

29 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Was sold meat from here that expired in…

Was sold meat from here that expired in 2 days. Refund given but poor quality in general. Worst farm ever ordered from. its not ethical.

21 de fevereiro de 2020
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Hi Alex, I'm really sorry about this. I'd like to put it right. I have searched for you in our order system and cannot find your order? Could you get in touch by emailing hello@coombefarmorganic.co.uk and we can discuss?

Best wishes,

Ben

Avaliado com 2 de um total de 5 estrelas

Not recommended

+ Easy to navigate website
+ Fast delivery
+ fast response from seller

- Item was not fresh. Fish was yellow, brown and smelt fishy (fresh fish wouldn't smell like this). Seller unapologetic and if it wasn't that I demanded a refund, they wouldn't
- Not value for money

Overall, as well as the fish being terrible, the meat wasn't all that great. For the money, I would not buy from them again.

13 de fevereiro de 2020
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Hi FLS - we'd like to put this right with you, but have no way of finding you in our system. As all of the produce we send is frozen, we cannot determine which of the fish products you've had a problem with? We can only imagine that the package was delayed in transit? Please contact us at hello@coombefarmorganic.co.uk if you'd like to talk in more detail and we would like to improve your impression of our business? Best wishes,

Ben

Avaliado com 1 de um total de 5 estrelas

Rubbish

I ordered lots of bone broths which were supposed to arrive frozen, but were half defrosted so had to put them in the fridge and then only have a weeks shelf life. Also packages had leaks in them so went all over fridge. Company offered no refund when sent them videos

5 de fevereiro de 2020
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Hi Ali,

I'm massively disappointed that this is your lasting impression of our business. I cannot apologise enough and would like the opportunity to put this right with you. Can you contact us on hello@coombefarmorganic.co.uk.

Best wishes,

Ben

Avaliado com 1 de um total de 5 estrelas

Cooked 2 of their pies tonight

Cooked 2 of their pies tonight, supposedly 37% pork, but one had 1 piece of diced pork the other 2 pieces. Cost £3.99 each. total rip off
1 star because you can't go lower.

17 de novembro de 2019
Avaliação não solicitada
logotipo da Coombe Farm Organic

Resposta da Coombe Farm Organic

Hello Paul.

I've only just picked up this review account as we us another provider to collate our reviews. I'm sorry about your last experience with us at Coombe Farm Organic. We noticed that the pies were not of the quality that we wanted too and have put much work into improving this in recent months.

I'd really appreciate the opportunity to put this right and would be very grateful if you'd get in touch using hello@coombefarmorganic.co.uk

Best wishes,

Ben

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais