Coppa Club Avaliações 

Great place - live the people

We went for Lunch on Sunday near goring on Thames, I did made a booking but they lost it, anyway the "manager" pointed towards the back of the restaurant with some menu and told us to and sit their. Nice start.

Then you have to order all the food and drink s from an app, this is ageist as some of us don t like apps.
Anyway you order food and drinks and you have to pay before and they add 12.5% service charge? really. the food was awful and overpriced, plancha chicken with summer slaw..which a leg of cheap white chicken butterflied with shredded red cabbage sprinkle with mint.....that s it for £16 plus service charge. Please stop treated all your customers as imbeciles..some of us do actually like food.

To the manager:

We came to Coppa in Sonning today. It was a gift from friends for helping them in the school holidays. It was also a chance for my wife and I to have lunch together as our kids are away on a school trip.

We were extremely disappointed.

Service was very slow.
When my wife's brunch skillet finally arrived, it was cold. It looked like it had been kept warm.
Both our coffees were cold.

We sent the brunch back and coffees back. When replacement coffees arrived, they were also lukewarm.

We sent those back and left. Very disappointed, especially as due to traffic it had taken us 52 mins from Twyford.

We have been reasonably often over the years as we've lived in Twyford 15 years.

I'm sorry to say, we won't be back

Met with friends for an evening out to the Coppa Club, Sonning. The restaurant mixed up my booking and although we were in the restaurant they did not inform us that our table was ready so we missed the table. We had to order through an app which added a 12.5% tip automatically even through we were doing the job ourselves. in addition to our drinks, we asked for water and a bottle was brought over. There were no glasses to drink from and we had to ask for cutlery when the food arrived. The service was terrible. The food was overpriced for the amount we were given. We left hungry. We ordered coffee and tea at the end of the meal and moved seats to inside. The restaurant was disorganised and empty glasses and plates were left on unused tables. Very disappointing.

Terrible experience. My chicken starter had a fancy description but basically it was completely overcooked chicken nuggets. Dry and tasteless.
I ordered a Negroni cocktail. Served in a tumbler, by the time I had taken all the ice out, there wasn’t much actual liquid in it for £12!!!!! Chicken main course was wholly undercooked…..my three companions had similar issues.
The waitress’s only response was ‘sorry about that’. We were late for a concert so couldn’t be bothered to pursue it.
The point is this shocking food is quite expensive. This dreadful meal and drinks cost me £65!! Absolutely awful, I would never go again and nor should you.

Love the gym at Streatley - never busy and a great sauna and steam room

Really disappointing visit for my Sons 22 Birthday with family tonight at Coppa Club Sonning . On entry the place looked quite grubby to be honest , staff seemed new and untrained , waited ages to get served , drinks came after the starters , mains arrived warm and pasta dishes tasteless and the pasta was soggy swollen like its been sat in water then heated through and sauce added , no follow up from staff to check food was ok etc had to flag down staff constantly, starter plates still on table throughout main , i did complain and got meals removed from the bill thank goodness… would not recommend and will not be returning, really disappointed and not the kind of service or food i have previously had at other Coppa club restaurants , shame as its a lovely location , big 👎🏻

Underwhelming in all respects. Salad looked like it had just been tipped out of a bag with no attention to presentation. Slow service. No customer engagement .

We had a memorable 50th birthday celebration lunch (hired two event rooms for 20+ guests) at The Great House in Sonning. All personnel was helpful and professional. Special thanks to the event organisers and Emily, an event manager on the day, and her colleagues, to whom nothing was too much trouble and made the event a seamless and enjoyable experience. Great food ( a steak to die for :)) and sophisticated indoor and outdoor space. We will visit again.

Coppa Club Sonning on Thames, have introduced parking identity. You must provide your car reg details or you will receive a £100 fine like we did. We visited on the 5th March 2024 for a coffee and were not aware or asked for our car reg details. Lazy staff and poor service.

I had an expensive and mediocre lunch at The Great House Coppa Club just outside Reading. Then I found out I got a £100 fine for parking in their car park. Don’t eat here. It’s a scam. The food is expensive and middling and they catch you out with parking fees and tickets. There’s no clear signage customers have to pay. And why should they?? It’s rubbish. Don’t eat here.

Have visited a few times and find it a relaxing place for a coffee when not busy. The latte is good. However I had my first meal there with a friend the other day. We both ordered pasta with wild mushrooms. They only brought one serving and I had almost finished mine by the time my friend’s serving arrived. The sauce was very tasty but the pasta was luke warm and not properly cooked. As it was only a small portion, by the time I had taken a couple of mouthfuls it wasn’t worth sending it back as the service was slow. Very disappointing. I don’t know if I will eat there again.

Some of the staff are very friendly but there are one or two off putting officious managers allocating tables, and whilst they have two coffee lounge areas, they don’t make you feel you are welcome if you only want to drop in for a coffee.

Yesterday there were loads of empty tables but I was not allowed to choose where I wanted to sit so I left. Yet the other day I had to swap tables because somebody else wanted mine!

The manager was not really accomodating. The staff would want you to consume at least £250 for lunch to use the igloo although during that time only 2 igloos were used. How could you ask the customer to spend at least £250 for lunch? We were not aware when the booking was made.The food was not even close to good. The igloo looked good but not worth to spend for a terrible food and inconsiderate manager.

Service charge of 12.5% is unreasonable. Service charge contributions should be given direct to the servers or added by choice and not automatically added to the final bill. this payment should only be given for good attentive service and not taken for granted.
Unlikely to visit Coppa club again.

Beware!
They don't understand the licencing laws!
16-17 year olds CAN consume Beer, Wine or Cider with a meal IF purchased by an adult.
Meal at Sonning last night ruined by Jobsworth server, removing drink from our table!

We have a meal on the 18th of November by Tower Bridge.
The service was appalling. No one showed any interest.
Emailed manager the day after with the concerns.
No reply or acknowledgment received.

The food at Coppa Clifton, Bristol was frankly awful. Pathetic excuse for a salad; needed a magnifying glass to find the quinoa and the halloumi that came with it was a small portion and burnt. Husband had the beef ragu - lukewarm; hardly any beef and what he did have was inedible - gelatinous & grizzly. It was so awful I can't be bothered to say any more! First and last visit.

Need to bring to your attention, serious upsetting experience when I attended your Guildford Coppa Club for my important family & professional friends for dinner on the 31st October 2023.

The service was terrible throughout the whole evening with so many delays & even more upsetting was that the food, everything was cold & even when changed still was not hot enough. Major delays in getting drinks & other items. Such an upsetting time had by all my family & friends, I had a serious panic attack with the psychiatric harm caused by your manage Luke not providing any support or help.

Be very careful! Pirates operating in there car park! Got fined for overstaying 3 hours even thou being told it’s ok! Rung manager and they do not give a toss!!!

Spend your money else where!

We arrived as a party of 6 for a special birthday having booked a riverside igloo for 8pm.
I ordered drinks at the bar at 7.15, after 15 minutes I asked if these were coming soon? They are on the way... I asked if they felt an apology was required foir the delay. "we are busy" was the only response. They arrived after 25 minutes.
We go to the igloo and look at the menu and have a few questions. The waitress talked so quickly none of us could pick up what was being said.
I asked if she would talk more slowly please, but the same again. I suggested that they are in a service industry and should be taking care of customers better. I was told I had drinks and a light! as though these were special features. (probably the basic minimum for a meal).
She left telling us that the Manager would be coming. The manager took over from there.
We got to 10pm having just finished the food, not memorable. To then be told we had to leave the igloo at 10pm as everyone must be inside by 10pm. part way through the meal. Why didn't someone tell us this at the outset? oh yes I was told, they should have...
We didn't bother with deserts, the bill is thrust on the table with 12.5% service charge.
I go to pay and say I will not be paying the service charge for such poor service. "you do what you like" was the answer.