The Cotswold Company - Harpenden Avaliações 

125
O TrustScore é 5 de um total de 5

4,8

High Street 16, AL5 2TD Harpenden, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All the staff we have have been extremely helpful, their advice has demonstrated their knowledge of your products. Our items have only just been ordered so cannot comment on the delivery service.

Avaliado com 5 de um total de 5 estrelas

We recently purchased a sofa from The Cotswold Company and are very happy with our purchase. The staff in store were very knowledgeable and helped us find the right sofa for us. Delivery was on time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nice products, very helpful service at the Harpenden branch. Delivery was fantastic, done by Nick and Bills, very courteous and tidy. Would recommend!

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I'm very pleased with the quality of my sofabed. The delivery was on time and the delivery men were helpful, efficient and polite. I was not very impressed with having to put the bed assembly into th... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Móveis
  3. Loja de móveis para sala de estar

Escrito pela empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito pela empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informações de contato

  • High Street 16, AL5 2TD, Harpenden, England, Reino Unido

  • 01727 798471

4,8

Excelente

O TrustScore é 5 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(125)

5.359 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Exceeded my expectations.

Customer service at the new Harpenden store is super and the serene feeling you get once in the store is amazing. Will definitely be shopping with you much more now we have a local Store.

13 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Beautiful showroom.
Helpful and knowledgeable staff.
Excellent service from Nancy in the showroom. Thank you.

6 de dezembro de 2024
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Customer,

We're happy you found our showroom beautiful and our staff helpful. We appreciate your kind words regarding the excellent service you received. Thank you for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Back in a heartbeat

My husband and I ordered the Camille dinning table. The service was amazing, all of my questions were answered, demos given and great ideas/home inspirations was suggested. Nothing was too much.
This was my first time shopping at The Cotswold Company in Harpenden and I would be back in a heartbeat.
Thank you Hansha and the other ladies for making our experience fantastic x

2 de dezembro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Lyndsay Harrison,

We're happy to hear that you and your husband had such a fantastic experience purchasing the Camille dining table! It's wonderful to know that our team can provide helpful service and inspiration. Thank you for your kind words; we appreciate your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Fabulous service and beautiful shop.

They were so helpful in the store, extending the table for us to show us how easy it was to do. Just all super helpful and polite. Such beautiful pieces and we’re so excited to receive our new dining table and chairs.

29 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very successful trip to The Cotswold…

A very successful trip to The Cotswold Company in Harpenden. Nancy was very helpful and nothing was too much trouble. We were very grateful and will be back again. Thank you Nancy!

29 de novembro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Molly,

We're happy to hear that your visit was successful. It's great to know that our team member was helpful and accommodating. We appreciate your kind words and look forward to your return.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Exceptional staff

Exceptional staff. Patience and knowledge. I was interested in a rug and the wonderful assistant showed me a photo of the rug in her home.
Will definitely visit this store again.

19 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience with…


I had a wonderful experience with Harsha at The Cotswold Company. She was friendly, patient, and incredibly helpful throughout my visit. Harsha took the time to answer all my questions, offered great advice, and made the whole purchase and transaction smooth and enjoyable. It’s rare to come across such genuine and attentive customer service these days—thank you Harsha!xx

6 de novembro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good morning Stephanie,

We're happy you enjoyed such a positive experience. It's great to hear that our team member was so helpful and made your purchase smooth. We appreciate you taking the time to share your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Superb customer service

Nancy at Cotswold Harpenden has been exceptional not only once but consistently on 3 occasions. Each involving 3 super king size beds and mattresses. The information how they could be reconstructed to negotiate a difficult medieval staircases was key to my purchases. Super service, thank you Nancy

4 de novembro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon G.Tillotson,

We're happy to hear that the information provided was key to your purchases. Thank you for recognising the exceptional service received across your experiences.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Great service from the team whilst…

Great service from the team whilst browsing for ideas. Good style knowledge from Harsha who helped to choose some soft furnishings after describing the room style & colours. Great to have on the doorstep.

26 de outubro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Customer,

We're happy to hear that you had such a positive experience while browsing for ideas. It's great to know that our team's service and style knowledge were helpful in choosing your soft furnishings. We appreciate your feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Excellent service from the Harpenden…

Excellent service from the Harpenden store extremely helpful and very personable also great delivery guys in Bernard & Mendez who were very professional

23 de outubro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good morning Philip Meggitt,

We appreciate you sharing your experience with our Harpenden store. We're happy to hear that you found our team helpful and personable, and that the delivery was professional.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Nancy was very kind and helpful

Nancy was very kind and helpful. I’m grateful to her for spending time with me and ordering my new sofas.

20 de outubro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Christine,

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words, and we are grateful for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Outstanding service.

Lovely shop, beautifully laid out displays.
But most of all excellent customer service, all the staff are friendly and knowledgeable. Especially Ruby who dealt with our order and then we received a follow up email from the manager Nancy.
What a lovely addition to Harpenden High Street.

4 de outubro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Michelle Reynolds,

We're happy you enjoyed our shop and displays. It's great to hear that our team's service impressed you and that the follow-up was helpful. We appreciate you highlighting our contribution to the High Street. Thanks for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Wonderful service from both Charlotte…

Wonderful service from both Charlotte and Nancy. Informative, helpful, warm and friendly. A great experience, thank you both!

10 de outubro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Customer,

We're happy to hear that you had such a positive and informative experience. We truly appreciate your kind words and thank you for your great feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

10/10 experience!

The staff are absolutely excellent at this store! They were all so helpful and kind. Nancy was especially helpful and made our decoration project so much more amazing! Already looking forward to our next trip!

4 de outubro de 2025
Avaliação não solicitada
logotipo da The Cotswold Company - Harpenden

Resposta da The Cotswold Company - Harpenden

Good afternoon Joe,

We're so happy the team was helpful and kind! It's great to hear that their assistance enhanced your decoration project. We appreciate your kind words and look forward to your next visit!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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