The Cotswold Company - Tunbridge Wells Avaliações 

67
•
O TrustScore é 5 de um total de 5

4,8

Mount Pleasant Road 95-97, TN1 1QG Royal Tunbridge Wells, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Furniture is good quality and offers a range of designs for the home. I’m really pleased with my 3 drawer bedside table. I wasn’t happy that the delivery men refused to take the packing, basically... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Your staff are warm, friendly and personable. Your showroom is our dream home. When we moved into our new home we called your Tunbridge Wells showroom and placed our order directly on the back of us h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From start to finish we had a great shopping and delivery experience from Cotswolds Company. From a relaxed stress free shop with no pushy sales staff and a punctual and professional delivery. We also... Ver mais

Avaliado com 5 de um total de 5 estrelas

Furniture came exactly as described. Extremely sturdy and well made. Delivery came on time and driver and his mate were polite and helpful. They placed the Furniture in the room required, built my w... Ver mais


Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Móveis
  3. Loja de móveis para sala de estar

Escrito pela empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito pela empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informações de contato

  • Mount Pleasant Road 95-97, TN1 1QG, Royal Tunbridge Wells, England, Reino Unido

  • 01892 486989

4,8

Excelente

O TrustScore é 5 de um total de 5

67 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(67)

5.716 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We love our furniture!

We love our furniture. Excellent quality. Looks great. After a negative experience with another retailer, dealing with The Cotswold Company was a pleasure!

10 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Great shop and company. From start to finish we had a great…

From start to finish we had a great shopping and delivery experience from Cotswolds Company. From a relaxed stress free shop with no pushy sales staff and a punctual and professional delivery. We also opted to have the furniture put together when delivered and this was well worth the extra cost. All in all we had an excellent experience and will definitely use the company again and recommend to other people. We requested a 2 month delay between ordering and delivery as we were moving house and this was no problem and unlike other companies we bought from at the same time was dealt with efficiently and without any misunderstanding . Cotswold is a modern company providing good old fashioned service and a breath of fresh air.

9 de setembro de 2026
Avaliado com 4 de um total de 5 estrelas

Furniture is good quality and offers a…

Furniture is good quality and offers a range of designs for the home. I’m really pleased with my 3 drawer bedside table.
I wasn’t happy that the delivery men refused to take the packing, basically a cardboard box with extra packing material. They could easily have reused it. I would have given 5* otherwise.

28 de agosto de 2026
logotipo da The Cotswold Company - Tunbridge Wells

Resposta da The Cotswold Company - Tunbridge Wells

Good afternoon Marilyn Willis,

Thank you so much for your lovely review and for taking the time to share your feedback! We're delighted to hear you're pleased with your 3 drawer bedside table.

We're sorry to hear about your experience with the packaging removal. Your item was purchased with our doorstep delivery service, which unfortunately doesn't include packaging removal - our delivery team are unable to take this away. We do apologise if this wasn't made clear when you were purchasing via our website, as we'd hate for this to have caused any disappointment. We've raised this with the relevant team so we can look at making this clearer going forward.

Thank you again for your kind words about our furniture, and we hope to welcome you back soon!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Excellent delivery service

Excellent delivery service. Kept well informed and Ross and Gavin were very efficient and professional

3 de setembro de 2026
Avaliação não solicitada
logotipo da The Cotswold Company - Tunbridge Wells

Resposta da The Cotswold Company - Tunbridge Wells

Good afternoon Nicky Keoghan,

We're so pleased to hear that our delivery service was excellent and that our team was efficient and professional. Thank you for your kind feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Delivery6917853 Tunbridge Wells store - Sofa

Delivery6917853

I was kept in touch with developments.

Sofa lovely.

Ross and Gavin arrived in time. An excellent, friendly and efficient delivery service.

3 de setembro de 2026
Avaliação não solicitada
logotipo da The Cotswold Company - Tunbridge Wells

Resposta da The Cotswold Company - Tunbridge Wells

Good afternoon Ann Grosso,

We're so pleased to hear you love your new sofa and that you were kept informed about your delivery. It's wonderful to know our delivery team provided an excellent, friendly, and efficient service!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Avaliado com 5 de um total de 5 estrelas

Twells helpful and friendly team

The team in store were really helpful. It was nice to see the product in store and speak to someone, an actual person, be able to ask their opinion and get advice.

30 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very positive experience.

Cotswold customer service and the delivery team have made everything so easy for me. I was slightly concerned about something an have had all my problems solved, what a great customer service. Thank you.

24 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

A big thank you to Bernard and Emerson…

A big thank you to Bernard and Emerson for the careful collection and delivery of my furniture. They were both pleasant, helpful and professional throughout, taking great care to ensure my furniture and property were not damaged.

It was a smooth and stress-free delivery from start to finish. Thanks again, Bernard and Emerson — much appreciated!

14 de agosto de 2026
Avaliação não solicitada
logotipo da The Cotswold Company - Tunbridge Wells

Resposta da The Cotswold Company - Tunbridge Wells

Good Morning,

We are delighted to hear about your smooth and stress-free delivery experience. We're so glad our team was pleasant, helpful, and professional, taking great care with your furniture and property. Thank you for your kind words!

Kindest regards
Rosie Annison - Senior customer care advisor

Avaliado com 5 de um total de 5 estrelas

Bedroom furniture

Furniture came exactly as described. Extremely sturdy and well made. Delivery came on time and driver and his mate were polite and helpful. They placed the Furniture in the room required, built my wardrobe (extra cost) and took all the packaging away. From my initial order to delivery was fault free. I will definitely order from this company again.

12 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great delivery service

Bernard and Emerson were great and very professional

12 de agosto de 2026
Avaliação não solicitada
logotipo da The Cotswold Company - Tunbridge Wells

Resposta da The Cotswold Company - Tunbridge Wells

Good afternoon Ankur,

We're truly glad to hear that our team provided you with such a professional experience. Your positive feedback is greatly appreciated.

Kindest regards
Rosie Annison - Senior customer care advisor

Avaliado com 5 de um total de 5 estrelas

Fantastic showroom

Fantastic showroom, excellent products, and salesperson Catherine very helpful, would you use you again and definitely recommend you to friends and family.

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Your showroom is our dream home

Your staff are warm, friendly and personable. Your showroom is our dream home. When we moved into our new home we called your Tunbridge Wells showroom and placed our order directly on the back of us having such an enjoyable shopping experience couple of weeks prior.

1 de julho de 2026
Avaliação não solicitada
logotipo da The Cotswold Company - Tunbridge Wells

Resposta da The Cotswold Company - Tunbridge Wells

Good Afternoon Nicola,

We're so pleased to hear that our staff provided such a warm, friendly, and personable experience, and that our showroom felt like your dream home. It's wonderful that you enjoyed your shopping experience so much that you placed your order directly with our Tunbridge Wells showroom. Thank you for your kind words!

Kindest regards
Rosie Annison - Senior Customer Care Advisor

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