Credit Ladder is really easy to setup and does exactly what it says it will. Within a few days, my rent payments were being reported to the credit agency of my choosing, positively impacting my credit... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Using credit ladder to report my rent and improve my credit score has been absolutely amazing. Great user interface via mobile or desktop. 5 STAR.
A empresa respondeu
To be given a hand up the ladder, to rebuild your life after a debt event, which seems to hang around like a bad smell even when you’ve cleared your debt, feels such a relief. The other options seem t... Ver mais
A empresa respondeu
only been a member/customer for a few months, so far all is working. personally I think the idea of getting your private rent payment added to your credit score is a great idea, my payments have now s... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de crédito
- também em
- Agência de Informações de Crédito
- Comércio online
- Serviço financeiro não-bancário
- Serviços Financeiros Alternativos
Sobre CreditLadder
Escrito pela empresa
If you’re a tenant, CreditLadder can help you improve your credit history and score!
Start ReportingCreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.
Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.
Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.
CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.
CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.
Informações de contato
Hamilton House, 4A The Avenue, E4 9LD, London, Reino Unido
- help@creditladder.co.uk
- www.creditladder.co.uk
4,8
Excelente
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had great experience with the service…
I had great experience with the service and i will recommend to others.
17 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Adebola
Thank you for your kind words and 4-star review.
Kelly Rimmer
Customer Service Advisor
Great service
Great service. I have been using Credit ladder for about 1 year plus. Good in reporting and you see it on your credit report. Keep it up Guys!
22 de setembro de 2024
Avaliação não solicitada
Resposta da CreditLadder
Hi Jeff
Thank you so much for your kind words and continued support! We're really glad to hear CreditLadder has been helping you build your credit. It means a lot to us, here’s to more progress ahead! 🚀🙌
Iga Maciejewska
Operations Lead
Very helpful
Very helpful . Ever since I started using credit ladder for my house rent, my credit score has increased
4 de agosto de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Hawau
That's great to hear! Thank you for your 5-star review and kind words.
Iga Maciejewska
Operations Lead
Smart, Simple, and Credit-Boosting!
Overall, it's been a great experience so far. I'm really glad that my rent payments are now contributing to my credit score—such a smart and valuable feature! The website is user-friendly, the process is straightforward, and everything works smoothly. Definitely a smart solution for renters looking to build credit effortlessly.
1 de agosto de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Arpit
That's fantastic to hear, thank you for the kind words! We're thrilled that you're finding value in the credit building feature and enjoying the overall experience. Making the process simple and seamless for renters like you is exactly what we aim for. If you ever have questions or feedback, we're always here to help!
Charmaine Thomas
Customer Service Manager
Helpful Iga Maciejewska
Iga Maciejewska was very helpful and replied back to me very fast!
Ensured all my questions were answered and reassured me throughout.
Great member of the team!
25 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Kira
Thank you so much for your kind feedback! We'll be sure to relay this to Iga!
Thanks for choosing CreditLadder.
Asa Bentley
Operations Director
I must be incredibly lucky
I must be incredibly lucky, as my experience was awful. Basic information was not recorded properly. Upon trying to amend this, they again made errors, and had to delete my account, wasting my time (though at least they managed to action this correctly). This notion that credit agencies won't confirm historical instances/records is beyond a joke, considering it is the very basis of their 'business'. Which leads me to my one positive in this experience...I did learn that there are campaigns around regulatory action emerging around ALL of these companies which have grown around the gamification and access to credit records. This insidious profiteering which dictates our access to basic services, in our daily lives, should either not exist at all (instead a centralised system where we have control of our data, not the other way around) or be heavily regulated. Going on the track record illustrated by privatisation of every other vital institution and service, its unsurprising that may see the former presenting the most obvious case.
27 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi
We can confirm that once UK credit agencies begin supporting the reporting of past rental payments, we’ll be ready to support that too. In the meantime, we offer a free service for tenants to report their ongoing rental payments, it’s available to everyone in the UK over 18 who wants to build their credit history through rent.
As we’re unable to identify you from the information provided here, we’ll follow up with you via Trustpilot to assist you further.
Asa Bentley
Operations Director
Great way to increase credit score by…
Great way to increase credit score by getting your rent payments included. So quick and easy to do as well
28 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Angela
Thank you so much for your 5-star review and kind feedback!
Iga Maciejewska
Operations Lead
Extremely Happy with Rent Reporting
Excellent services provided when I opted for rent reporting through Credit Ladder. It’s spot on. I would recommend Credit Ladder for Rent reporting as this justifies whenever I pay rent. Thank you.
10 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Edmond
Thank you so much for your 5-star review and kind feedback.
Charmaine Thomas
Customer Service Manager
Invaluable in helping me to establish a…
Invaluable in helping me to establish a credit rating in the UK. Years of accurate reporting and efficient, helpful staff.
24 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Rachael
Thank you for your kind words! We're so pleased to have played a part in helping you establish your credit rating in the UK. It's great to hear that our accurate reporting and dedicated team made a positive impact.
Iga Maciejewska
Operations Lead
Superb communication and fast response…
Superb communication and fast response when reporting rent.
4 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi
Thank you for your 5-star review and kind feedback!
Kelly Rimmer
Customer Service Advisor
it works seamlessly
I didn't have to do much and it is helping out with my credit score. It's great for people like me who moved countries and have to build credit score from scratch
18 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Rafaela
That's awesome to hear! It's great when something so simple can have such a big impact. Building a credit score from scratch, especially after moving countries, can be tough—glad this is making it easier for you!
Iga Maciejewska
Operations Lead
The interface is easy to use
The interface is easy to use, the agents are detail-oriented and the services provided are valuable.
18 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Mr O Luke
Thank you for your kind words! We're glad to hear that you find the interface user-friendly and our team attentive to detail. It's great to know that you see value in the services we provide — your feedback means a lot to us!
Charmaine Thomas
Customer Service Manager
Helped so much in building my credit…
Helped so much in building my credit file and getting my first mortgage 😊
15 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Jen
That's amazing to hear! 😊 Congrats on building your credit and getting your first mortgage, huge milestone! 🏡🎉
Charmaine Thomas
Customer Service Manager
The experience is great
14 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Ronke
Thank you for your 5-star review and kind words.
Kind regards,
Kelly Rimmer
Customer Service Advisor
Rent reporting made easy.
Prompt reporting of rent, leading to better credit score. Also, affordabe option for any package of your choice
14 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Matthew
Thank you for your feedback! We're so glad to hear that our prompt rent reporting is helping improve your credit score. It's also great to know you found our package options affordable. We appreciate your support and are here if you need anything!
Charmaine Thomas
Customer Service Manager
If you rent, CreditLadder is a must-have!
I've always thought that having a good rental history should be something a person can capitalise on when it comes to their credit score. In over 20 years of being a private renter I've never missed a single payment, but until I found CreditLadder, I was never rewarded for that. Many years ago I took out an IVA and when it was settled I had a lot of rebuilding of my credit score to do, and I don't doubt that CreditLadder helped greatly with that. 5 years later, I have an excellent credit score, and just bought my first house - which is the only reason I've closed my account. Thanks, CL!
14 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Cass
Thank you so much for your very kind words. We're so happy to have been part of your journey.
All the best in your first home.
Asa Bentley
Operations Director
Credit ladder has really helped me grow…
Credit ladder has really helped me grow my credit score. I would recommend them to anyone. Thank you
8 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Kehinde
Thank you very much for your 5-star review and kind words.
Asa Bentley
Operations Director
Lovely personable service
Lovely personable service. Very easy and straight forward to sign up to. And always keeping you well updated.
7 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Precious
Thank you so much for your feedback and 5-star review.
Charmaine Thomas
Customer Service Manager
Best platform for credit scores
Someone told me about credit ladder a few years ago, and it was the best platform to use as a renter, the past 8yrs, who has paid every month in time and without any defaults. This has not only contributed to improving my credit rating but I have had such a great score I am about to move to my new home which I have since bought. Recommend to anyone!
1 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Miss Natasha
Thank you so much for sharing your experience! It’s amazing to hear how CreditLadder supported you over the past 8 years and played a part in helping you achieve such a fantastic milestone, buying your own home! Huge congratulations on your new place 🎉
Asa Bentley
Operations Director
I found CreditLadder intuitive and…
I found CreditLadder intuitive and simple to use and helped my credit score improve because I could report my rent monies
Highly recommend
2 de julho de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Russell
Thank you so much for your feedback! We're thrilled to hear that you found CreditLadder intuitive and easy to use. It's great to know that reporting your rent has helped improve your credit score, that’s exactly what we aim for. We really appreciate your recommendation!
Charmaine Thomas
Customer Service Manager
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