CreditLadder Avaliações 

2.535
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Credit Ladder is really easy to setup and does exactly what it says it will. Within a few days, my rent payments were being reported to the credit agency of my choosing, positively impacting my credit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Using credit ladder to report my rent and improve my credit score has been absolutely amazing. Great user interface via mobile or desktop. 5 STAR.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

To be given a hand up the ladder, to rebuild your life after a debt event, which seems to hang around like a bad smell even when you’ve cleared your debt, feels such a relief. The other options seem t... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

only been a member/customer for a few months, so far all is working. personally I think the idea of getting your private rent payment added to your credit score is a great idea, my payments have now s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de crédito
  2. também em
  3. Agência de Informações de Crédito
  4. Comércio online
  5. Serviço financeiro não-bancário
  6. Serviços Financeiros Alternativos

Sobre CreditLadder

Escrito pela empresa

If you’re a tenant, CreditLadder can help you improve your credit history and score!

Start Reporting

CreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.

Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.

Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.

CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.

CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.535)

127 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Credit ladder is a great platform for…

Credit ladder is a great platform for providing financial proof that you pay your bills on time. Rent isn’t usually recorded and credit ladder changes all that, I haven’t seen my credit score go up yet but I’m sure it will on the next check.

29 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Caroline

Thank you for your 5-star review and kind words.

Charmaine Thomas
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

Credit Ladder has truly been a…

Credit Ladder has truly been a game-changer in proving my creditworthiness. I recently moved house, and the certified rent report they provided made the process so much easier—I didn’t have to struggle to demonstrate my reliability to the landlord or agents.
What a brilliant idea! It’s an innovative solution that genuinely helps bridge the gap for renters.

8 de dezembro de 2025
Avaliação não solicitada
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Resposta da CreditLadder

Hi Christopher

Thank you so much for your wonderful feedback! We’re delighted to hear that CreditLadder helped make your move smoother and gave you an easy way to demonstrate your reliability as a tenant.

Our goal has always been to help renters get the recognition they deserve for paying rent on time, so it’s fantastic to know the certified rent report made a real difference during your house move.

We truly appreciate your support and kind words. Thank you for being part of the CreditLadder community!

Iga Maciejewska
Operations Lead

Avaliado com 5 de um total de 5 estrelas

Experience with the support team and Credit Ladder as a company whole

Hi,
I've been using Credit Ladder for more than a year, and for the past year I have been a premium subscriber. I really liked how it automatically notes your rent from your bank account and updates it to all the credit reference agencies. It really made sense. It had helped me to increase my credit score, and I've got loads of credit cards and other loan offers because of them, so they really help in credit building.

Kudos to the company and kudos to the team who's working in the company, especially Asa. he has done a really good job with prompt reply and prompt support whenever you need them. Thank you so much. I will continue using Credit Ladder to report my rent.

28 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Maroof

Thank you so much for your kind words and 5 star review. We're glad to be part of your credit building journey!

Iga Maciejewska
Operations Lead

Avaliado com 5 de um total de 5 estrelas

Credit Ladder was recommended to me by…

Credit Ladder was recommended to me by my new friend Colin aka Microsoft co-pilot. I chose to pay the small subscription to enable rent payment reporting to all 3 agencies and it is showing the file already which will help my score in the coming weeks. As a new account it will initially drop your score slightly but it will bounce back quickly. I recommend it if you are working towards a mortgage or just competitive with score like me.

27 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Roger

We are happy to hear that Colin recommended us :)

We're also glad you are seeing the benefits of CreditLadder Premium and understand exactly how it works when you first join.

Charmaine Thomas
Customer Service Manager

Avaliado com 4 de um total de 5 estrelas

Easy process

Easy straight forward process to sign up.
A must in the route to improving my credit record!

4 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Glen

Thank you for your kind feedback and 5-star review.

Keeley Bentley
Customer Service Advisor

Avaliado com 5 de um total de 5 estrelas

Quick response rate by Asa, awesome company

I was helped by lovely Asa in rentals for credit ladder as my latest rent payments have been made a bit early and thusly hadn’t been picked up by the automated system.
I sent proof of having paid rent this month to the customer service team at 21:00 the night before and I was surprised and very happy to see that by 9;00 next morning, the details had all been uploaded into the system and my account had been updated accordingly.
Super fast and polite customer service.
Furthermore since using credit ladder for the past month, my credit score went up by 90 points ! Something I didn’t even see possible without this help.
I am so grateful for and happy with credit ladder and their competent and kind staff!!!
12 out of 10 stars!!!

26 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Mira

Thanks so much for your kind words!

Iga Maciejewska
Operations Lead

Avaliado com 4 de um total de 5 estrelas

Perfect for reporting rent…

You can report your rent and increase credit score for free. However the system can sometimes confuse payment dates but staff was helpful and corrected it.

23 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Margarita

Thank you for your 4 star review and feedback.

Kelly Rimmer
Customer Service Advisor

Avaliado com 5 de um total de 5 estrelas

Credit Ladder is a very easy to setup…

Credit Ladder is a very easy to setup service that acts as a key way to help build credit in the UK.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da CreditLadder

Resposta da CreditLadder

Hi Alexander

Thank you for your feedback! We’re really pleased to hear you found CreditLadder easy to set up and helpful for building your credit profile. Making credit building more accessible across the UK is exactly what we aim for, and it’s great to know the service is working well for you.

Charmaine Thomas
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

This company have been really helpful

This company have been really helpful, quick to respond to any questions asked.
I have been using them for a few months now, and the customer service is outstanding.
I would highly recommend using them.

6 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Gillian

Thank you so much for your kind words and recommendation. We’re delighted to hear that you’ve had such a positive experience with our team over the past few months. Providing quick responses and outstanding customer service is something we take great pride in, so your feedback truly means a lot to us. We appreciate your support and look forward to continuing to work with you.

Charmaine Thomas
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service - really boosted my credit rating by adding accounts that are now being tracked.

14 de maio de 2026
Avaliação não solicitada
logotipo da CreditLadder

Resposta da CreditLadder

Hi Puck

Thank you for your feedback and 5 star review!

Charmaine Thomas
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

A game changer for me.

Up until recently when I was reading Martin Lewis's blog, I never knew that I could report rent to the credit agencies. It's really helping to improve my score and recording payments will help me to secure a rental elsewhere should I decide to move. CreditLadder responses are fast and accurate. Well worth the monthly fee in my opinion. Thank you to the CreditLadder team.

14 de maio de 2026
Avaliação não solicitada
logotipo da CreditLadder

Resposta da CreditLadder

Hi Paul

Thank you so much for your kind review!

We’re really pleased to hear that reporting your rent has been helpful in improving your credit score and supporting your future rental options. It’s great that you discovered this through Martin Lewis’s blog, raising awareness around rent reporting is something we’re very passionate about.

We’re especially glad to hear that you’ve found our team responsive and accurate, as providing a reliable and efficient service is a top priority for us.

Thanks again for your support and for being part of CreditLadder!

Charmaine Thomas
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

I use credit ladder for rent reporting

I use credit ladder for rent reporting. That helped me improving my credit score.

1 de maio de 2026
Avaliação não solicitada
logotipo da CreditLadder

Resposta da CreditLadder

Hi Prabu

Thank you for your 5-star review and kind feedback.

Iga Maciejewska
Operations Lead

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I have been using credit ladder for about two years now and I can say that I am very pleased with their services. Has an up to date records of my rent payment. When I switched addresses, it just updated and continued. I will recommend to everyone

12 de maio de 2026
Avaliação não solicitada
logotipo da CreditLadder

Resposta da CreditLadder

Hi Chichi

So glad that you are pleased with the service. So happy to be part of your credit building journey!

Iga Maciejewska
Operations Lead

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. Allows me to report my weekly rent.

7 de maio de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi Luke

Thanks for your kind feedback and 5 star review!

Kelly Rimmer
Customer Service Advisor

Avaliado com 4 de um total de 5 estrelas

My Mandatory QR Question

Connection to bank account was a 2 month problem. Also, I have 11 year exemplary rental record which cannot be backdated due to the government. However what I would like to see for future generations is a much broader brighter browser brief and a mandatory QR reference on ALL final tenancy documentation for tenants to take advantage of this essential resource for us tenants. Credit Ladder could be the trailblazer for tenants by building our profiles NOW in readiness for when historical rent reporting restrictions are lifted by the government. What I could do to a politician just now is not printable 🥴😉

6 de maio de 2026
Avaliação não solicitada
logotipo da CreditLadder

Resposta da CreditLadder

Hi Clark

Thank you for your feedback. We'd love to support backdated reporting and should the UK credit agencies ever support this we would.

Your suggestion of clearer tenant resources and a QR code on tenancy documents is helpful.

Iga Maciejewska
Operations Lead

Avaliado com 5 de um total de 5 estrelas

The landing page was easy on the eye…

The landing page was easy on the eye and you get to have an overview at glance.

30 de abril de 2026
Avaliação não solicitada
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Resposta da CreditLadder

Hi

Thank you for your kind feedback and 5-star review!

Charmaine Thomas
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

Definitely recommend.

Very easy to sign up, should have done it years ago! It's great that lenders can see you have been paying rent on time every month. I would definitely recommend Credit Ladder, I'm going to get my daughter to sign up.

2 de maio de 2026
Avaliação não solicitada
logotipo da CreditLadder

Resposta da CreditLadder

Hi Tina

Thank you for your lovely feedback! We’re glad you found it easy to get started and are seeing the benefits. It’s great you’re recommending us to your daughter too, building credit early really helps. We appreciate your support!

Charmaine Thomas
Customer Service Manager

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