Credit Ladder is really easy to setup and does exactly what it says it will. Within a few days, my rent payments were being reported to the credit agency of my choosing, positively impacting my credit... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Using credit ladder to report my rent and improve my credit score has been absolutely amazing. Great user interface via mobile or desktop. 5 STAR.
A empresa respondeu
To be given a hand up the ladder, to rebuild your life after a debt event, which seems to hang around like a bad smell even when you’ve cleared your debt, feels such a relief. The other options seem t... Ver mais
A empresa respondeu
only been a member/customer for a few months, so far all is working. personally I think the idea of getting your private rent payment added to your credit score is a great idea, my payments have now s... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de crédito
- também em
- Agência de Informações de Crédito
- Comércio online
- Serviço financeiro não-bancário
- Serviços Financeiros Alternativos
Sobre CreditLadder
Escrito pela empresa
If you’re a tenant, CreditLadder can help you improve your credit history and score!
Start ReportingCreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.
Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.
Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.
CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.
CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.
Informações de contato
Hamilton House, 4A The Avenue, E4 9LD, London, Reino Unido
- help@creditladder.co.uk
- www.creditladder.co.uk
4,8
Excelente
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and professional response and resolution
I had made an inputting error because of an issue with how the form loaded on my device (and honestly loading issues with my brain too), and they responded very quickly, and resolved the issue without further stress.
It was relatively easy to set up an account with details so please don’t be put off by my own snafoo!
12 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Cat
Thank you very much for your feedback and kind words!
Charmaine Thomas
Customer Service Manager
Easy and timely response to reports
Easy and timely response to reports
10 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Tope
Thank you for your 5-star review and kind feedback!
Keeley Bentley
Customer Service Advisor
CreditLadder is fantastic
CreditLadder is fantastic! Using this service has been really good for my credit score. It almost single-handedly helped me get my credit score up from a middling score to the highest tier. Their customer service is also really good. I made a payment mistake, and they very quickly organised a refund for me. I would recommend them for anyone currently renting with the intention to buy a house in the future
6 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi
Thanks for sharing your experience! It’s great to hear CreditLadder helped boost your credit score. We thank you for the kind words on our service too.
Kelly Rimmer
Customer Service Advisor
Really easy to use
Really easy to use, literally set up the profile ands it’s done everything else for me since.
7 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Ellie
Thank you so much for your kind words and 5-star review.
Iga Maciejewska
Operations Lead
Easy to use and gave me peace of mind
I used Credit Ladder while renting to help make sure my rent payments were counted toward my credit history. I’m not totally sure if it improved my score, but it was really easy to set up and link with my bank. It was reassuring to know my rent was being reported, especially while I was working towards buying a house.
7 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Gabrielle
Thanks for sharing your experience! We’re glad you found CreditLadder easy to set up and helpful for reporting your rent. Best of luck with your homebuying journey!
Charmaine Thomas
Customer Service Manager
gives adequate information
18 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi
Thank you for your 5-star review!
Charmaine Thomas
Customer Service Advisor
Simple and Affordable Way to Build Credit
The application process was really simple, and the cost is reasonable for reporting rent to all three credit agencies and helping to build your credit score.
6 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Sina
Thank you for your 5-star review and kind words. Glad we could be of service.
Charmaine Thomas
Customer Service Manager
So simple to setup, immediate benefit
So simple and so effective. You just have to sign up (takes a few mins) and it does the rest automatically.
4 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi
Thank you so much for your kind words and 5-star review.
Kelly Rimmer
Customer Service Advisor
Im not sure what this company is…
Im not sure what this company is supposed to achieve. My rental payments are not being reported. I had an email to say they were and when I clicked on the link to check it states I need to register my tenancy, total waste of my time
2 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Tanya! 😊
We’ve checked your CreditLadder account and can see that your first two rental payments have been successfully captured and reported, great news! 🎉 You can view these right in your account. We can’t see any request for you to register again, but we’re here to help get things back on track.
Just a quick reminder: your very first payment can take around two months to show up, and after that, new payments appear monthly. This little delay is totally normal and happens because of processing times with the credit agencies, we mention this during onboarding too.
Thanks for your patience, you’re all set! 🙌
I’ve dropped you an email, happy to help with anything you need.
Asa Bentley
Operations Director
The process was efficient.
2 de outubro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Greg
Thanks for your 5-star review and kind words!
Iga Maciejewska
Operations Lead
The service provided by Creditladder…
The service provided by Creditladder has given my credit record a boost, so I would definitely recommend them to anyone seeking to enhance or repair their financial status.
30 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Maverick
That’s fantastic to hear! We’re so pleased CreditLadder has helped boost your credit record. Thanks for recommending us.
Charmaine Thomas
Customer Service Manager
It was helpful tool to improve my…
It was helpful tool to improve my credit score. The rental payment was reported properly.
23 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Tamer
Thank you for your 5-star review and kind words.
Keeley Bentley
Customer Service Advisor
Credit ladder is helping up to boost my…
Credit ladder is helping up to boost my credit score. Thanks
23 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Dinesh
Thanks for your 5-star review and kind feedback!
Charmaine Thomas
Customer Service Manager
From a loyal customer for 3 years
Been using CreditLadder for 3 years now. Customer support has been impeccable. The product functions like a well oiled machine. Will continue to praise and use this product.
19 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Julian
Thank you so much for your kind words and for being with us for 3 years! We’re delighted to hear you’ve had such a smooth experience with CreditLadder and our support team. Your continued trust and praise mean the world to us 🙌.
Charmaine Thomas
Customer Service Manager
Great company to build a credit history.
I’ve been with credit ladder for around 5 years and they’ve reported my rent to the three main credit reference agencies.
I recently stopped only because I got on the housing ladder. Having a credit history of rent payments certainly helped me secure a mortgage.
Would recommend.
18 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Charlie
That’s brilliant to hear! Congratulations on getting on the property ladder 🎉 Thanks so much for sharing your experience and for recommending CreditLadder. Stories like yours really show the value of rent reporting.
Charmaine Thomas
Customer Service Manager
My experience with credit ladder has…
My experience with credit ladder has been great. My credit score has also improved. I would give them a 10/10
18 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Olamide
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with Credit Ladder and that your credit score has improved. Your 10/10 means a lot to us, and we’ll keep working hard to deliver the best service possible.
Charmaine Thomas
Customer Service Manager
Resposta da CreditLadder
Hi Mr D
Thank you for your 5-star review and kind feedback.
Iga Maciejewska
Operations Lead
I’ve used credit ladder for 3 years as…
I’ve used credit ladder for 3 years as I’m living in private rent it’s show that I’m paying my rent on time and improving my credit rate massively
11 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Sam
That’s great to hear! Thanks so much for your kind feedback.
Charmaine Thomas
Customer Service Manager
Invaluable service
I returned to the UK having lived abroad for many years and I did not have any credit/financial history. Finally, I secured accommodation and signed up to Credit Ladder to report my rent payments with the object of becoming credit worthy. This service is invaluable. It has helped me grow my credit score to a high standard which I could not have done on my own.
8 de agosto de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Carole
Thank you so much for sharing your experience! We’re delighted to hear that CreditLadder has helped you build your credit history after moving back to the UK. It’s wonderful to know our service has supported you in achieving a strong credit score and made the process easier for you.
Kelly Rimmer
Customer Service Advisor
generally a great service!
8 de setembro de 2025
Avaliação não solicitada
Resposta da CreditLadder
Hi Antoine
Thank you for your review and kind words!
Charmaine Thomas
Customer Service Manager
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