Critical Power Supplies LtdAvaliações 

As a "non-technical" domestic customer living in a rural area with frequent power cuts, and no mobile signal at all, I needed advice on a reliable battery backup for our new FTTP installation. This equipment replaces our old "copper wire" connection which will be removed in 2027. We are "of an age", and need to be able to call emergency services in the event of a power cut. I'm grateful for the polite, personal service from Naz Desilva, who was very helpful. JS

Just had our new CyberPower 40kVA UPS installed here at NorwichDC by the team at Critical Power, and genuinely impressed with how smooth and professional the whole job was. They clearly know this equipment very well and handled the installation with proper care and attention to detail.

Everyone we dealt with was really kind, very patient and happy to explain things along the way. They took the time to walk us through the system and answer questions without rushing, which we really appreciated.

This upgrade is a big step forward for our power resilience at NorwichDC, and having it handled by a specialist team made all the difference. Huge thanks to Critical Power for the great work.

Great customer experience. The product I wanted was discontinued, but Chris got in contact straight away and was very helpful in finding a suitable alternative.

I had a great experience from Jason. I bought an UPS and it didn't come with the UK leads, so contacted Critical power supplies and they sorted the issue within few hours. Also they sent me the leads and the adaptor the next day. So quick and efficient sales, understanding the end user needs.

Ordered a UPS for my home office at 16:00 one afternoon - a chirpy delivery driver thrust it into my hands before lunch the next day!

Great price, massive range of products, obviously got their eye on bigger and more important customers than me, but it's nice to see the little guy still gets quality service too!

Bought the replacement battery for my Cyberlink UPS and it was delivered as promised. Original item

The Sales person I rang to seek clarification on delivery was extremely helpful and rang back to confirm delivery dates.

Great selection, fast delivery and lots of payment options. Also great communication at every stage if you order an item that is back ordered. It's the first place i check for all things power or cooling.

Fast delivery. Prompt service.

GOOD DESIGN AND CONSTRUCTION

Great thanks. Good delivery time and product as described...plus compatible with my ups

Delivered next day at 8:30 in morning
Absolutely fantastic

Product was just a described and arrived very promptly. 10 out of 10.
Thank you so much.

Very Helpful sales team (Chris I spoke with) in choosimg the model.
Delivery as promised.
Orders team helped with some missing software successfully.

Overall very stress free and good transaction.
I know it will be a while - but when this UPS fails - I know where to visit.

cheers

Good response working well very quiet

Excellent Customer Service. I received an APC unit Faulty out of the box from CPS, intially after being told to contact APC, Jason at Critical Power Supplies got in touch to let me know a new unit (higher soec'd than we had actually purchased due to stock) was on the way and arrived with me within 24 hours. Jason went above and beyond to ensure we weren't left without a unit.

I bought a small UPS to mitigate some of the brownouts we get here in the countryside. Service was no fuss, quick delivery, great price, goods as expected.
Keep it up!

my company required PDUs and ATS at very short notice. we had tried several suppliers who gave us 2-3 weeks lead times and came across Critical Power suppliers. spoke with Chris Health who immediately corresponded very well over email and updated via numerous calls. thee end result was we had all our items delivered within 2 working days from the time of order. excellent service

Ordered from you for the first time and paid extra compared to other suppliers as I required next day delivery which you promoted. I also paid extra for next day delivery but the item was not delivered. Apparently the courier attempted delivery but was not able to deliver. However, we are an organisation that was open and available to take deliveries at this time and therefore there was no reason why it could not be delivered. You may want to raise this with your delivery company as you are likely to lose business as you did in this case - I asked for a refund.