I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Ver mais
A empresa respondeu
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Ver mais
A empresa respondeu
I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Informações de contato
PO BOX 260, 4108, Archerfield BC, Austrália
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Culture Kings
Customer service very fast
I asked to cancel my order, because I didn’t notice the USD tag before clicking on "Buy". And Donna helped me out very fast in near 10 mins. Great customer service.

Resposta da Culture Kings
Massive thanks to Alphonsine for her…
Massive thanks to Alphonsine for her speedy response

Resposta da Culture Kings
Amazing support very fast super proud
Amazing support very fast super proud

Resposta da Culture Kings
I had placed an order and couldn’t find…
I had placed an order and couldn’t find my confirmation, gabby was very helpful and found my order tank you

Resposta da Culture Kings
amazing customer service from gabby
gabby was absolutely amazing and was able to help me swap my small jumper for an xs as i accidentally ordered the wrong one. she was so understanding and quick with the help!! thank you so much

Resposta da Culture Kings
Refund
I’m so glad my order could be refunded quickly thank you so much Donna for helping me out I was so stressed as it’s a birthday present for my brother.

Resposta da Culture Kings
Drisana got back to me swiftly and…
Drisana got back to me swiftly and helped re-organise my delivery

Resposta da Culture Kings
Great service
Great service. I ordered a hat but unfortunately purchased the wrong item. Donna responded and refunded immediately. Appreciate the swift service.
Will definitely be back in the future.

Resposta da Culture Kings
Great customer service by Donna
Great customer service by Donna. She was friendly, helpful, and very professional. I really appreciated her assistance and excellent service.

Resposta da Culture Kings
Thanks to Donna my order was rectified…
Thanks to Donna my order was rectified when I accidentally ordered a wrong size she was able to adjust my order and still send it out same day. 5 star service

Resposta da Culture Kings
Donna was extremely kind and helpful…
Donna was extremely kind and helpful with my request and helped me asap. Very great full.

Resposta da Culture Kings
Super helpful service with quick…
Super helpful service with quick response and resolved my query

Resposta da Culture Kings
Made an error with my address and the…
I made an error with my address and the problem was taken care of very quickly by Donna who couldnt have been more helpful.Very pleased with my shopping experience.

Resposta da Culture Kings
Donna was amazing
Donna was amazing. Actioned my request promptly with no issues. Thank you so much.

Resposta da Culture Kings
Helped me heaps with my order
Helped me heaps with my order

Resposta da Culture Kings
Great customer service
Great customer service from Culture Kings. Ordered incorrect shoe size, emailed and changed by Aileen within hours.
Thankyou Aileen.

Resposta da Culture Kings
The employees at Culture Kings are the best!!!
I accidentally ordered from the men’s shoe section instead of the women’s and I emailed immediately to cancel my order! Completely my mess up so I wasn’t expecting to be able to, and as a young single mother that doesn’t really get to treat herself I was guttered! However, Donna quickly got on to it and was able to cancel my order before it was shipped. Donna is the type of employee that makes customers come back and I’m not only amazed by her prompt response but her lovely demeanour! My girl, thank you so much and I will be shopping at Culture Kings much more often now thanks to you! Just ordered shoes in the right size now 😆

Resposta da Culture Kings
Amazing customer service and got my…
Amazing customer service and got my order fixed. Thank you!

Resposta da Culture Kings
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







