I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Ver mais
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Veja o que dizem as avaliações
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Ver mais
A empresa respondeu
Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen ci... Ver mais
A empresa respondeu
I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Informações de contato
PO BOX 260, 4108, Archerfield BC, Austrália
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Gabby did an awesome job of helping me…
Gabby did an awesome job of helping me rectify a mistake I made on my order.

Resposta da Culture Kings
Donna to the Rescue!!!
Donna was super helpful and fast about helping me update the shipping address on my order when I made a mistake. Thank you so much she made my day and made sure I got my package to the right spot!

Resposta da Culture Kings
I would like to thank culture kings…
I would like to thank culture kings specially Gabby for responding and doing my request. Great customer support!
I will always be a customer of Culture Kings! More power to you guys! Cheers
Rhico

Resposta da Culture Kings
quick and efficient support
quick and efficient support! with a very kind girl on the phone promptly correcting my address.- eryka was her name🙂

Resposta da Culture Kings
Great customer service
Great customer service, i had made a mistake in my order and with the help of Gabby, she fix it in no time

Resposta da Culture Kings
I am very happy with your service
I am very happy with your service, and especially with Gabby who helped me change my address which I had forgotten. I am completely satisfied.

Resposta da Culture Kings
I put in my issue very late last night…
I put in my issue very late last night around 12pm and with in hours gabby was straight on to sorting out and resolving my issue.
Very happy with this customer support thanks gabby
Regards Trent

Resposta da Culture Kings
Customer service was fantasic
Customer service was fantasic, Marleyah was amazing and amended a fault I made in my order swiftly.

Resposta da Culture Kings
Amazing response time!
I ordered a pair of Air Force 1 07 and I ordered the wrong size. So I sent a email to ask if I could change the sizes and Ailean the next day put a new order in for me for the right size!!
Amazing work Ailean and fantastic customer service and responded so quick
Thank you Ailean!!!!

Resposta da Culture Kings
Alphonsine was amazing
Alphonsine was amazing. Very helpful and super efficient. My situation for delivery could have ended up very convoluted and challenging but because of quick action it was solved almost immediately.

Resposta da Culture Kings
I ordered 2 hats on June 24th for $80+…
I ordered 2 hats on June 24th for $80+ dollars, and never received them. The order said they were damaged and couldn't deliver. I've been trying to get resolutions from Culture Kings to no help. I received an email saying they would look into it and they have not responded to my follow up emails. This is a terrible situation because I wanted the hats for a Bday.

Resposta da Culture Kings
Gabby was really helpful and resolved…
Gabby was really helpful and resolved my issue fast and efficiently!

Resposta da Culture Kings
I ordered the wrong size on a chain and…
I ordered the wrong size on a chain and sent an email through hoping I could change the size, Donna went above and beyond to help me out, she even checked on it later to confirm it's the size I wanted. Very happy with Culture Kings and the chain looks awesome, thanks Donna!

Resposta da Culture Kings
I forgot to change my shipping address…
I forgot to change my shipping address and reached out to the Culture Kings team. I received an email from Culture Kings with the changed address and it was very easy on my end to change it. Ailean made this process very smooth and easy for me!

Resposta da Culture Kings
I called up the company early in the…
I called up the company early in the morning g to request for my order to be changed before being processed. There I got in touch with Donna who, off the bat, was lovely and greeted me with warmth and friendliness, it made the whole experience more comfortable! She was able to fulfil my request as well which is something I am grateful for to this day! I was impressed how well Donna communicated and how efficient her work was. Definitely will order from Culture King again and I know now that if I ever have an issue about something, Culture King has the staff well equipped to deal with it.

Resposta da Culture Kings
Great customer service
Great customer service. Always amazing support. I can’t stop ordering new hats lol.

Resposta da Culture Kings
Great and fast service
Great and fast service! Thanks to Gabby for being nice and helpful with resolving my issues.

Resposta da Culture Kings
Donna (customer service) ⭐️
Donna has been nothing short of AMAZING ! I panicked and bought the wrong size shoe for my partner and she got in and helped me fixed it right away, she’s an absolute angel and couldn’t have made the process any more simple !

Resposta da Culture Kings
My experience with Gaby
Gaby was very quick, effectiant and understanding. She spoke to me on the phone and was amazing help. Shes has great Customer service skills and was lovely to talk to.

Resposta da Culture Kings
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