Curious Thing AI Avaliações 73

Dont undersand french and terrible accent

Could not set it up with my phone, never got to use it. Also, they misrepresented what the product would do. I could only have 2 of their offerings even though I
recieved an email saying this:
With your current Lucy Professional plan, you will have access to all of this:

-An AI agent available 24/7 to answer all your missed calls
-Unlimited call summaries sent to you by text and/or email
-Removal of Curious Thing branding
-Custom message taking to help you qualify leads and capture detailed inquiries on the phone
-Answer up to 3 FAQs such as opening hours, business location and product offering
-Share important links with callers via text such as booking pages, pricing details, website or email address

DOn't put your payment info in, they will not refund you. They made $24 off me and wasted 2 hours of my life.

I have used their Lucy A.I. for almost a year and during that time thought it was great since it was the free version. In fact, I have many colleagues who signed up for the pay version upon hearing the interaction of the free version that I have been using. This week I just got an email saying that they’re terminating the free version at the end of this month. Keep in mind all of their marketing for almost a year focused on the fact that they had a free version as well as a paid version. Even now on their Facebook page The cover photo still says “it’s free “I really feel like this has become a bait and switch. I will not recommend this to anyone moving forward and it looks like I’m going to have to find a replacement service. Even if I have to pay, I’m going to use a different service. I feel quite betrayed by them and their marketing. It was a pain to set up forwarding it didn’t work well initially and I needed to spend extra time doing so. Now it looks like I have to do that all over again. I do not recommend this service

They let me sign up for a free account. I thought I’d give the professional plan a try. It was too expensive since they raised the price to $24 a month. I have a small business. So, I decided to return to the free version. That’s when I discovered that the free version was, “temporarily unavailable.” It’s had this status for two months now. (It’s not really “temporarily unavailable,” is it?) Why can’t they just be honest and say there is no more free version? The moment they were apparently bought out by another company called Trivoni Software, the free version disappeared. I contacted them by email to ask what was going on, and they simply ignored my email.

Great tools i loving ❤️ ❤️ ❤️ ❤️

I had a free "Lucy" account to handle calls whenever I went away on vacation. Obviously, this wasn't something I used on a daily basis.

Recently, I was sent an email, telling me that my account would be deactivated as I hadn't used it in a while. Interesting, but fine. I logged into my account, which - like EVERY OTHER website out there, should have been good enough to keep my account going.

Apparently not. These imbeciles deactivated it a day or so later.

Fine. I'll sign up for a new account.

Surprise, surprise. They turned off the "free" feature account, and are now forcing people into purchasing a paid subscription.

What the h*** is this s**** about?

To me, this is nothing more than a ploy...a scam...to force non-paying (free) customers into purchasing a subscription plan.

In fact, when I contacted customer service about this, I was told that if I "found value" to what they offered, I could purchase a plan.

Nope. I don't find value with ANY company that cancels an account, and then forces you to re-join with a paid plan. As far as I'm concerned, you can shove that suggestion up your rear.

But that's ok. I fully intend to spread the word about this on every social media platform that I can. Hope your business tanks.

Curious Thing impressed my brother immensely when he didn't know I had implemented the service! He liked it so much, he enjoyed calling it to leave messages with Ai technology like Lucy. He wanted to try it, so I told him to try it out! He had been using Google Voice, but this is better for a long-haul trucker like him. I can look at my messages, or get texts that he called. I've had great experiences in IT working for two Australian-based companies, and it's a great memory to have supported Aussies & Kiwi's!

Lucy is awesome for screening my calls .....Im on the no call list but that does not stop them !! just starting in Real Estate and when I get busy I'm planning on updating to all she has to offer! I love Lucy!! lol

This product does not work with Google Voice as advertised. I requested a refund, but the company refused. Instead, they responded with this:

'I really would like to emphasize that it's not about keeping your money—it's about understanding the root cause of the issue. We are very eager to understand why Google Voice doesn't work because our documentation says it is supported. Identifying the root cause is, unfortunately, a key part of our process.'

Should a customer be required to troubleshoot a company’s product in order to receive a refund? Absolutely not. A company should stand behind its claims and offer refunds when their product fails to deliver."**

This AI assistant is easy to set up and offers a grate range of skills can answer questions and share information to your customers. I love the message taking and texting me or email grate when I am busy on the job. Her skills are consistently improving and web-hooks is a game changer allowing integration to other Software APIs. Give it a try ad se how Lucy can help your business today.

I've never been able to receive texts or emails informing me I have messages I've reported it customer service and still nothing. They haven't done anything to help me. I'm very upset with this series

I have a great experience with Lucy. She filters out all my calls. Would definitely recommend this AI.

Many years ago, there was a television show called "I Love Lucy." Well, I can say that after working with curious thing ai for several months, I love Lucy.
Several times, I have been told by clients and friends who have interacted with Lucy that they were most impressed. Lucy has enhanced the image of Pat & Phil Realtors® while protecting me from robo and spam calls and leaving me valuable messages from legitimate callers. I have directed those who ask to Curious Thing AI to get Lucy for their business. Phil Madden, Realtor®, Keller Williams Emerald Coast, Destin, Florida.

Tried to sign up for Lucy as I would live to have it. But, only to find out my provider isn't listed so could use it. Please add StraightTalk to your list so I can use the Lucy service.

Lucy has revolutionized my business! As a General Contractor, my time is incredibly valuable. Before Lucy, I was constantly fielding calls from potential clients who, unfortunately, I couldn't assist. This not only wasted precious time but also impacted my ability to focus on those I could help.

Lucy has become an invaluable first point of contact. She expertly screens calls, and qualifying leads and ensures I only connect with clients who are a good fit for my services. This has significantly increased my productivity and allowed me to dedicate more time to providing exceptional service to my valued clients.

This is a God Send!
Lucy takes all of my calls and takes the info needed so I can reply to them in a timely manner.
Absolutely recommended!

Perfect enough said

It doesn't let me put Lucy in Spanish.

We are implementing Curious Thing for our main inbound call handling. Ironically (or as to be expected, take your pick), the note taking ability of "Lucy" is superiour to the one of our staff! No details are lost, no matter how long the message. Clients no longer have a call queue but rather get it off their chest and we engage from there.
Smart overrides seal the deal. This not only saves us money but makes the customer experience a better one. Beats the old IVR (press 1 for support, 2 for...) any day!!!

I love Lucy! She's awesome, I use Lucy to screen my calls for customers I can actually help, I waste time talking to customers trying to help them only to find I can't. I feel I now have more time in my day. My regular callers love telling Lucy about their day and leaving a message.. They have a better relationship with Lucy than me! Haha! Thank you for this great service