CurrencyTransfer Avaliações 1.065

O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

unbelievable service. they follow up immediately after you sign up. they try and figure out what accounts you might need. they suggest stuff. they explain stuff (e.g. MOEX). They setup zoom calls, pho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super straightforward and trustworthy platform. I make regular monthly transfers in SAR to GBP saving a small fortune compared to the standard ripoff bank rate. If ever in doubt or in need of a steer,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nothing beats excellent customer service, especially when things don't go according to plan for any number of reasons. The team at Currency Transfer is simply exceptional. They are very responsive and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We do a lot of overseas transfers of various sizes but this was first time we had used Currency Transfer. Great exchange rate and site easy to use. Also great service for an unusual transfer of a dec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de pagamento
  2. Serviços Financeiros Alternativos
  3. Agência de câmbio
  4. Serviço de transferência de dinheiro
  5. Serviço de folhas de pagamento

Escrito pela empresa

We aim to make payments borderless, reliable and fully transparent throughout.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Outstanding service

Nick Cornford jolly has provided an outstanding service. Helped me to setup an account and explain how to do transaction step by step. Highly recommend currency transfer.

27 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Fantastic Service!

The whole process was very simple and really fast! From signing up on the platform to getting funds in your account. Also, staff is on hand to answer any questions and offer support. I only wish I knew about CurrencyTransfer sooner.

16 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Nick

Nick, just great. Really actually totally great. In fact amazing. Trustworthy, likeable, professional. Mainly professional. Gets it just right. I would go out for a beer with this man.

25 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

I transferred funds from the US to Germany

I transferred funds from the US to the Euro zone multiple times with Currencytransfer. Once you understand the process and your account is set up, it is quite easy. Just had a larger sum of money transferred and it worked as expected. I received the money within 2 business days.

25 de novembro de 2022
Avaliado com 1 de um total de 5 estrelas

Warning, Bait and Switch

Warning, this is a bait and switch operation. Based on their attractive rates, I applied for an account to simply transfer monthly about 9k CAD from my bank account in Canada, to the equivalent USD in my US bank account, both under my name. I provided all sorts of personal information, passports, SSNs, etc. I signed up because of the attractive rates provided in their online currency transfer calculator. During the required intake phone discussion, the Activation Team member advised that, despite meeting the minimum transfer amount, the exchange rate would be poorer than as presented by the online calculator. "Now that we have details... blah, we have to use a network, blah" I was baited by the attractive rates presented online, but was (attempted) switched during the call. So this is a bait and switch operation. Their rates in reality are no better than the many other money exchange/transfer operations. The online exchange rate calculator is to get people into the door, and the rate is merely a possible suggestion, not a solid rates on offer. On the call I requested to withdraw my application for membership, and I deleted my account online. I hope my passport doesn't show up on the internet.

18 de novembro de 2022
Avaliação não solicitada
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

This is categorically not a 'bait and switch' operation.
In the case that any potential client might register for an account, only to then try to encourage the onboarding team to consider supporting a one-off transaction, of a size that started way below our stated minimum, then we endeavour to provide more detail of the commercial reality (and cost stack) behind any transaction.
This is intended to provide supportive explanation as to why we impose a minimum transaction size and this does not constitute a 'switch' any more than the pricing on the online calculator constitutes a 'bait'. This is provided as a guide for client transactions that we can genuinely add value to.
We are not set up to serve clients with your transaction sizes and certainly do not engage in a 'bait and switch' operation in order to attach client like you.
If the identification and explanation of misalignment caused any offence, we do sincerely apologise, but we do make every effort to identify any misalignment within our onboarding process to avoid wasting anybody's valuable time.
We also treat data protection very seriously and we can confirm that your account, personal data and all accompanying documents provided, were deleted at the point of your request.

Avaliado com 5 de um total de 5 estrelas

We use Clear Treasury for transfers to…Move Money to Suppliers in ASEAN Countries

We use Clear Treasury for transfers to ASEAN Countries. We applied an incorrect detail on the bank information for the beneficiary. Details did not match and money did not transfer to client. This created delays and issues on money recovery, quite stressful. Clear Treasury were very professional, they handled the situation, kept our accounts department updated, the money arrived back to our accouunts safely. The personal contact Clear Treasury apply to an account means you deal with a real person not an automated menu driven phone system. Well Done Clear Treasuery.

15 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Vert Smooth and prompt

Vert Smooth and prompt ; also addresses issues whenever you need a clarity

14 de setembro de 2022
Avaliação não solicitada
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Thank you for your loyalty and 5* review Dhananjoy!
Nick & the rest of our team are always here to help should you need anything else!

All the best,
The CurrencyTransfer team

Avaliado com 5 de um total de 5 estrelas

Simply the BEST

Simple and efficient process! Nothing left to the imagination! SUPER Website and SUPER Staff.

1 de novembro de 2022
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Hi Francis,

Thank you for your 5* review and kind words!
We are happy to hear that you are having a super experience using our platform and look forward to working with you again!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

No hassle transfer

The personal contact from Nick was a great help, although once I’d done one transfer the whole process is really straight forward.

The transactions were very prompt as well, so it took no longer that it would have taken through my bank transfer process, which helps.

All in all. Pretty painless and streamlined process.

26 de outubro de 2022
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Thank you for your 5* review John!
We look forward to giving you the same easy, fast and excellent service for your next trades!

All the best,
The CurrencyTransfer team

Avaliado com 4 de um total de 5 estrelas

Great service

Great service. Would like the platform to be all inclusive and link payment direct from my bank account

8 de outubro de 2022
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Hi David,

Thanks for the great feedback!
We're glad to hear you're enjoying using the platform and your suggestion is actually in the pipeline! Your dedicated Relationship Manager will inform you when it is live.

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Great service!

I have received great individual service and support from the team at Currency Transfer. Definitely recommend.

14 de outubro de 2022
Avaliação não solicitada
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Thank you for your 5* review Pat!
We are very happy to hear that you received the personalised service we strive to provide.

Nick and the rest of the team look forward to working with you again soon!

Avaliado com 5 de um total de 5 estrelas

It took some time in setting up since…

It took some time in setting up since problems at reciting bank however later the transaction was swift.

12 de outubro de 2022
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Hi Sanjay,

Thank you for sharing your experience of using our platform!
Sometimes banks can take time to credit or send a payment and we always aim to offer the best advice to our clients on how they can resolve these issues with their bank.
We're glad to hear this issue was a one-time thing and we look forward to working with you again soon!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

As it should be....

Even if you expect a mobile app today, the operation via a web interface works very simply and comfortably. The transfer response time is very short, and the transparency of the process is high. There is immediate feedback in case of questions or problems. I quickly got used to the uncomplicated nature of the transfer and no longer want to do without it.

31 de agosto de 2022
Avaliação não solicitada
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Hi Michael,

Thank you for the great feedback about our service and platform! We're so pleased to hear you've had such a positive experience with us and we look forward to working with you again soon!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Best service

Best service, and best rates

5 de outubro de 2022
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Hi Francesc,

Thank you for the great feedback and we look forward to continuing to work together!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I've used CurrencyTransfer for many transactions over the past 2 years. Their rates are always good and the service is excellent.

2 de setembro de 2022
Avaliação não solicitada
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Hi Peter,

Thank you for your loyalty and great review! We're glad to hear you've had such a positive experience using our platform.

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Smooth, efficient service

Trouble-free from start to finish, the whole process was straightforward and very fast (AED to GBP). Friendly and efficient service provided by my account manager Nick. I would not hesitate to use again.

30 de setembro de 2022
logotipo da CurrencyTransfer

Resposta de CurrencyTransfer

Hi Stephen,

Thank you for sharing your first experience of using our platform! We're delighted to hear it was straightforward and you received excellent customer service.

We hope to work with you again soon!

All the best,
CurrencyTransfer

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