CurrencyTransfer Avaliações 1.065

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

unbelievable service. they follow up immediately after you sign up. they try and figure out what accounts you might need. they suggest stuff. they explain stuff (e.g. MOEX). They setup zoom calls, pho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super straightforward and trustworthy platform. I make regular monthly transfers in SAR to GBP saving a small fortune compared to the standard ripoff bank rate. If ever in doubt or in need of a steer,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nothing beats excellent customer service, especially when things don't go according to plan for any number of reasons. The team at Currency Transfer is simply exceptional. They are very responsive and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We do a lot of overseas transfers of various sizes but this was first time we had used Currency Transfer. Great exchange rate and site easy to use. Also great service for an unusual transfer of a dec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de pagamento
  2. Serviços Financeiros Alternativos
  3. Agência de câmbio
  4. Serviço de transferência de dinheiro
  5. Serviço de folhas de pagamento

Escrito pela empresa

We aim to make payments borderless, reliable and fully transparent throughout.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ease of use

Ease of use. Good rates. Immediate assistance if required

18 de outubro de 2023
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Resposta de CurrencyTransfer

Thank you for your feedback, Andrew! We're so happy to hear you're enjoying the rates and assistance provided by us!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Great, trustworthy, efficient company

Great company whom I really trust with transferring my money overseas with. They are always available on hand to assist with any queries, difficulties or just general advice which I really appreciate and find so helpful. Very efficient, great rates and make living overseas as an expat that little bit easier! Thank you!

18 de outubro de 2023
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Resposta de CurrencyTransfer

Hi Ashleigh,

Thank you for your trust and positive feedback! We're here to make your life as an expat easier, and we're always ready to assist. Thank you for choosing our services!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Great service and great rates of…

Great service and great rates of exchange too!!

Good communication when setting up, was walked through the whole process over a teams call.

Money was sent and arrived within hours.

The support service via what’s app is priceless, the currency transfer team or your rep respond quickly to any questions.

Highly recommend this service.

Adam from U.K. living in KSA.

18 de outubro de 2023
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Resposta de CurrencyTransfer

Thank you, Adam! We're delighted to hear about your positive experience with our service. We appreciate your recommendation and are here to assist you whenever you need us!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Fast and competitive price

Easy setup, personal approach, fast transfers and very competence rates

18 de outubro de 2023
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Resposta de CurrencyTransfer

Hi David,

Thank you for taking the time to leave a 5* review - we are so pleased to here about your fantastic experience with us and look forward to assisting your future trades!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Great communication with the company…

Great communication with the company and easy to use. Very reliable!

18 de outubro de 2023
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Resposta de CurrencyTransfer

Hi James,

Thank you for the 5* review - we are so pleased to hear about your experience with us and are always here to assist on transfers!

All the best,
CurrencyTransfers

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. Simple easy steps enable me to easily send payments overseas.
Five star customer service.

18 de outubro de 2023
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Resposta de CurrencyTransfer

Hi Neha,

Thank you for taking the time to leave us a 5* review. We work hard to ensure our clients have a user friendly experience on our platform and we are delighted to hear this is reflected in your experience!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Superb experience

18 de outubro de 2023
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Resposta de CurrencyTransfer

Hi Andy,

Thank you for the 5* review - we are delighted to hear about your positive experience with us!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Excellent services

Excellent services. Always on time and handy if there are any issues. I am one happy customer.

18 de outubro de 2023
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Resposta de CurrencyTransfer

Hi Syed,

Thank you for the 5* review! We are so happy to hear about your positive experience with our platform and look forward to assisting your future transfers!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Could not fault this company!

This was my first time making an overseas currency transfer, So I didn't know what to expect while being extremely nervous. However Nick at Currenytransfer was so patient and step by step walked me through everything I needed to know. Always on hand to answer my queries or worries with a instant response. Then once done the transfer made it to my account in less then a day! Could not recommend enough :)

4 de outubro de 2023
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Resposta de CurrencyTransfer

Thank you for your feedback, Jasmine!

We understand that making an overseas currency transfer for the first time can be a nerve-wracking experience but here at CurrencyTransfer.com, we aim to make the process as smooth, transparent and accommodating as possible and our superstar Nick is always here to help!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

excellent service

excellent service, highly responsive, very flexible - I am extremely happy with the relationship I have built up over the last few years !

31 de agosto de 2023
Avaliação não solicitada
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Resposta de CurrencyTransfer

Hi David,

Thank you for the 5* review and we look forward to working with you again!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

A most efficient and effective, and totally-trusted currency transfer company

Needed to transfer currency from a European country (Euros) to my UK bank (Pounds) with confidence. Decided to use CurrencyTransfer based on another recommendation, and they are an excellent company - efficient, effective, totally reliable and safe, and very quick. The system was explained to me clearly and concisely, and my money was transferred to my UK account within an hour of Trades being made - very efficient. CurrencyTransfer has my complete confidence and I will not hesitate to use them again when I need to transfer more money.

29 de agosto de 2023
Avaliação não solicitada
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Resposta de CurrencyTransfer

Hi Mark,

Thank you for the 5* feedback! We're thrilled to hear about your positive experience with CurrencyTransfer. We're delighted that our efficient and reliable service met your currency transfer needs with confidence. We look forward to assisting you again in the future!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Nick was super helpful. We hadn’t done this kind of transfer before but he explained everything very clearly and helped us get a good exchange rate.

1 de agosto de 2023
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Resposta de CurrencyTransfer

Hi Lucy,

Thank you for your feedback! We're delighted to hear that Nick was able to provide clear explanations and assist you in getting a favourable exchange rate. We're always here to help!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

EXCELLENT SERVICE & BEST WAY TO SEND…

EXCELLENT SERVICE & BEST WAY TO SEND MONEY HOME....
I have recently started working in KSA and was looking for ways to send money to the UK. Currency Transfer came highly recommended by my friends and colleagues. I used them on 6th July 2023 and was able to make a transfer from KSA to their banks in the UK ( in Saudi Riyals) and received the funds on the same day in my UK bank account. They are very friendly and professional people to work with.

The system of currency transfer is also very smooth and slick. You get an updated rate every 15 seconds and once you have booked it they will hold that quote for 24 hours.

5 de julho de 2023
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Resposta de CurrencyTransfer

Hi Kamil,

Thank you for the 5* review! We work to be a reliable and efficient service for transferring funds and it's an absolute pleasure to hear that this has been reflected in your experience with us. We look forward to working with you again in the future!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Tension free funds transfered and easy your mobile/computer

Since April, May and June 2023, I did multiple transitions with a handsome amount from Saudi Arabia to the United Kingdom. All the funds are transferred as committed given date. Mr Nick and his team are always available to help if it is required.No problem at all. I can recommend anyone who wishes to use this channel.It's trustable.sure

21 de junho de 2023
Avaliação não solicitada
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Resposta de CurrencyTransfer

Hi Ghulam,

Thank you for sharing your positive experience with us! Our dedicated team are always available to provide assistance when needed. We continuously work to ensure our clients find our platform a safe and easy place to transfer funds, and we're so glad this has been reflected in your experience with us!

All the best,
CurrencyTransfer

Avaliado com 1 de um total de 5 estrelas

The acquisition of an apartment…

The acquisition of an apartment overseas turned out to be a nightmare because of the incompetency and the lack of communication at Currency Transfer.
I was sending USD to be transferred in Euros for the closing.
They have good reviews and good rates which is why I decided to work with them. It was going to be a long term relationship I thought.
It started pretty good and we did a first transfer for a small amount as a test.
When the second transfer was initiated at a specific date and the exchange rate set up for a much larger amount the transfer was denied numerous times. I was devastated because my dateline was approaching.
The Fraud Department of my US bank blocked all outgoing wire transfers.
My US bank did cross examinations and concluded that Currency Transfer Operations Team didn’t send the accurate banking instructions for this specific transaction and eliminated the intermediary banking instructions.
In the meantime I had cancelled the exchange rate for the first transaction because the money couldn’t be sent.
This was the first mistake they did.
When the proper instructions were sent back to my bank, the wire transfer went through within a day.
As I was reaching to Currency Transfer and eager to discuss a new exchange rate since it was in my favor, I was told that they couldn’t identify the money transfer and that the money wasn’t there even though I had forwarded to them all the appropriate banking references and that the money had been debited from my personal account.
This is their second mistake telling me they didn’t know where this money was.
I have lost lots of time, energy and money and on top of that they charged me transfers fees on the previous transaction that couldn’t get through even though it was due to a mistake from their Operation Team.
As of now I still don’t know exactly where my USD money is and how I’m going to do the exchange to Euros for the closing on time.

14 de junho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Misleading advertisement

Website shows a transfer example from ILS to Pound with very good markup. However, after opening an account, uploading documents and scheduling a call, the company representative claims that such transfer is not supported and advise closing the account and to use competitors. Waste of time and effort due to misleading advertisement.
In addition, the company representative says that the account will be closed by him, but I could still log and had to close it myself.
At least the company representative did call on time, so that is something.

12 de junho de 2023
Avaliação não solicitada
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Resposta de CurrencyTransfer

Hi Sivan,

We apologise for the confusion that you experience during the account set up process.

Having thoroughly reviewed the situation, and the call recording, when we identified that our service would be a poor fit for you, our onboarding team suggested that it would be better/cheaper for you to find a service with the ILS settlement account held locally in Israel. The international settlement, required within our ecosystem, would have negated much of the perceived value, given the size of your transfer.

Regarding the account deletion, it looks like there has been a simple misunderstanding here. The call recording has you asking if you should delete your account, our onboarding team then offered to delete your account from our side, but where you suggested that they should not do that on your behalf, naturally we left your account open.

We appreciate this situation must have been frustrating and we do genuinely apologise for any inconveniences caused.

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

Excellent Service -

I am very sceptical about sending money to anyone over the internet, who isn't?

Having been referred to CurrencyTransfer.com by a work colleague I thought I would give it a go, having first read up about them on Trustpilot.

I usually transfer my salary direct from my overseas bank into the UK bank, and was losing quite a chunk on the exchange rate. Usually 350GBP to 400GBP.

Fast forward to last month, when I transferred using CurrenyTransfer.com and Nick Cornford-Jolly.

It went like clockwork, first time took a day for the money to clear, second time was a matter of working hours.

I saved around 300 GBP last month and similar this month.

I wish I had found Nick and co in 2019, I would be much better off.

Nick is very helpful, talking me through the process, and over a year I expect to save 1,000s if the last two months are anything to go by.

Thumbs up!

John H

Saudi Arabia



What can I say.

6 de junho de 2023
Avaliação não solicitada
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Resposta de CurrencyTransfer

Hi John,

Thank you for your valuable feedback! We totally understand the initial skepticism about sending money over the internet and we're glad you chose to give us a try.

We strive to provide a reliable and convenient service for our customers, and we're thrilled to have helped you save funds in the process.

We will be sure to let Nick know of your kind words and look forward to facilitating your transfers in the future!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

A reassuring level of service

Once you realise the money that can be saved by transferring money abroad using a service like this instead of a bank transfer, you're left with the terrifying realisation that you have to hand over a large sum of money to an institution you are not familiar with, that uses other banks to move your money around.

We went with Currency Transfer, one of two that we shortlisted thanks to Trustpilot reviews. Currency Transfer had the (slightly) better rate, and easier to use UI, but even if that wasn't the case, I would recommend them for the level of service we recieved. Nick helped me move successively larger sums of money from the States to the UK, with the most recent being the proceeds from the sale of our house. In that transfer, I messed up the reference number when completing the transfer from my bank, and Nick went above and beyond to both reassure me my money was safe, fix the situation, and then show me evidence of the money moving along properly at each step.

Can't recommend them enough for what can be a stressful, new experience.

2 de junho de 2023
Avaliação não solicitada
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Resposta de CurrencyTransfer

Hi Leo,

Thank you for your valuable feedback regarding your experience with our services. We greatly appreciate your trust in us and are thrilled to hear your positive experience.

We strive to continue to provide such services to our clients and make the process as smooth and stress-free as possible.

Once again, thank you for choosing CurrencyTransfer!

Best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

An attentive, reliable and transparent broker

I have had a superb experience with CurrencyTransfer converting GBP to TRY for purchase of an apartment in Turkey on 28 April 2023. This review is long to read, but I believe it contains information that will help others.

I started in late March by looking at the offerings of 8 different currency brokers. I choose CurrencyTransfer because they offered a demo that I could try, their fx rates were near the best, Trustpilot reviews were 5*, and I liked the quality of engagement and attentiveness that Tom Radford and Nick Cornford-Jolly provided once we made contact. After some initial phone conversation, Nick and I were in contact almost daily throughout April via WhatsApp.

From 30 March to 20 April, I booked portions of the total sum that I needed for my purchase, in 12 lots, for forward transfers to be delivered to bank accounts in Turkey on 26 April. This meant I did not risk exchanging my full amount on the day of the month with poorest GBPTRY fx rate. Since interest rates in Turkey are much higher than in the UK the prices I received for forward contracts were significantly better than spot, ranging from 24.47 to 24.10 TRY per GBP, averaging 24.24. I saved about 1% compared to exchanging the whole amount on 26 April.

The really valuable thing was that I had Nick holding my hand ever step of the way. I am a fairly experienced DIY investor in shares, but currency transfers of large sums is a field in which I have only a little previous expertise (having used CurrencyFair, Revolut and Wise). Nick introduced me to the use of the Relative Strength Index indicator, by I could gain some daily guidance as to whether or not this might be a good day on which to sell GBP. The CurrencyTransfer website is easy to use, and designed so that it is hard to make a mistake. When I transferred in my GBP it was to an account in my own name (with a UK sort code and account number). This meant that payments from my UK bank accounts could proceed without a hitch.

CurrencyTransfer work with FCA regulated partners Plexo and CurrencyCloud. They earn a fee by setting the client rate about 0.5% below midmarket.

It was essential that my money reach the vendor on a certain day, without any unexpected delay. I liked that the payments manager, Pooja Majithia, was able to pre-authorise my recipients, making sure there would be no problems. (I have bad experience with some currency transfer companies suddenly discovering that additional anti-money laundering checks are needed and the payments are then badly delayed.) I was delighted that on April 26, my funds reached the Turkish banks accounts early that morning.

I will use CurrencyTransfer again, when we do renovations to the apartment and live there. Currently CurrencyTransfer has a minimum exchange/transfer of £5,000. So unless that changes I forsee I will need to make some continuing use of Revolut and Wise for smaller sums.

In summary, I recommend CurrencyTransfer for 1) the personnel that they have for you to work with, 2) ease of communication via WhatsApp, 3) ease of use of their website when checking prices, booking transfers, checking your balances and contracts, 4) the ability to book forward transfers (something not possible with Revolut or Wise.)

27 de abril de 2023
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Resposta de CurrencyTransfer

Hi Richard,

Thank you for taking the time to share your 5* experience with us. We greatly appreciate your detailed feedback, and we're so glad to hear that our service met your expectations throughout the process.

We are delighted that you chose CurrencyTransfer after carefully evaluating multiple options. Our demo feature, competitive FX rates, and outstanding Trustpilot reviews are designed to instill confidence in our customers.

It's fantastic to know that you found our team members engaging and attentive during your interactions. We take pride in providing personalised assistance to ensure a smooth and satisfactory experience for all of our clients.

We strive to maintain the highest standards of service and look forward to assisting you with any future FX requirements. Thank you again for your valuable feedback, and we wish you all the best in your new apartment!

All the best,
CurrencyTransfer

Avaliado com 5 de um total de 5 estrelas

My experience from start to finish with…

My experience from start to finish with my transaction for a large amount was excellent. Nick was my account manager and very quick to reply and advise accordingly. I definitely plan to use CT for my other international transfers in future. Great service. Thanks very much.

17 de abril de 2023
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Resposta de CurrencyTransfer

Hi Ani,

Thank you for your 5* feedback! We're so pleased to hear that you are receiving the level of service that we strive to provide. Nick and the team are always available to help and we look forward to working with you on your future trades!

All the best,
CurrencyTransfer

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