I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and ther... Ver mais
A empresa respondeu
Unit 3 Rushmere Retail Park, BT64 1AA Craigavon, Co Armagh, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and ther... Ver mais
A empresa respondeu
We had a lovely helpful guy service us called Jonah. He checked our required sizes of the fridge in the shop that we required and once paid it was brought out to our car there and then. Exceptional e... Ver mais
A super experience with Jonah, he was very helpful and efficient. Made everything very easy for us and explained the items well.
Our advisor took the time to explain the technology behind the TV we were interested in purchasing which reinforced our decision to purchase that particular model. He then helped us to the car and mad... Ver mais
Escrito pela empresa
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 3 Rushmere Retail Park, BT64 1AA, Craigavon, Co Armagh, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The member of staff we dealt with was excellent and very knowledgeable of the products
A super experience with Jonah, he was very helpful and efficient. Made everything very easy for us and explained the items well.
Customer service from young adam was excelent
Ben was so helpful and informative. Helped make purchasing a tv and microwave very seamless.
I had to wait for over 5 minutes before anyone came to the collections counter to serve me. The box was damaged and no other replacement in store.

Resposta da Currys - Craigavon
I made a 35-minute drive to this Currys store on my only evening off to return a broken item covered under Care & Repair. The staff member refused to take it, saying his system was down and there was nothing he could do.
I tried to be accommodating and asked if I could simply leave the item with them until the system was back up, as I couldn't make the trip again any time soon. He refused again, and was extremely rude and dismissive about the whole thing. There was no attempt to help, no apology, and no alternative offered, such as taking my details or booking me in for another time.
With the cost of fuel and the current economy, wasted journeys aren't something I can afford. I left with a broken item and a wasted evening. If you're paying for Care & Repair, expect to be treated like a nuisance when you try to use it. Staff training in basic customer service is badly needed here.
I'd advise calling ahead before making a trip, and I won't be shopping here again.

Resposta da Currys - Craigavon
ON TIME, PLESENT & EFFICIENT STAFF, LEFT AREA CLEAN AND TIDY. WELL DONE
We had a lovely helpful guy service us called Jonah. He checked our required sizes of the fridge in the shop that we required and once paid it was brought out to our car there and then. Exceptional experience,thank you
The customer service was very good and everything was explained in simple terms.Also there was no pushing unwanted services onto me
The customer service from the sales team was excellent to me offering and explaining others products to me i would highly recommend curry's as a product to anyone.
I didn't get her name. But we had lovely customer service. Well informed about the product and the finance part
I wanted to order a tumble dryer in Craigavon, but I can’t, and they won’t deliver it. I went to the store and chose one that was in stock, but the lady told me that I have to collect it myself. I can’t order it online either. Is this a joke?

Resposta da Currys - Craigavon
Our advisor took the time to explain the technology behind the TV we were interested in purchasing which reinforced our decision to purchase that particular model. He then helped us to the car and made sure the TV was secure before he left us. Excellent service.
I think what made my experience at Currys special was the attentivness of the young assistant who aided me so expertly with my purchase. They could not have been more helpful, friendlier or knowledgeable in regards to the item i was enquiring of and it helped me very much in deciding which product siuted my budget and needs. Customer service is a priority for me and the person who served me is an absolute credit to your company.
David was very helpful and knowledgeable
Ordered, paid for and collected within the hour. The young man was polite and helpful. The online service for ordering was easy to follow .
Very helpful, polite and attentive and in no way pushy.
Brilliant service in shop.
Delivery was on time with 2 great van drivers. They removed the packaging and took it with them and brought the fridge freezer in without knocking against the walls. Fantastic!
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.