The sales assistant was useless put the order wrong had to refund and start again thank goodness for the young lady that saved the day Jess sorted out all the mess and arranged for next day... Ver mais
A empresa respondeu
Unit 1 Fosse Park South, LE19 1UT Leicester, Leicestershire, GB
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The sales assistant was useless put the order wrong had to refund and start again thank goodness for the young lady that saved the day Jess sorted out all the mess and arranged for next day... Ver mais
A empresa respondeu
Jess, the staff member, was absolutely brilliant. She knew her stuff. We were originally looking at another Bosch fridge freezer and she then pointed us towards another one of the same make and featur... Ver mais
Much easier to buy a laptop than anticipated mainly due to the excellent help provided by Parminder. She explained every stage and made sure we understood the best options available to us whilst givin... Ver mais
Ordered online. Site easy to navigate, selected collection for my order which suggested available in 48hrs but was ready the following day after placing the order, so very happy. A seamless transactio... Ver mais
Escrito pela empresa
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 1 Fosse Park South, LE19 1UT, Leicester, Leicestershire, Reino Unido
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The whole experience from choosing to installation of our new dishwasher was easy, professional and within budget. We will definitely choose Curry’s for our next electrical purchases. The delivery/installation guys deserve a special mention for being so careful, on time and upbeat. Thank you.
Sales assistant Jess extremely helpful friendly and knowledgeable.
We received help and information as soon as we arrived in the store.
We were looking for a mid price television and we were given demonstrations and useful tips.
Friendly staff and all done within 30mins !
Worse customer service ever.
Still
Not resolved and no one gets back to you.
Terrible terrible customer experience and service

Resposta da Currys - Leicester Fosse
The staff were pleasant and efficient and made the purchase easy.
I ordered a vacuum for collection. When ordering it they said it would be ready 2 days later.
Despite checking my emails all day, I never got the confirmation email. So I went to the store on the off chance.
Turns out it did arrive to the store, but nobody could be bothered to check it onto the system!! Shocking and lazy.
Also I knew for a fact there were 2 boxes on the shelf in the store.
The most odd thing was that we were going to buy the product in store 2 days before, but when the staff member scanned the box on the till it was £100 more expensive! But on their tablet the online price was £100 cheaper! So she even told us to order it online and collect it!
The silly thing was that instead of 'collecting' the one in store that we knew was there, Currys would deliver a different one to the store from the warehouse!! What a waste of time!
Their system needs to be better.
Ultimately I'm disappointed with the laziness of not checking the product in so I can collect it on the day we needed to.

Resposta da Currys - Leicester Fosse
Rip off selling notepads with no power supply wont give immediate refund because of paying on line .Total crap .

Resposta da Currys - Leicester Fosse
I don't believe in ghosts, but Currys' ordering system definitely lives in another dimension. On August 30th, I bought a cordless vacuum with an extra care plan via Click & Collect (home delivery wasn't even an option). I used my Flexpay, where I had a plenty of credit limit. The formal side went perfectly: I got an order number, confirmation, and my repayment plan was updated.Days passed, and if I hadn't reached out myself to ask why the item wasn't ready, this would probably drag on forever. On September 2nd, customer service informed me that my purchase is a "ghost order". The reality? Today is September 3rd. According to my Flexpay account, I am a "happy owner" of a vacuum cleaner that I don't actually have. Although the installments haven't started yet because the position is pending, the funds are locked, completely blocking my credit limit from making another purchase.Currys simply washed their hands of it, stating they won't deal with it because on their end, the order is "cancelled". So now I am forced to wait indefinitely for them to fix a mistake they claim they cannot even see. Meanwhile, prices might change or the model could go out of stock. Since you waste my time with such lightness and nonchalance, I have no choice but to contribute - with a touch of irony - to lowering your rating. Perfect scores have to be earned, and you are lightyears away from one.

Resposta da Currys - Leicester Fosse
Sales was good; however technical support was unhelpful; none of your so-called support staff had any technical knowledge, even limited knowledge, to enable them to help me with my basic queries regarding this item. Am very dissapointed.

Resposta da Currys - Leicester Fosse
Easy to order on line. Collected following morning.
Staff friendly and polite
We purchased a chrome book for our son to realise the college he is moving to now uses windows laptops. We returned 2 days later to exchange the chrome book for a windows laptop after being advised by the main office that this would be possible only to find the staff member in store tell us this was not possible. I’d recommend people purchase from online competitors who offer similar pricing with better aftercare

Resposta da Currys - Leicester Fosse
My experience was pleasant and quick, which was possible by Max. That went the extra mile to get me the best value for my money.
Everything was excellent, with the exception of the previous evening’s text giving us a 4-hour delivery window. This didn’t arrive until the delivery day, after the 4 hour slot had started!
Called into Currys Fosse Park Leicester yesterday, 28/08 to price up cookers. Great display and met with Reshma who was extremely helpful. All of our queries were dealt with professionally and nothing left to chance. We left the store with the information we needed and more. We will be returning. Thank you Reshma for your time and efficiency.
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