Staff not very helpful or knowledgeable, waited quite some time for assistance despite several members of staff stood around chatting We were about to leave when we finally got someone to help
A empresa respondeu
Unit 5 Sweet Briar Retail Park, NR6 5DH Norwich, Norfolk, GB
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Staff not very helpful or knowledgeable, waited quite some time for assistance despite several members of staff stood around chatting We were about to leave when we finally got someone to help
A empresa respondeu
We got talking to Keanu in the Norwich branch on the Friday re buying a new laptop. He is a very pleasant young man who knew a lot about the products we looked at and gave us the impression we were ta... Ver mais
We were left to look at the washing machines and to make a choice without having pushy sales assistants bothering us, which I like when shopping. There did seem to be a shortage of staff on duty. Thi... Ver mais
I purchased a new Laptop and was having trouble setting it up. I returned to Currys store and your technical person sorted out my problem and carried out my logging in process.
Escrito pela empresa
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 5 Sweet Briar Retail Park, NR6 5DH, Norwich, Norfolk, Reino Unido
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spot on , I wasn't bombarded by staff when I arrived in the norwich branch, I prefer to go to staff 😀 service was excellent, delivery service was spot on cheerful staff in with the new appliance and out with the old thankyou
The staff were especially helpful in particular Keiron and Mark
Very easy to order online and collect from store within one hour
Easy to order online. The guys who delivered the tumble drier were great. They rang my mobile to say they were ten minutes away so on time and polite couldn't ask for more. Well pleased.
Informative friendly staff .two guys that delivered and fitted purchase were super helpful. Excellent
Service in store was appalling. Staff wondering around doing nothing.
Wanted to purchase 2 televisions.
You ask the staff for help,there response is i dont work on that section,i will get someone to help. 30 minutes later someone comes to help.
Terrible service. This store is always like it. Terrible management.

Resposta da Currys - Norwich
We were left to look at the washing machines and to make a choice without having pushy sales assistants bothering us, which I like when shopping. There did seem to be a shortage of staff on duty. This isn't a fault of the staff who were there, but more a head office problem.
A good experience, the staff member knew what he was doing and saw to our purchase quickly. Nice and chatty too. Even helped the warehouse staff to get the machine into the car.
The initial contact was very slow and I was bypassed a couple of times. But after that the gentleman that served me was very friendly, knowledgeable and not at all pressurising.
Very helpful in store service. Delivered as promised next day at a reasonable time
The member of staff behind the counter in a wheelchair was brilliant.
We got talking to Keanu in the Norwich branch on the Friday re buying a new laptop. He is a very pleasant young man who knew a lot about the products we looked at and gave us the impression we were talking to a very genuine person who would not compromise honestly for the sake of a sale. We asked him when he was next at work and we returned on Sunday and purchased the laptop and also Charger, 5M HDMI to HDMI cable, USB A to C cable and a well padded Sandstrom backpack to protect the laptop on our travels. We will seek him out when we next purchase a kindle and replace our phones and tablets which are getting to the end of their lives. Thank you Keanu.
East to use click & collect in store service, great products and great prices.
The salesperson was very amenable and helpful. The freezer we had chosen was not in stock and he suggested a slightly wider one. In actual fact it is perfect. He and another salesperson lifted the freezer into the boot for us.
A no quibble return and replacement. Staff helpful and very friendly
Dealt with efficiently and your sales person answered my questions
Thank you
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