Customcontrollers Avaliações 3.909

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really disappointed with my purchase. I bought a custom deadpool controller for my wife’s birthday. The buttons started malfunctioning within the warranty period and to their credit they did fix it t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service. My son’s controller stopped working (only some of the buttons), I emailed them and within 24 hrs I received a response. They sent me a pre-paid return envelope the same d... Ver mais

Avaliado com 5 de um total de 5 estrelas

In November 2024, I got an elite controller for my son, and he’s been absolutely thrilled with it. Despite his heavy-handed use, it took almost a year for any issues to appear. I reached out via email... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased an elite controller for my son in Nov 2024 and he has loved it. He’s is quite heavy handed and after nearly 12 months of ownership the controller developed some faults. An email was duly... Ver mais

Detalhes da empresa

  1. Casa de apostas
  2. Oficina de Conserto de Eletrônicos
  3. Loja de Videogame

Sobre Customcontrollers

Escrito pela empresa

Welcome to Custom Controllers, the leading manufacturer for customised gaming controllers, including Xbox One, Xbox Series S/X, Xbox Elite, PlayStation 4, PlayStation 5 and Nintendo controllers. Our specially trained team customise controllers by hand and we offer up to 550 different designs over our website. Custom Controllers UK is renowned for having the biggest range of designs worldwide.

Custom Controllers established in November 2007 offering repair and modification services. Shortly after, the customer base grew online which allowed development of a website to offer a selection of customised controllers. As customer base continued to grow so did the product range Custom Controllers had to offer. After the very first collaboration which was with the sportswear giant ‘Nike’, Custom Controllers rocketed ahead in its own market moving forward to create hundreds of new designs to release to its fan base it had developed. This attracted Games developer ‘Konami’ which formed another collaboration for Custom Controllers. The collaboration was for Metal Gear Solid V: The Phantom Pain. Due to its huge success on release day Konami returned to Custom Controllers to Collaborate on another game ‘Pro Evolution Soccer 16’, The controller was provided to major press outlets, PES ambassadors and Gaming Celebrities during the release of PES 16 in September 2015. This controller has yet to hit the website for sale to the general public so if you have one of these controllers then consider yourself lucky to be chosen by Konami. After the success of both collaborations Custom Controllers had already earned the reputation of the “go-to-guys for custom controllers.

As standard, we include 12-month warranties with all controllers that we offer. So, whether you want an Xbox controller, or a PlayStation controller, it will be completely covered by our mechanical warranty.

Shop Custom Xbox Controllers Shop Custom PlayStation Controller Shop Custom Nintendo Controllers Shop Create Your Own Shop Games Consoles Shop Controller Repairs Contact Us

Fast and Free Shipping

On all orders

Here at Custom Controllers , we offer the quickest delivery for all of our controllers. Whether you are buying a pre-made Xbox custom controller or customising your own controller, we can guarantee 99% of the time you will receive your controller within 5-7 working days.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast delivery service great product and…

Fast delivery service great product and amazing value.

30 de dezembro de 2024
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Resposta da Customcontrollers

Hi Michelle,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated and we are delighted to hear you are pleased with our services, thank you again for using Custom Controllers.

Kindest Regards
Maya

Avaliado com 3 de um total de 5 estrelas

Great controller despite its apprent flaws

I am happy with my controller but it arrived damage on the plastic by the top r1 bumper the plastic houseings top an bottom were slightly loose an the touchpad had a few problems but sorted it self tho i am happy at how its performed but for the i paided just felt it was at a lower quality then a regualar ps4 controller the extra buttons an taller sticks are what make this controller so good i love that an fps games feel much more open to experiementation tho i am more then happy to try this product out so thank you custom controllers

31 de dezembro de 2024
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Resposta da Customcontrollers

Hi Leon, thank you for your review. It is great to hear that you love the controller. We apologise if the packaging was damaged upon receipt. With all of our controllers, you have a 12 month warranty against manufacturing defects so should any issue occur, please get in touch and we can advise of our process. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

Well impressed with the controller I…

Well impressed with the controller I got the elite shadow came on time with all the accessories case charger cable nice colour 10/10 would definitely buy from this site again .

3 de janeiro de 2025
Avaliação não solicitada
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Resposta da Customcontrollers

Hi Ant, thank you for your 5 star review! It is brilliant to hear how happy you are with the controller and everything it comes with. Thank you for saying you will use us again and we hope you will also recommend us to others. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

Excellent communication and customer…

Excellent communication and customer service.

24 de dezembro de 2024
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Resposta da Customcontrollers

Hi Nakita, thank you for your 5 star review! It is great to hear how happy you are with the level of communication and customer service you have received. We hope you will use us again in the future as well as recommend us to others. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

Will definitely be buying more

They didn’t have my face plates in stock and emailed me the same day as ordering, chose an alternative and it was confirmed and shipped the same day. Great customer service great product

24 de dezembro de 2024
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Resposta da Customcontrollers

Hi Morgan, thank you for your 5 star review! It is great to hear how happy you are with our service and that you will be using us again in the future. We look forward to your next order. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

The controller was amazing

The controller was amazing. Easy process and delivery was fast as well. Overall great will order again .

24 de dezembro de 2024
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Resposta da Customcontrollers

Hi Leander, thank you for your 5 star review and for saying you will use us again based on your positive experience! We look forward to your future orders. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

Fantastic service ordered customer…

Fantastic service ordered customer controller on the 23rd December and arrived on the 28th.

24 de dezembro de 2024
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Resposta da Customcontrollers

Hi, thank you for your 5 star review. We hope you will use us again in the future as well as recommend us to others. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

Great service

23 de dezembro de 2024
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Resposta da Customcontrollers

Hi Niki, thank you for your 5 star review! We hope you will use us again in the future as well as recommend us to others. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Ordered last minute and still arrived in time for Christmas. Son is really pleased with his ps5 controller

23 de dezembro de 2024
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Resposta da Customcontrollers

Hi Lee, thank you for your 5 star review! It is brilliant to hear how happy you are with our delivery speed and that your son is pleased by the controller. We hope you will use us again in the future as well as recommend us to others. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

My grandsons Custom controller cane…

My grandsons Custom controller cane before Christmas..
Was well packaged. I'll definitely use this company again

19 de dezembro de 2024
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Resposta da Customcontrollers

Hi Helen, thank you for your review and for giving us 5 stars! It is fantastic to hear how happy you are with your order and we hope your grandson loves the controller. Thank you for saying you will use us again, we really appreciate it. Many thanks, Tim

Avaliado com 1 de um total de 5 estrelas

Mic doesn’t work

We recieved the pad but the mic doesn’t work on it I’ve been trying to get hold of the company since Christmas Day and just get automated responses back and still no luck I have one upset little boy

18 de dezembro de 2024
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Resposta da Customcontrollers

Hi Naomi, thank you for your review. We are so sorry to hear that the controller is not working as it should. I can see my colleague has replied to your email with instructions as to how the controller can be returned free of charge to be repaired or refunded. Please accept our apologies for the inconvenience caused. Kind regards, Tim

Avaliado com 5 de um total de 5 estrelas

Fast delivery and my son loved the…

Fast delivery and my son loved the controller

18 de dezembro de 2024
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Resposta da Customcontrollers

Hi Kieran, thank you for your 5 star review! It is wonderful to hear that your son loves the controller. We hope he enjoys it and that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Avaliado com 1 de um total de 5 estrelas

I recently left a 5 star review

I recently left a 5 star review, the quality of the controller was in fact really good and the delivery was speedy, however once my son opened this on Christmas Day and went to use this, it was infafe faulty with extreme stick drift and is unable to use this. I have sent an email and expect this to be replaced. Shocking for the amount of money it costs.

25 de dezembro de 2024
Avaliação não solicitada
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Resposta da Customcontrollers

Hi Sean, thank you for your review. We are sorry to hear that the controller received has a fault. I have emailed you in relation to this as to how the controller can be returned free of charge to be repaired/replaced or refunded. Please accept our apologies for the inconvenience caused. Kind regards, Tim

Avaliado com 5 de um total de 5 estrelas

Great!

Very impressed with the xbox elite 2 controller. Fast delivery arrived in perfect condition and with the black Friday discount, the price was amazing. Thanks guys!

3 de dezembro de 2024
Avaliação não solicitada
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Resposta da Customcontrollers

Hi David, thank you for your 5 star review! It is great to hear how happy you are with all aspects of your order. We hope you will use us again in the future as well as recommend us to others. Many thanks, Tim

Avaliado com 5 de um total de 5 estrelas

Website so easy to navigate with clear…

Website so easy to navigate with clear instructions, a very fast and efficient delivery time

18 de novembro de 2024
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Resposta da Customcontrollers

Hi Karen, thank you for your 5 star review! It is great to hear how happy you are with our website and the speed of delivery. We hope you enjoy your controller and will use us again in the future. Many thanks, Tim

Avaliado com 1 de um total de 5 estrelas

I didn't receive my controller and…

I didn't receive my controller and there was no help

17 de dezembro de 2024
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Resposta da Customcontrollers

Hi Cam, thank you for your review. I can see we confirmed the weight of the parcel when the delivery left us showing that the parcel contained the controller. From the packaging pictures you have sent us along with the proof of delivery from Royal Mail, the package has not been tampered with or re-sealed by the courier. Kind regards, Tim

Avaliado com 5 de um total de 5 estrelas

5* smooth and what i wanted

Great controller and quick delivery no issues so i can't speak for customer service

16 de dezembro de 2024
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Resposta da Customcontrollers

Hi James, thank you for your 5 star review! It is brilliant to hear how happy you are with your purchase. We hope you enjoy the controller and will use us again in the future as well as recommend us to others. Many thanks, Tim

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