Really disappointed with my purchase. I bought a custom deadpool controller for my wife’s birthday. The buttons started malfunctioning within the warranty period and to their credit they did fix it t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Really disappointed with my purchase. I bought a custom deadpool controller for my wife’s birthday. The buttons started malfunctioning within the warranty period and to their credit they did fix it t... Ver mais
A empresa respondeu
Absolutely fantastic service. My son’s controller stopped working (only some of the buttons), I emailed them and within 24 hrs I received a response. They sent me a pre-paid return envelope the same d... Ver mais
In November 2024, I got an elite controller for my son, and he’s been absolutely thrilled with it. Despite his heavy-handed use, it took almost a year for any issues to appear. I reached out via email... Ver mais
A empresa respondeu
Purchased an elite controller for my son in Nov 2024 and he has loved it. He’s is quite heavy handed and after nearly 12 months of ownership the controller developed some faults. An email was duly... Ver mais
Escrito pela empresa
Welcome to Custom Controllers, the leading manufacturer for customised gaming controllers, including Xbox One, Xbox Series S/X, Xbox Elite, PlayStation 4, PlayStation 5 and Nintendo controllers. Our specially trained team customise controllers by hand and we offer up to 550 different designs over our website. Custom Controllers UK is renowned for having the biggest range of designs worldwide.
Custom Controllers established in November 2007 offering repair and modification services. Shortly after, the customer base grew online which allowed development of a website to offer a selection of customised controllers. As customer base continued to grow so did the product range Custom Controllers had to offer. After the very first collaboration which was with the sportswear giant ‘Nike’, Custom Controllers rocketed ahead in its own market moving forward to create hundreds of new designs to release to its fan base it had developed. This attracted Games developer ‘Konami’ which formed another collaboration for Custom Controllers. The collaboration was for Metal Gear Solid V: The Phantom Pain. Due to its huge success on release day Konami returned to Custom Controllers to Collaborate on another game ‘Pro Evolution Soccer 16’, The controller was provided to major press outlets, PES ambassadors and Gaming Celebrities during the release of PES 16 in September 2015. This controller has yet to hit the website for sale to the general public so if you have one of these controllers then consider yourself lucky to be chosen by Konami. After the success of both collaborations Custom Controllers had already earned the reputation of the “go-to-guys for custom controllers.
As standard, we include 12-month warranties with all controllers that we offer. So, whether you want an Xbox controller, or a PlayStation controller, it will be completely covered by our mechanical warranty.
Shop Custom Xbox Controllers
Shop Custom PlayStation Controller
Shop Custom Nintendo Controllers
Shop Create Your Own
Shop Games Consoles
Shop Controller Repairs
Contact Us
On all orders
James Johnson Green Ltd, Unit 37a Sisna Park Road, PL6 7FH, Plymouth, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
the delivery was quick, but probably the only good thing about it, the controller looked good and was in good condition but would not connect to my playstation and customer service was useless. would not recommend, total waste of money

Resposta da Customcontrollers
I can’t fault customer service, they answer the phone quickly and really do try their best. I am however really gutted with the controller I purchased. This was bought end of November for my son for Xmas so was out of the warranty before he even had chance to open it (although I was not expecting there to be an issue)
The controller wouldn’t connect to the PlayStation despite trying all trouble shooting suggestions so was sent back (at my expense) to be repaired!
In return the controller then crashed his entire PlayStation and a full install of software had to be done to get it back and working again. The controller then connected however when used with a headset it wouldn’t work. Tried with another controller and headset worked fine so an issue with the new controller. He decided to use this for offline gaming and use an old controller for when playing online because of this issue. Now less than a week after getting it all connected the controller won’t hold charge and even after being on charge all night and most of the day it’s still saying no charge. It is no also not connecting to the PlayStation again. You’d think the company would offer a refund for good will as I’ve had nothing but problems that I’ve been trying to sort since Xmas but they will only repair or replace. I fear having the same issues again and have a very upset 11 year old who just wants to be able to game without an issue. Not what I expected from a £70 controller.

Resposta da Customcontrollers
Excellent service , xbox elite controller 2 , both bumpers repaired , and returned promptly

Resposta da Customcontrollers
The colour is beautiful but only used the controller a couple of times and already feeling stick drift on the R3

Resposta da Customcontrollers

Resposta da Customcontrollers
Fantastic experience. Super fast repair, my controller was back within a few days and is working perfectly. Would 100% recommend

Resposta da Customcontrollers
So happy with my controller, beautifully designed, amazing quality and brilliant service thank you so much

Resposta da Customcontrollers
Superb build and sturdy. The metal thumb sticks are next level really really pleased how it worked out after not having the colours I originally wanted for the buttons in stock. The alternative is nearly better to be fair

Resposta da Customcontrollers
Very good service, the controller was delivered very quickly after two days, really great, I did not expect it.

Resposta da Customcontrollers
No messing about, ordered, delivered, one happy customer, also very well built , thankyou

Resposta da Customcontrollers
Absolutely amazing service , loved my controller and it’s sent so quick as well and packaged really safely x

Resposta da Customcontrollers
Great custom controller. My boy loves it. Easy to order and fast delivery, packaged very nicely.

Resposta da Customcontrollers
Very quick dispatch and delivery exactly as described good communication

Resposta da Customcontrollers
Easy to find , great selection

Resposta da Customcontrollers

Resposta da Customcontrollers
Had a great experience and would definitely use again. I sent in my Elite 2 controller for repair to rb/lb buttons. It was dead easy to send my controller. Once it was there I got notifications of what was happened. The whole process only took a couple of days before I received it back in perfect working order.

Resposta da Customcontrollers
Excellent service with rapid delivery. Refurbished xbox elite 2 controller very happy

Resposta da Customcontrollers
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.