CustomMade Jewelers Avaliações 

983
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I cannot recommend CustomMade Jewelers highly enough. I came to them with an idea for a deeply personal custom signet ring for my son. Staff was patient, responsive, and willing to refine every detail... Ver mais

Avaliado com 5 de um total de 5 estrelas

I decided to give customMade a chance with a very important project which was the engagement ring I’m planning to give to my future fiancé. I can say with confidence that I love my finished product! I... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience working with Ryn on a custom ring. From the initial inquiry through the final product, communication was fast and friendly, questions got answered quickly, and I never fel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wonderful experience! Very patient with me through the process. Great ideas, transparent pricing, kind people, quick shipping. All in all, a great experience. Looking forward to doing more work with t... Ver mais

Detalhes da empresa

  1. Joalheiro
  2. também em
  3. Designer de jóias
  4. Fabricante de jóias

Escrito pela empresa

CustomMade is the world's largest online custom jeweler. We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

983 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(983)

88 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hear Me Out…..

Easy to use, FAST, reasonably priced, and highly custom. I spoke to REAL people, who were able to take my visions and “example rings” and make something truly beautiful and stunning. They were even able to keep everything UNDER my budget. Delivering a ring that was exceptional that didn’t wreck my finances. Every step of the process was explained, and my fiancé loves her ring. If your girl is the type who sends you a ring once in a while trying to drop a hint, send all of them to Custom Made and they will make you something Stunning. 10/5, warranty is pretty cool too.

To prove a bot didn’t write this review, I’m gonna say something… Aardvark. Bet you’ve never seen an AI say Aardvark before. Screw local jewelers, go custom made.

14 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ashers engagement ring

I had my partners engagement ring designed and its definitley one of a kind! The team did such an amazing job, they kept me up to date with the progress, and followed up promptly with any question that I had.

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faultless!

Couldn’t fault the experience at all! Everytime I messaged, someone got back to me really quickly and thoroughly answered every question I had (which was many).

From start to finish, this project could have taken about 2 months if I was quicker, but I took my time and dragged it out to about 6 just because I was in no rush. I was kept up to date all the time about the progress of my project and found the message reminder emails really helpful, though maybe slightly too frequent at times.

As I live in the UK, the delivery/shipping was my main concern but the courier (UPS) was very good and arrived within two days of shipping notification.

I really liked and appreciated that at no point during the process did I feel like I was being pressured into completing the project. I hate the whole pushy salesman/saleswoman tactic. They tailored the whole service to my requirements.

One idea from me that would have been cool to have would be maybe a small document to show highlights of my project being created, maybe to include pertinent stages of the project, like the initial sketches and 3D rendering, and professional photos.

25 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It's was really a smooth operation five stars.

It's was really a smooth operation. I was honestly very skeptical at first since I could not find any store front information or reviews that felt credible outside the website. But I figured I would give it a try. After completing the initial sketches my mind started to ease with how responsive and helpful they were. Very quick response to every question and change i wanted to make the entire way through. Was a very cool experience and custom made, made the experience extremely easy. I fell like the price i paid was fair for a custom ring made from a few inspiration pictures and what had in my mind. My fiancé absolutely loves the ring.

26 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dream Team

From start to finish the team at CustomMade helped me every step of the way creating the perfect engagement ring. Answered all of my questions (and there was a lot), being super patient with me, and seeing the vision just like I did. They were super prompt and I never felt like I didn’t know what was going on. All of the people over there were so kind and you could tell that they love doing what they do. They gave me a ring that was even better than I imagined and I’ll be forever thankful for them.

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant

Emily, who designed our rings, was brilliant. She really took the time to understand our vision and gave insightful recommendations for durability, longevity, etc. Replies were always super fast, and each stage of the process was talked through with us. Absolutely delighted!

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic experience and could not…

Fantastic experience and could not recommend them enough. If you are looking to custom design a ring perfectly for your partner then this is the company to go for.
I had some ideas in mind for what kind of engagement ring I wanted to make for my partner and the designer designed something perfectly fitting.
CustomMade were so supportive throughout the entire process and very professional. Tweaks were easily implemented, communications were easy and quick, and most importantly the ring turned out perfect and my now fiancé absolutely loved it!
10/10 would recommend.
And yes this is 100% a real review from someone who recently got an engagement ring and matching wedding band made from them in 2024 :)

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 experience!

I had the best experience with Custom Made! They helped me design my own engagement ring, to ensure I got the EXACT piece that just screamed “me.” Even though I was unsure of what I wanted design wise at first, they were patient and most helpful with throwing out ideas and helping me come to a decision. I ran into money issues along the way, and they were kind enough to put the project on hold until I got back on my feet-without pressuring me to continue and without making me pay to move forward. The piece I got is gorgeous!! It’s exactly like the professional photos I got sent. I definitely was leery about using an online only company at first, but I was able to get a gorgeous tanzanite heart stone and the band I wanted, so I’m very happy I took a chance! 10/10 overall experience!!!

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They made everything easy to track

They made everything easy to track, and where super helpful and understanding, if changes needed to be made it was quick and easy, and would always keep you in the loop,there was never a day where I did not receive a message from them, whether it was a reminder or a update on the project, it was a great experience

7 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Feel hands on and at ease while designing a piece of your future.

I found a lot of comfort in the levels of thoroughness I experienced working with the team. It felt like every detail of the planning process was covered, and being able to follow the process both in message and on the Project Thread helped ease any worries I ever had. Polite, extremely helpful, and of course, I absolutely love the finished ring. If you really want to feel like you’re hands on with the whole team and process, then you’re in great hands. Thank you.

11 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience from start to finish

I had the absolute pleasure of working with Custom Made to create a custom signet ring with my family crest, and I couldn’t be more thrilled with the results! From start to finish, the entire process was flawless. The communication was incredible—far exceeding my expectations. Every question I had was answered quickly and thoroughly, and they made sure to keep me updated on each step of the process.

When the ring arrived, I was blown away by the craftsmanship. The level of detail on the family crest was stunning, and the quality of the ring itself is exceptional. It’s clear that Custom Made takes great pride in their work, and it shows in every aspect of the final product.

If you’re looking for a company that delivers not only exceptional jewelry but also outstanding customer service, I highly recommend Custom Made. They truly went above and beyond to create something meaningful and special for me. I will absolutely be returning for future.

30 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Returning customer

This is the third order and 4th piece I have had made and without a doubt it has surpassed all expectations. The quality and care on all the work I have received has been treated with perfection and my wife and I could not be more appreciative.

25 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Their team was so helpful and kind…

Their team was so helpful and kind throughout the entire process to design and create my custom pair of earrings.
I have worked with their team twice now and was very pleased with both pairs of earrings they have created for me.
The quality of my 2 pairs of earrings is amazing. Just what I wanted.
If something is not up to their high quality standards, they fix it right away.
I don’t feel pressured when working with them and I was able to have them keep working on my earring design, until it was just right. I like that they kept me updated on how my project was going. It was money well spent, so I could create a pair of earrings to celebrate a significant day in my life.
They packaged my earrings in a beautiful box that kept them safe during shipping.

25 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Entire Process was Phenomenal

The entire process was phenomenal. Initially, I was a bit nervous investing in something so important and I felt like my vision may not be manifesting through the piece. They exceeded my expectations, my piece is beautiful and I can't wait to hand it down to my son.

We worked closely together through every step of the way and I had to approve all final adjustments. They even added so fine details that made my piece even better.

I have family who are looking to create similar pieces from our family crest and sigil.

2 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Personable, seamless and unique.

From engagement ring to wedding band, Custom Made created an experience as seamless and trusting as possible. Professionals in all aspects of the industry from Styling, Gem, and finishing are pooled together here to create a truly unique experience. I felt in full control across the process while the experienced staff provided helpful tips, notes, and recommendations given their years in the industry. Forget the box stores—this is the proper way.

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

CustomMade was very quick with…

CustomMade was very quick with communication and attentive to my needs. Not only did I get to customize a personalized ring for my partner, but they also kept within my price range. They offered several different materials of construction and were very transparent on pricing and timelines.

12 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Enjoyable experience from designing to the delivery.

The process for designing the ring was simple and straightforward. The response time was very quick and they let you go at your own pace. Very reasonable price considering the options on quality of stone and metal for the actual ring. The making of the ring and shipping is very fast after all the design decisions are made! Thank you very much for the beautiful ring. We will cherish it forever.

6 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a great experience and ring is beautiful!

What a great experience! They made the whole process seamless and easy to do. They answered all my questions and concerns in a very timely manner. My ring turned out wonderful! Very well made and to exact specifications. Even the packaging was beautiful and well made. I will use again for sure!

17 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Wonderful Experience for the Perfect Ring

I recently went with Custom Made for my engagement ring and wedding bands. The customer service was prompt and helpful. The design I had in mind was unique and detailed. I had very specific aspects I wanted and the team did everything in their power to create the perfect rings. They were patient, and enthusiastic. The final steps of creating the ring took a bit longer than expected. This was due to their quality control process. I am glad it did, otherwise I would not have gotten the exquisite piece of jewelry I have now. A perfect symbol of my love and soon to be life. I would recommend Custom Made to anyone and everyone

22 de setembro de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais