Excellent service from start to end. Great advice given and not pushy at all. Really competitive price. I purchased though cyclescheme and the process went through with ease. Thanks Paul.
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Veja o que dizem as avaliações
just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... Ver mais
We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... Ver mais
A empresa respondeu
Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... Ver mais
Detalhes da empresa
Escrito pela empresa
Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.
Informações de contato
20 - 22 High Street, LS24 9AT, Tadcaster, Reino Unido
- 01937 530303
- info@cyclesense.co.uk
- www.cyclesense.co.uk
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Got it to me by Christmas
I bought a Moon-saddle from them on Dec 22nd and it turned up on Dec 24th!. Delighted!
Returns
Excellent service ! Needed to return an item and got a phone call in reply to an e-mail I had sent the next day.
Top service
Hadn't used CycleSense before but they were great! Had what I wanted where other cycle shops didn't, good price and very fast delivery. They are now bookmarked for the future.
My recent purchase
They were the cheapest and also very fast at delivering my part. I woudl definitely go back again
Great Family Run Company
This is a great company to deal with. The range of cycles is superb and we travel about 70 miles each way to have them work on out cycles if its something we are unable to do ourselves. Its personal service. Customers are known by staff who do everything they can to provide just what you want, We also buy on line and even then you are not just an anonymous number but they will contact you personally if there are delays. A great company to deal with. My first choice every time.
Top mail order!
I have bought a few things over the last year and goods have always arrived very soon after ordering ie ordered Monday, arrives Wednesday.
scooter ears
What you see is what you get. A very useful item.
First Class Experience.
Discovered Cyclesense online when searching for the best price for the bike I was after. I was a bit unsure at first as i was spending a lot of money with a firm I did`nt know but I need`nt have worried. At the end of the online transaction I phoned the shop as I was`nt sure if my payment had gone through, the guy on the other end knew my name straight away and said that he would pass me onto his dad who was dealing with the transaction . Cyclesense is advertised as a family firm and thats the feeling I got , I immediatley felt in safe hands. The bike was despatched and I received it within a couple of days.Excellent service & I would thoroughly recommend Cyclesense to anyone.
buon assortimento, costi spedizione elevati.
la disponibilità di prodotti è molto buona ma i costi di spedizione, per l'italia, sono esagerati, considerando i circa 10 giorni per ricevere la spedizione.
Good service and very helpful
Bit of a mix up with payment but they got in touch and every thing sorted quick and easy. Highly recommended.
IT MAKES SENSE TO USE CYCLESENSE
NICE QUICK DELIVERY. GREAT QUALITY PRODUCT.
HIGHLY RECOMMENDED
Great experience!
Good product. Good price. There was a delivery delay, but I was contacted via email and phone about this. Great communication! Very highly recommended.
Fast service, great product, quick delivery
Ordered mudguards at 2pm and they arrived the next day with free postage. Product was already produced - a real bargain and super quick service.
Good price. Quick delivery
Excellent service. Ordered a pair of raceblades. Only downside is I ordered on a tuesday and they are closed on a wednesday (otherwise I would have given 5 stars). Saying that they were dispatched free of charge and arrived saturday
1st class service
I telephoned to inquire about size availability and had a very friendly, helpful man answer my questions (on a sunday). I then ordered on-line and received my nice new mtn biking jacket with 3 days. i was kept informed regarding dispatch, delivery etc by email.
Will certainly use them again.
Jane - Plymouth
Does what it says on the tin!
They had the part I wanted - which is more than I can say for many other companies out there! Payment process was painless, and part arrived when they said it would -- and bike works better now!
STYLISH MUDGUARDS FROM DEUCHLAND THAT WILL DO THE JOB
I BOUGHT A PAIR OF SKS LONG RACEBLADES FROM CYCLE SENSE AND THE SERVICE WAS FIRST CLASS ADDTO THAT THE PRICE WAS THE LOWEST AVAILABLE . I HAVE RECOMMENDED CYCLE SENSE TO 2 OTHER PEOPLE WHO WILL PROBABLY BUY THE MUD GUARDS AS WELL.
really bad service
i've let my bike in there for a fixing service, haven't use my bike for over a year and there was a lot to be done:
deluxe service, fork service, brake bleed, brake pistons, new chain, new cassette, hub shell and probably even something more than this
i've paid almost 500 gbp in total, but the service i've received was unacceptable, because of:
my bike brake pistons has been swapped without permission, previously i had my front bile on the left and rear on the right, but those has been swapped.
fork jump lock is not working after service, it jumps no matter if it's locked or not
brakes bleeding did not changed anything and brakes are working same as before
hub service has been overpaid because at the quotation state they told me that they could handle it, but as they haven't done it on their own it took more time and money that it suppose
handle bar has not been screwed correctly and i could kill myself, but fortunately nothing bad happened
also few things has been screwed too tight without any oil and my bike is squeaking while i drive
they did not even offer me any refund or discount voucher after i've complained at those things.
only fixing has been offered, but i do not have a time to give them my bike again and what is most important i do not trust them to least my bike with them again.
there are even more small things, but i've already mentioned those big ones just to let you know to avoid them.

Resposta da Cyclesense
order arrived quickly, no hassle, no problems would use again
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