Be cautious - I was brought to Dadsurance from their Facebook ads. The ads seem to suggest an offer of a dad starter kit - showing items like a buggy, car seat - all branded with Dadsurance. I fill... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
James was amazing, as it work in a very acute job role having a helping hand is always good. Talked me through several products and suggested which were best for me
A empresa respondeu
I've dealt with insurance companies for 40+ years. Being mid 60's, I took out a £30.00 per month life policy with the main over 50's insurance providers they gave me £5600 cover with a 12 month wait f... Ver mais
A empresa respondeu
What professional, polite and proactive Dadsurance is. Easy to seup. No confusing Jargon and straight to the point. They always contacted me back. I didnt have to chase. I left it up to them... Ver mais
A empresa respondeu
4,5
Excelente
133 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good services
22 de maio de 2026
Resposta da Dadsurance
Thank you for your feedback. We’re pleased to hear you were happy with the service provided through Dadsurance.
The gentleman that I spoke to was very…
The gentleman that I spoke to was very polite & very professional. I didn't feel like I was being forced into buying any of the products.
21 de maio de 2026
Resposta da Dadsurance
Thank you for your lovely review. We’re delighted to hear the adviser was polite, professional and made you feel comfortable with no pressure throughout the process.
The agent I spoke to was great to the…
The agent I spoke to was great to the point I decided to proceed with the policy. They asked if they could speak to my spouse at a later date. At no time whatsoever was I told this was to attempt to sell them other products. I did make it clear that they had death in service and we had other cover via our mortgage. However 9 other people persistently attempted to call and flog a policy. A bit disappointing as these sales people seem to forget that just like them people are in work and haven't got the time during work hours to receive nuisance sales calls.
9 de fevereiro de 2026
Resposta da Dadsurance
Thank you for taking the time to share your feedback. We’re pleased to hear that you found your initial interaction helpful and that you felt comfortable proceeding with your policy.
We’re sorry to hear that your subsequent experience did not meet expectations. We appreciate how important it is to respect customers’ time and communication preferences, particularly during working hours.
We would like to look into this further to ensure your concerns are properly understood and addressed. Please contact our customer services team at m.cullen@smartercover.co.uk so we can review the matter and arrange a convenient time to speak.
We remain committed to providing clear, supportive service and helping customers make informed decisions about their protection needs.
Enrique did a good job in explaining…
Enrique did a good job in explaining and made me to understand the policy very well. Weldone Enrique
19 de maio de 2026
Resposta da Dadsurance
Thank you for your kind feedback. We’re so pleased Enrique was able to explain everything clearly and help you understand the policy. We’ll be sure to pass your comments on to him.
James explained everything clearly and…
James explained everything clearly and I’m very happy with the service he provided
18 de maio de 2026
Resposta da Dadsurance
Thank you for your wonderful review. We’re delighted to hear James explained everything clearly and that you were happy with the service he provided through Dadsurance.
My experience with dadsurance was…
My experience with dadsurance was excellent. They explained everything clearly, which made it much easier for me to understand. The staff were friendly, patient, and very helpful throughout the process.
8 de maio de 2026
Resposta da Dadsurance
Thank you for your wonderful feedback. We’re delighted to hear you had an excellent experience with Dadsurance and that the team were friendly, patient and helpful throughout the process. It’s great to know everything was explained clearly and made easy to understand.
To contact with the Customer Sirves or…
To contact with the Customer Sirves or anyone over this by telephone it’s very difficult
20 de abril de 2026
Resposta da Dadsurance
Hi Ahmad, thanks so much for your review. We’re sorry to hear you found it difficult to get through to customer services by telephone. We really appreciate you taking the time to share your feedback, as it helps us improve the service we provide. If you still need any assistance, please don’t hesitate to get in touch and we’ll be happy to help. Dadsurance customer services
Good service 😄
5 de maio de 2026
Resposta da Dadsurance
Hi Mohammed, thanks so much for your review. We’re really pleased to hear you received good service and had a positive experience with us. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Resposta da Dadsurance
Hi Daniel, thanks so much for your review. We’re really pleased to hear everything was explained clearly and that you received great customer service throughout. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Friendly, Efficient, Good Price
The agent was friendly and efficient, walked through the options and queries and ended up with a suitable price.
5 de maio de 2026
Resposta da Dadsurance
Hi Clive, thanks so much for your review. We’re really pleased to hear the adviser was friendly and efficient and helped guide you through your options to find a suitable price. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Leon
Leon, very kind & genuine! The service provided was above and beyond i actually couldn't ask for me. Not just a weight lifted off my shoulders but the customer service alone is why I highly recommend dadsurance!
24 de abril de 2026
Avaliação não solicitada
Resposta da Dadsurance
Thank you so much for this amazing feedback, Leon will be absolutely delighted to read this. We’re really glad he made such a positive impact and that you felt fully supported throughout.
James was really helpful and made the…
James was really helpful and made the whole experience of taking out a policy that suited my needs and he covered all aspects of the policy that I required definitely would recommend
29 de abril de 2026
Resposta da Dadsurance
David, thank you, we’re really pleased James was able to guide you through everything and help you find the right policy for your needs.
Great experience
Was nice speaking to keah. She was friendly and explained everything in details which makes it easier to know the right cover for me and my family. It was a wonderful experience.
29 de abril de 2026
Resposta da Dadsurance
Dan, thank you for your kind words, we’re glad Keah made the experience clear and friendly and helped you feel confident in your cover.
Outstanding customer care by Rhia
Outstanding customer care by Rhia. Excellent communication and patience to deliver correct information.
27 de abril de 2026
Resposta da Dadsurance
Paul, thank you, we’re really pleased Rhia provided such outstanding service and took the time to make everything clear for you.
Keah who spoke with me was very…
Keah who spoke with me was very nice.it didn’t take so long and got everything sorted out.
17 de abril de 2026
Resposta da Dadsurance
Thank you, we’re glad Keah made the process quick, easy and pleasant for you.
Resposta da Dadsurance
Sheeja, thank you, we appreciate your feedback and we’re glad you found the conversation clear and consistent.
Rhia was very good and her customer…
Rhia was very good and her customer service was excellent
15 de abril de 2026
Resposta da Dadsurance
Robert, thank you, we’re really pleased Rhia delivered such excellent customer service for you.
Great customer services
Great customer services, ready to support you and answer your queries, intensive health check list, follow up calls and well presented pack, which arrived in just 3 days.
I recommend it 100%!
10 de abril de 2026
Resposta da Dadsurance
Uweis, thank you so much for such a detailed review, we’re really glad you felt supported throughout and that everything from the process to the follow up and documents met your expectations.
Want to give them ZERO
Want to give them ZERO.
Told them not interested and they continue to call AGAIN and AGAIN
AVOID AVOID AVOID
16 de abril de 2026
Avaliação não solicitada
Resposta da Dadsurance
Thank you for taking the time to leave your feedback. We are sorry to hear about your experience and understand your frustration.
We believe we are already in direct contact with you regarding the concerns you have raised, and these are being investigated thoroughly by our Compliance team.
We take all feedback seriously and are committed to ensuring that our customers' wishes regarding contact preferences are respected. If you have not yet been in touch with us directly, or if there is anything further you would like to raise, please contact our Compliance Manager at m.cullen@smartercover.co.uk.
life insurance
very friendly customer services, however rate is a bit too high for 52k
9 de abril de 2026
Resposta da Dadsurance
Thank you for your feedback, we’re glad you found the service friendly and we appreciate your comments regarding pricing, it’s something we’re always looking to keep as competitive as possible.
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