Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Returns policy. To return an item because of wrong size costs £3.99. Sending of replacement £3.99. If still not satisfactory return costs anothe £3.99. Almost £12 on postage alone. Disproportiona... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

these pyjamas were brought to replace 2 others which where worn out and needed to be replaced so I brought these and they are great to wearand are very comfortable to wear

Avaliado com 5 de um total de 5 estrelas

The items I ordered arrived in good time I have returned some as I wasn’t sure what size and colour would fit: I have received confirmation that my returns have been received by Damart and that any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The pair I ordered at first were a size too small, the replacement pair came back really quickly and are a perfect fit. Thank you Damart for such a superb service.

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados

Informação fornecida por fontes externas variadas

Damart are a French owned global retailer in the direct home shopping market who specialise in clothing for the senior lady. Damart are best known for thermal products, developed from our unique ‘thermolactyl’ fabric which we patented back in 1953. Since then, Damart has quickly become known across the European marketplace, as has our growing range of exciting products – from our famous thermals to ladieswear, homewear and garden products. Aimed at the 75+ age group,our ‘sister’ brand,‘Sedagyl’, offers products which provide ‘comfort’ and well-being for the senior market. Winners of the UK Customer Satisfaction Awards in 2014.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

25 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick turnround

The pair I ordered at first were a size too small, the replacement pair came back really quickly and are a perfect fit. Thank you Damart for such a superb service.

23 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Margaret, thank you for your five-star review and kind words. I'm sorry to hear you had to make a return back to us, but I'm glad the replacement arrived in good time.

Kind regards
Naveed
Customer response team

Avaliado com 5 de um total de 5 estrelas

Great value for money so much choice…

Great value for money so much choice excellent staff so helpful

4 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Kathleen

Thank you for your five star review.

It's great to hear that you find our items to be of great value for money and that we have so much choice. I'm also really pleased to hear that you find our staff to be very helpful.

Kind regards

Lucy

Customer service team

Avaliado com 4 de um total de 5 estrelas

love the clothes good delivery BUT…

love the clothes good delivery BUT returns take ages

24 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Pauline

Thank you for taking the time to leave us a review.

It's great to hear that you love our clothes and delivery service.

I'm sorry that you find that we take a long time to process returns. As stated in our terms and conditions, we allow 14 days from the date a parcel is returned, for us to fully process it.

I've made a note of your comments and would like to thank you for your feedback.

Kind regards

Lucy

Customer service team

Avaliado com 5 de um total de 5 estrelas

Size fitted perfectly.

23 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Mrs Simonson

Thank you for your five star review.

I'm pleased to hear that the size that you ordered fitted you perfectly.

Kind regards

Lucy

Customer service team

Avaliado com 5 de um total de 5 estrelas

Always very helpful and friendly

Always very helpful and friendly

23 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi

Thank you for taking the time to leave us a five star review.

It's lovely to hear that you find that we're always very helpful and friendly.

Kind regards

Lucy

Customer service team

Avaliado com 5 de um total de 5 estrelas

Just as described

Just as described. Lovely material and colours

22 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Du

Thank you for your five star review, it's wonderful to hear that the item (s) you purchase were just as describe and your are happy with the material and the colours.

Kind regards
Anne
Customer Response Advisor

Avaliado com 5 de um total de 5 estrelas

Every item I have ever bought from…

Every item I have ever bought from Damart has been of excellent quality.

9 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Joanne

Thank you for your five star review, it's fantastic to hear that every item you have bought from us has been of excellent quality.

Kind regards
Anne
Customer Response Advisor

Avaliado com 3 de um total de 5 estrelas

Ordered a pair of jeans in one colour…

Ordered a pair of jeans in one colour and size it perfect ordered another pair of jeans but different colour did not fit two small to long and not the colour I expected. The quality of there goods now are not how they used to be very poorly made

9 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Carol

Thank you for taking the time to place your review. I'm sorry to hear that one pair of the jeans fit and the other pair did not. Can you please email us at trustpilotteam@damart.com and we'll be happy to look into this for you.

Kind regards
Anne
Customer Response Advisor

Avaliado com 5 de um total de 5 estrelas

Items always as described with on time…

Items always as described with on time delivery. Fit is good as well good quality materials.

10 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Dear Mr Manser

Thank you for your five star review.

It's great to hear you are always happy with your items which are as described, and they are always a good fit and quality.

Kind regards

Adele

Customer Response Advisor

Avaliado com 5 de um total de 5 estrelas

Crinkle trousers…

The crinkle trousers I ordered arrived quickly and I was so pleased with them. The fit and the length are very good and the blush colour is lovely. I will be ordering another pair in a different colour.

16 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Miss Dickson

Thank you for your five star review.

It's great to hear that the crinkle trousers arrived quickly and that you're pleased with them.

We look forward to receiving another order from you.

Kind regards

Lucy

Customer service team

Avaliado com 5 de um total de 5 estrelas

Lovely clothes at a very good price

Lovely clothes at a very good price. Very fast delivery.

18 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Mrs Heryet

Thank you for your five star review.

I'm pleased to hear that you're happy with our clothes and our delivery service.

Kind regards

Lucy

Customer service team

Avaliado com 4 de um total de 5 estrelas

Plenty of choice on all items

Plenty of choice on all items and quite easy to navigate site. The delivery is just a wee bit slow but that may be down to the courier.

3 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Doreen

Thank you for taking the time to leave us a review.

I'm pleased to hear that you are happy with our choice of clothing and find our website easy to use.

I'm sorry that the delivery of your parcel was abit slow.

We really appreciate your feedback.

Kind regards

Lucy

Customer service team

Avaliado com 5 de um total de 5 estrelas

Comfortable trousers

I love my Damart five pocket stretch trousers. They are a perfect fit and so comfortable. A good selection of colours too. They are the best. Don't have long to wait for delivery. Excellent

2 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Mr Irvine

Thank you for taking the time to leave us a five star review.

I'm really pleased to hear that you love your five pocket stretch trousers that you ordered from us and that they're a perfect fit and are nice and comfortable.

It's also great to hear that they were delivered quickly.

Kind regards

Lucy

Customer service team

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

30 de março de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Chris

Thank you for your five star rating for our prompt delivery.

Best wishes
Fahima
Customer Response Advisor

Avaliado com 5 de um total de 5 estrelas

Clothes for everyday at reasonable prices

Clothes for everyday at reasonable prices. I have been shopping with Damart for years. The order process online is easy and the order is quickly dispatched.

18 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Lesley

Many thanks for your five star rating. It's really nice to hear you have been shopping with us for a number of years, we really appreciate your kind words.

Best wishes
Fahima
Customer Response Advisor

Avaliado com 2 de um total de 5 estrelas

Phone charges

I have dealt with Damart for some years. My review is not about their clothing but their telephone service. I recently had to return an item because it was the wrong size. Totally my fault. Having not had any updates on the return I phoned today. My phone charges were £10!!!! I did not realise it was a premium rate number and maybe there should have been a warning somewhere?

Interesting that in your reply you state you have a local rate number. A pity this isn’t the number displayed on your website!

17 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Hilary

Thank you for taking the time to leave us a review. I'm sorry you've had to contact us about our telephone charges and for any upset caused.

I can confirm we have a range of telephone numbers what customers can contact us on, not all of these are premium rate. Our standard call charges are 13p per minute plus your standard network access charge, this information is on all of our catalogues below the telephone number and also on our website.

We do have a local rate number which is 0330 123 5429 for account and order queries.

We offer various ways for customers to contact us, this being telephone, post or on line at customerservice@damart.com. We also offer a live chat available Monday to Sunday between 8am and 8pm.

With regards to the returns, we advise that you allow up to 14 days for us to receive goods back. If an email address is on the account, we usually send updates by email. If this hasn't been provided to us before, please feel free to let us know what your details are by sending an email to trustpilotteam@damart.com.

Kind regards
Fahima
Customer Response Advisor

Avaliado com 5 de um total de 5 estrelas

Great website and discounts

Great website and discounts

17 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Karen

Many thanks for the five star rating. We really do have some fantastic discount offers on our website, I am glad you like them.

Best wishes
Fahima
Customer Response Advisor

Avaliado com 3 de um total de 5 estrelas

Non receipt of order

I haven’t been able to order anything by phone or internet. I recently sent orders by post, one came and I’m still waiting for the 2nd order

17 de abril de 2026
Avaliação não solicitada
logotipo da Damart

Resposta de Damart

Hi Jennifer

Thank you for taking the time to leave us a review.

I'm really sorry to hear this. I would like to look into this matter further for you and would be grateful if you can please email us at: trustpilotteam@damart.com with your customer account number or full address.

Kind regards

Lucy

Customer service team

A Experiência Trustpilot

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

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