They started off ok then changed the payroll system dont get paid on time disorganised, not honest at all dont reply to emails or calls u wait and no one picks up. Not very efficient at all.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Danbro really looked after me after my stroke last year. I was paid statutory sick pay. (Which l didn't know l was entitled to) Holiday pay as well, which no other umbrella ever paid me. Staff alw... Ver mais
A empresa respondeu
Had a call with Amy today from Danbro. I found her to be extremely informative, explained the process in layman’s terms which is a breath of fresh air. Answered all my questions but was also super fr... Ver mais
A empresa respondeu
Danbro have been easy to work with and have been helpful every step of the way. Their costs are some of the best, added to the quality of service make them a fist choice consideration.
A empresa respondeu
Detalhes da empresa
Sobre Danbro Umbrella
Escrito pela empresa
Why Choose Danbro Umbrella?
Escrito pela empresa
Simple Pricing.
Competitive Margin.
No Hidden Fees.
Informações de contato
Jubilee House, East Beach, FY8 5FT, Lytham, Reino Unido
- 01253 600 140
- enquiries@danbro.co.uk
- www.danbro.co.uk
Register for Danbro Umbrella
4,4
Excelente
999 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service from friendly staff happy…
Good service from friendly staff happy to assist.
14 de maio de 2026
Resposta da Danbro Umbrella
Hi Peter,
Thank you for taking the time to leave us a review. It's brilliant to hear you've had such positive interactions with us!
Kind Regards,
Charlie @ Danbro
Very easy to register with the company.
Very easy to register with the company.
Good service
12 de maio de 2026
Resposta da Danbro Umbrella
Hi Mike,
Glad to hear you've found our registration process simple and straightforward.
We look forward to the opportunity to turn your experience into a 5 Star one!
Kind Regards,
Charlie @ Danbro
Short but fantastic
A short experience with them overall, but a fantastic one. Always quick to respond to any queries, extremely kind on the chat. No issues at all - thank you.
11 de maio de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Jade,
Many thanks for leaving us a review, it's great to hear you've had a good experience with us!
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Hi Victor,
Many thanks for leaving us a review. We're glad to hear you've found our staff helpful and that your payments have always been on time.
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Hi Najaf,
Thank you for leaving us a review, we're glad to have been of assistance.
Kind Regards,
Charlie @ Danbro
Danbro is the worst umbrella company I…
Danbro is the worst umbrella company I have ever worked with.
They are not always available to discuss your concerns.
8 de maio de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
Please rest assured that this is being investigated by our central quality team.
Kind Regards,
Your Team at Danbro
Amazing help from john
7 de maio de 2026
Resposta da Danbro Umbrella
Hi there,
Thank you for leaving us a review, we're glad John was able to be of assistance.
Kind Regards,
Charlie @ Danbro
I cannot speak highly enough of Danbro
I cannot speak highly enough of Danbro, they are absolutely amazing. I was transferred to them from another company under difficult circumstances and they were so friendly and professional, really going above and beyond to make the transition as painless as possible. I can’t thank them enough and would highly recommend them to anyone. All the staff there are exceptional and worth their weight in gold quite frankly. Thank you to you all.
7 de maio de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Lisa,
Thank you for sharing your kind words, we greatly appreciate it!
We're delighted to hear that you have had such great experiences with our team - it's this level of customer support that we pride ourselves on.
We look forward to working with you for the foreseeable, and encourage you to reach out if you need any further support.
Kind Regards,
Charlie @ Danbro Umbrella
I have had to work with a number of…
I have had to work with a number of umbrella companies (as they love to loose their accreditation). However I must say Danbro have been the worst. From the incompetence of the staff to struggle to even get through to customer services. Please avoid !
30 de abril de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
Please rest assured that this is being investigated by our central quality team.
Kind Regards,
Your Team at Danbro
very unprofessional people
very unprofessional people. I did a lot of work for them. I spent almost a day fixing their mess. I did not get pay on time I will not recommend to anyone
30 de abril de 2026
Resposta da Danbro Umbrella
Hi Manuel,
We're sorry to hear how you feel about your experience with Danbro.
We appreciate that the process of registering may have caused frustration, and for this we apologise. However, I can assure you that our team have worked tirelessly to get you registered and paid on time, but unfortunately onboarding your end clients/agencies, which we must do before paying you, has taken longer than usual.
We're disappointed to hear you feel our team were unprofessional and that you had to do a lot of work for us, as we have always strived to go above and beyond to provide you with the best possible service.
We truly hope the rest of your time with us is to your satisfaction, and are keen for the opportunity to turn this experience around.
Kind Regards,
Your Team @ Danbro Umbrella
Fast and professional
Fast and professional. Took less than 15 minutes to register and complete process.
30 de abril de 2026
Resposta da Danbro Umbrella
Hi Mrs Denning,
Many thanks for your review. It's great to hear that you've had such a positive experience with us and that our registration process was quick and simple.
Kind Regards,
Charlie @ Danbro
I would say that the phone call
I would say that the phone call, was very professional. Very nice standard.
29 de abril de 2026
Resposta da Danbro Umbrella
Hi there,
Thank you for the review. We're delighted to hear that your initial phone call was helpful and you got what you needed from it.
Kind Regards,
Charlie @ Danbro
very helpfull
28 de abril de 2026
Resposta da Danbro Umbrella
Hi there,
Thank you for leaving us a review. We're glad to hear that you've found us helpful!
Kind Regards,
Charlie @ Danbro
Every experience with dealing with…
Every experience with dealing with Danbro and their staff is a pleasure!
27 de abril de 2026
Resposta da Danbro Umbrella
Hi Lyn,
Many thanks for the review! We're so glad to hear you've enjoyed working with us.
Kind Regards,
Charlie @ Danbro Umbrella
Very happy with the service
I've worked with Danbro for over 10 years now. During this time I've had a number of queries with my pay etc and I've been very happy with the speedy and efficient response to my queries. Billie Smithen and all the staff have been fantastic.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi there,
Thank you very much for your review, we're glad to hear you've has such great experiences with us over the years! Here's to many more to come!
Kind Regards,
Charlie @ Danbro
Great service Danbro offer
Great service Danbro offer, I’d gladly use again. Unfortunately I was shoe horned away to anothet umbrella company which has been painful, as Danbro made it all so easy! Sophie Fletcher was extremely good, worthy of a mention!
1 de abril de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
Hi Tony,
Many thanks for your review. We're sorry to see you go, but are glad that your experience with us has been so positive. Should your circumstances allow in the future, we'd love to work with you again.
Your kind words will be passed on to Sophie and her team!
Kind Regards,
Charlie @ Danbro
A lovely company to deal with…
A lovely company to deal with unfortunately I had to leave only due to circumstances imposed on my contract by a third party. Lovely responsive staff who help you out and keep you informed.
No issues, very good
20 de março de 2026
Avaliação não solicitada
Resposta da Danbro Umbrella
HI Peter,
Many thanks for the review. We too are sorry to see you go, however we do hope you will keep us in mind should your circumstances permit in the future.
Kind Regards,
Charlie @ Danbro
Resposta da Danbro Umbrella
Hi Ufuoma,
Thank you for taking the time to leave us a review, we're glad you've found our service quick and efficient.
Kind Regards,
Charlie @ Danbro
The worst umbrella company I have ever…
The worst umbrella company I have ever joined. Day light robbery
14 de abril de 2026
Resposta da Danbro Umbrella
Hi There,
Sorry to hear how you feel about your experience with Danbro.
Please rest assured, the only money we retain as an umbrella company is our margin, which is competitive with the market. Any other deductions from your contracted rate are either a) your pension contributions, or b) what we are legally required to deduct and pay to HMRC.
Because of this, your take-home pay with Danbro Umbrella should be very similar to what it would be with any other compliant umbrella company.
If you have any further concerns, please do get in touch.
Kind Regards,
Your Team at Danbro Umbrella
Changing to Umbrella is so easy with Danbro, I was changed over within an hour of filling out the registration.
I spoke to a lovely Danbro representative this morning, by the name of John Harris. He was very polite and explained the whole process clear and precisely. I can not find any fault in the process of changing from PAYE to Umbrella.
Thank you again for the assistance I was given.
15 de abril de 2026
Resposta da Danbro Umbrella
Hi Rachael,
Thanks for taking the time to leave us a review – we really appreciate it.
Great to hear the registration process was straightforward and that everything went smoothly for you. If you ever need anything as you get started, don’t hesitate to get in touch.
Kind Regards,
Charlie @ Danbro
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