Davies Group Ltd Avaliações 11.728

No hassle with my claim when I suffered a heart attack. Prompt and very efficient paying my claim.

The claim process was fairly straightforward and there were no issues with the claim being accepted. My only issue has been receiving the payment. I was initially told it would be in my bank account in 5 days, I allowed extra time due to it being over the Easter period and bank holidays. But I am still waiting to receive the payment despite contacting them twice now.

Resoved claim quickly after bag stolen.Ethan was helpful and quick in his work to resolve claim.Took pain out of very unhappy experience.

Customer service is good, however had to call 4 times for updates.
Job took 3 full days till locksmith arrived, the job only took 30 minutes.

Great service friendly staff and very helpful in understanding insurance thanks

Got contacted about my claim (content insurance policy) and everything was dealt with smoothly and professionally. My claims contact was Donna and she was very efficient in explaining the process. As soon as I provided all the documents needed the claim my settled very quickly.

Davies group was an add on policy on a motorbike insurance policy. It was slightly difficult to navigate the different policies but once the information was provided they were very efficient and quick with a decision.

I was disappointed with the amount you paid out for my recent cancellation of my holiday due to illness. My holiday cost me £1,645 and you paid out £500 which didn’t include the £60 I had to pay for a GP medical certificate!

Great customer service and were kept informed about claim all the time

Excellent hassle free process. Claim speedily settled. Online completion of my claim was straightforward and subsequent communication on progress very good.

British Gas appliance cover is a scam. If a replacement is required, they will set a price for the item that needs replacing. i spent £900 replacing my upright freezer with a like for like model and they paid £168 towards it despite being fully covered, even at 30% replacement price They should have paid out £270.it is policy that you could wait up to eight weeks for your complaint to be resolved. Utterly shameful customer service.

Very professional and effective insurance agents.

Very straight forward no quibble claim . Paid out in 48 hours .

A very easy claim form to complete.
Company asked for supporting documents which I duly provided and I was paid out.
A very simple and professional service.

Flawless service, turned round my claim within 48 hours. Turned a difficult situation into a very positive one. Highly recommend .

Claim was settled within 14 days.
Receipt and confirmation of treatment received was posted with the application form. I received confirmation of the claim had been received by them and settlement would be made with in 5 working days.

After some ‘mix up’ with the paperwork, the claim was settled very quickly

To deliver I’m still waiting

Fully explained what I needed to provide what I needed to make claim which assisted in a speedy and smooth process